Ipod 5th gen, video 30bg, will sync/restore, won't play

I am running Windows 7, with all updates (as of 3/14/2014) have itunes 11.1.5.5 showing no available updates. When I plug into the USB port, the ipod gets recognized, Itunes starts. I can see the files on the ipod. I have reset the ipod and restored. Same problem. When I drill down to the actual file I want to listen to, it doesn't play. On the screen the icon changes from pause to the arrow for play, the index line never advances. You can hit the select button, use the scroll wheel to advance through the file, and hit play again, but no noise. There isn't noise if in the dock (which other ipods and iphones work with in the house) there is no noise if the headphones are plugged in. i was thinking harddrive, so I replaced it. couldn't get the new one to function. When the new harddrive was in the unhappy face would come up. I could force into disk mode, in hopes of restoring it, but in disk mode, neither windows and hence itunes would recognize it as an ipod. I put the old hard drive back in thinking maybe I damaged the cable, but it came right up, but with the same problem, it won't play the sounds... I replaced the Zif cable just in case, still the same...
i've sure seen lots of Ipod 5th gen video for sale on Ebay, compared to the 4th that I had, which I broke the scroll wheel cable on, but never had such problems with it. Any thoughts out there from someone who might know what it's doing? It seems weird that it loads the music files, and deletes the music files but won't play them. The only other thing I can think of perhaps is the battery too low to spin the hard drive up to play? It does seem to be a very small (physically) battery compared to the 4th gen... but it is thicker...
When I got it it was doing the low power thing, so I did all the steps to re-charge, and restore, but it won't play the files... Thanks for any thoughts!
Jesse

It sound like you did some good troubleshooting. Thanks for providing the details. I don't think a problem like this is related to the battery.
With a 5th gen iPod (early version) that has a 30GB hard drive, it may have problems using a larger capacity hard drive. That may explain the different problem you had when you replaced the hard drive, if you changed the capacity.
Try the following test. Do another Restore from the iPod's Summary screen in iTunes. At the end of the Restore process, choose NOT to sync anything automatically.
Go to the iTunes Store and download a free song. You can find the current free songs by clicking Free on iTunes under QUICK LINKS, on the iTunes Store Home screen.
Manually load that ONE song on the iPod. Disconnect iPod and try to play that one song. Does this same problem occur?

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Hello, I have been having strange problems with my
iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some
reason I ran the software update and allowed my
computer to download and install the new iTunes 7.
After installing, I turned off the iPod and went to
bed.
•Thursday morning I was disappointed to find that my
iPod would not turn on (I pressed menu and play at
the same time and nothing happened). Later that day a
coworker suggested that I press menu and the center
button at the same time and it came to life again!
•Thursday evening I watched my TV show with no
problems and the iPod seemed fine. However, this
morning I tried to turn on my iPod and now it's not
working again!!
I press menu and the black screen with the Apple logo
flickers on for 1 second, then goes blank and then
comes up again for 5 seconds, then disappears and a
horizontal row of very thin lines shows up, running
along the bottom 1/4 of the screen...I tried pressing
menu & center button, menu & play...that causes the
black screen & Apple logo to flicker on and off
several times over and over, until after about 8
seconds it cuts off the top half and then becomes
blank or the horizontal rows of lines occupy the
bottom 1/3 of the screen.
In doing some quick research it seems that a lot of
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best regards,
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Hallo Lisa
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In adition my 5th gen ipod makes sounds that to me sounds like the hard drive atempting to start up every time aprox 5 to 8 sec with the apple logo apaering at the same time for hours on end.
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Fis try drying it;
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Ipod 5th gen, video 30bg, will sync/restore, won't play

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