Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable              
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the the on and menu button to reboot it and so it shut of and came back on and been on the loading screen for an hour. What can I do to fix it?

    Hi, I was using my iPod Touch and then all of a sudden, the screen went black. So I held the on/off button and menu button to reboot it. So it turned off then back on but it has been stuck on the loading page for an hour. What's wrong with it?

    - Let the battery fully drain. After charging for at least an hour try here:
    iOS: Not responding or does not turn on

  • About a week ago, water got into my headphone jack of my IPhone 4s and it was working fine for a few hours but all of a sudden the screen went black and I can't turn it back on. I put my phone in rice for a few days but the screen is still black.

    However, I took some screenshots and when I went to upload the pictures to my Mac, the screenshots uploaded. So I believe my phone still is working but the screen is just not turning on. I tried holding down the home and top button for ten seconds, even longer, but nothing occurred. I am hoping to find a possible solution so I do not have to buy a new phone. Thank you!

    The backlight burned out from getting it wet. You will have to replace the screen at a 3rd party shop, buy a screen and replace it yourself, or make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $199 USD.

  • HT1420 i tried updating the software on my i pod touch, and it looked like it was working cause it said "verifying update". but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes

    i need help. i tried updating the software on my ipod touch, and it looked like it was working fine, because it said "verifying update", but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes icon. what do i do?

    Your iPod has dropped into Recovery mode. You'll need to restore it via iTunes on your computer.
    http://support.apple.com/kb/ht1808
    Regards.

  • I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

    I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
    PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • My ipod 5th generation will not turn off ir do anything at all

    i was wondering what should i do cause i am scard. the light is on and the battery levels are very low to the point that i can not even see the red line. i tried the trouble shooting ideas and they did not worl along with the 5R concepts. My laptop dose not even pick it up. HELP!!!

    Your laptop doesn't even charge the iPod battery?
    You may have some success with this.
    iPod not recognized when connected to Windows laptop over USB.

  • IPod Touch 4G will not turn on, charge or connect to computer.

    I purchased my iPod Touch 4G in October 2010 in America. Last week, while my iPod Touch was connected to my laptop with the USB cable, I pressed the home button with no response. I have tried all forms of reset that I could find on the Apple website with little luck. The iPod Touch will not turn on, connect to the laptop, charge or show up in iTunes. I have tried on several occassions with numerous different methods to charge the iPod Touch but to no avail. There is no response to anything I do when trying to rectify the problem. I believe that my warranty is no longer intact as it has been over a year since the purchase, and I will not be returning to America again until the end of this year. I also updated the iPod Touch to the latest iOS version available before it ceased working.
    Any help is much appreciated.

    For your error try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    iggy17 wrote:
    having the same problem does yours come up with a code that says it cant be connected (0xe8000065)?

  • Why my ipod 5th generation will not turn on ? it froze at first o I turned it off but when I tried to turn it in it just wont

    Please help me out

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod 5th Generation won't turn on, charge, nor connect to PC.

    I have no idea how this iPod came to be this way. It belongs to my 6 year old sister who came to me today asking me to fix it. It's a 5th Generation Product RED iPod Touch.
    The problem now is the screen is not displaying anything. Reset doesn't work. DFU doesn't work. When connected to PC both iPod and PC show no response (tried on multiple USB ports on multiple PCs all running Windows 7 64-bit). When plugged in to an iPhone charger, the iPod displays the Apple logo for a few seconds, goes dark for a few seconds and shows the Apple logo again, and the process repeats. I tried to fix it as a reboot loop but to no avail. While Connected to charger, I manage to put it in DFU mode but when plugged out to be plugged in to the PC it dies and doesn't turn on when connected to PC.
    Preferrably, I would like to have a solution to this which doesn't wipe the iPod as the iPod was never connected to a PC for backup. Thus, all data on the iPod will ultimately be lost.

    See if you missed anything here:
    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I have an ipad4 it was working all of a sudden the screen went black?

    PLEASE help!

    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • So I need a little help. Starting Thursday night I was on my iPad and all of a sudden the screen went black from left to right. Ann then Saturday night it kept doing this every time I put it on. I tried rebooting it. Any suggestions?

    What the title says

    Had a call with the apple support and my ipad will be replaced with a new one.
    I think you have to call apple too, because there seems no way to get it up running again.

  • My ipod touch 5th generation will not turn on and the home button doesn't work. what do i do?

    Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?

    Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.

  • My ipod 4 will not turn on, charge or connect to itunes/computer. nothing has happened to it to cause any damage to the hardware.

    i have  n ipod 4th geration. it has no hardware damage or water damage. it will not turn on, charge, or connect to itues/computer. my computer will not even pick up any hardware connection when i plug it in. the screen stays black. ive tried holding the power and home button then letting go of the power button but nothing seems to be working. someone please help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I was happily using my 11inch 2012 Macbookair. The screen went black and the machine died. Was fully charged. No sign of anything. Will not restart

    I was happily using my 11inch 2012 Macbookair. The screen went black and the machine died. Was fully charged. No sign of anything. Will not restart

    ALSO I tried to reset the SMC nothing no response what ever.

  • Hello. I dropped my ipad first gen from my chair, about 2 feet above the floor. The screen went black and I can't turn it on again. I have tried holding both buttons down at the same time, but nothing happens. Any help?

    Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?

    You will probably have to contact Apple for repair but before you do try this:
    Turn your iPad upside down on your lap and give it a hard smack on the back.

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