IPod 5th is not connected to Internet using wifi

Hi.
I bought iPod 5th generation and it can't connect it to the Internet using Wifi. Message appears saying"Network Connection Error, you wifi is not providing Internet connetion", while I have other 2 iPhones and iPod 4th connected without any problem. Any help is appreciated.
Thanks
Wail

Does the iPod connect to other networks?
Did it connect to this network before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

TS1398 New Ipod touch 4 not connecting to internet although wifi is connected

My daughter's new Ipod touch 4 will not connect to the internet. It previously did but now Safari is saying it is not connected to the internet - although it is connected to the wifi network fine, and my older Ipod which is sitting right next to it is working without any problem.
Any hints?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

MBP upgraded to Yosemite and now will not connect to Internet using a Cisco router

I Upgraded my MBP mid 2010 to Yosemite and now it will not connect to Internet using a system that involves typing in my user name and password in an auto pop up window provided by Cisco security systems. Before, using Mavericks, it worked perfectly: boot up MBP and the Cisco pop up auto loaded. Typed it my password and hey presto, connected to Internet. Now, zilch. There is nothing wrong with the Cisco cos my iPad connects ok, as do both my iPhone's.
the problem is with Yosemite therefore. Please help. I tried all the usual diags, etc to no avail.
Message was edited by: AWAC

Sounds like there could be some kind of compatibility issue between ICS and this Bluetooth device of yours. Is there any compatibility info from the manufacturer about which Android versions that's being supported?
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

HT1937 4s will not connect to Internet using sim card

Girlfriends iphone 4s will not connect to Internet using sim card. It uses a "three" prepaid sim - and was only recent purchased and installed.... She is in HK but cannot speak Chinese so having problems sorting it out...... All the settings look correct - cellular data turned on etc........... I am not with her in HK also so I can't grab the phone and check ..... Can anybody help

Go here on your phone, see if you can add the correct APN settings to your phone:
http://www.unlockit.co.nz/unlockit/

Can not connect to internet using bluetooth connection with Nokia N95

Hello!
I'm trying to connect to internet using my Nokia N95 as a modem and connecting my Macbook Pro and Nokia using bluetooth connection. Mac says me "Can not connet to PPP server..."
When i connect using usb cable connection between Nokia and Mac - everything is OK.
Where is the problem?
Thank you!

Hello!
I'm trying to connect to internet using my Nokia N95 as a modem and connecting my Macbook Pro and Nokia using bluetooth connection. Mac says me "Can not connet to PPP server..."
When i connect using usb cable connection between Nokia and Mac - everything is OK.
Where is the problem?
Thank you!

IPad will not connect to Internet using 3G

I have an iPad 2 with both wi fi and 3G capabilities. I purchased Verizon month to month plan once I purchased it from the Apple store. My iPad works fine with wi fi but if I am on the road and try to use my 3G it randomly will stop working for days then suddenly will work again. And yes my account is always paid up with Verizon so I don't understand why I can't connect to Internet unless I use my wifi. Any suggestions?

Check with Verizon to see if they have good coverage in the areas where you don't get 3G.

Ipad2 will not connect to internet with wifi

Can anybody help me please. I bought a beautiful 32gb WiFi only ipad yesterday and cannot get it to connect to my home WiFi. It shows a full strength signal but I cannot open email or Safari etc.
I see that there are a lot of people with this problem - what I would like is to hear from someone who HAS fixed it - and how. My problem is that I do not have the knowledge to understand what people mean when they are talking about reconfiguring their routers etc -- can someone lead me through a solution in "Computers for Dummies" fashion?? My router is a Speedtouch and my broadband provider AOL. Would be most grateful to hear from you.
Lisa

hi! i have the same issue with my ipad 2 16gb which i bought about 3months ago. i've been using this with my laptop's internet sharing wireless connection and it's been working real fine until i updated my device's firmware from 4.3.3 to 4.3.5 iOS. my iTunes stopped working normally altogether and started freezing and it drove me nuts! from then on i cannot access the internet through wi-fi for a week now and all my documents disappeared to because i have to sign in to my accounts (like newzik, file apps, documents) but sorry me, i cannot get connected to the internet. i just hope apple would take action on these issues. i don't think it has something to do with my laptops wireless network device because even i'm outdoors i cannot access even public wi-fi networks. my ipad 2 connects to a wi-fi netowrk but cannot access the internet. i tried resetting and restoring my devicce but nothing worked. i have an MSI A6200 laptop on windows 7 64bit by the way.

Unable to connect to internet using wifi and lan cable after updating to windows 10

HI Team,   After updating to windows 10. I'm unable to find wifi and lan connectivity in settings->internet . I m trying all stuff to resolve the problem, But i'm unable to to do it . Please help me with this. I cannot attach screen shots over here if possible i could send screen shots if any of the e-mails id's available

Hi there ,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I understand that you are having an issue with your Wi-Fi on your HP Envy M6-1125dx.  I did some research and found a great document for your called HP PCs - Troubleshooting Wireless Network and Internet (Windows 8). This document will help you troubleshoot the Wi-Fi issue.  Have you received any error messages? If you are receiving any of these errors:Internet Explorer cannot display the Web page.Work Offline: No connection to the Internet is currently available.Not connected: You are currently not connected to any networks.Here is another document called HP PCs - Resolving Broadband Internet connection problems (Windows 8).  Have you tried to Restore the BIOS? Have you uninstalled the driver in the Device Manager?If not, please do the following: 1. Uninstall the driver in Device Manager2. Restart the Notebook3. Reinstall the driver. You can use either the HP Driver's page for your specific Notebook, or you can use the HP Support Assistant.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system at the time of purchase or that need updating. Have you tried to directly connect to the Modem/Router?  Please follow the troubleshooting steps and re-post with the results and information required from the questions above.  Thanks!

Thinkpad Laptop X4F -Will not connect to internet via wifi

I'm not computer savvy so please keep replies dummied down if at all possible. I used this laptop last on Friday and booted it today and cannot connect to the internet via wifi. No problems whatsoever before this. Checked with other computers and devices in the house and the wireless network and internet are working fine.
Checked this laptop and wifi is on (airplane mode off), says its connected to the router (in connections) but icon in tray just scrolls and says "identifying". Using the LAN works fine. Looked at wireless card and it says device is working properly and is fully updated.
This computer is running windows 8 which I'm still having trouble navigating through.
Solved!
Go to Solution.

Have you tried turning off the Wifi and then back on? Windows 8 should have that if you press the start key and typing in Wi-Fi. Click on Settings when you search and something for connections should appear. Turn off WiFi then back on to see if that helps.
Owner of: ThinkPad SL510, X131e, X230 (not fond of)
Other systems: MSI GT640, Sony Vaio PCG 709K, Dell Latitude D430,

My iPod Touch is not connecting to my home WiFi

It shows the connection bars and displays a tick next to the name, but it will not open WiFi apps or webpages. I have had 3 iPods, and they have never been able to connect to the home WiFi, but they have connected to other networks.
Thanks in advance,
rAinBoW-e

I think that you should check your Internet router. Some router does not allow connection to mobile device. Hope this helps thank you

HT4623 Why will my Iphone 4 not connect to internet on wifi nor data with the ios 6.1 update?

Why will my iphone 4 not connect to the internet on wifi nor data with the ios 6.1 operating system?

Settings > General > Reset > Reset Network Settings

Imac will not connect to Internet via wifi or Ethernet since upgrade.

since the upgrade to Yosemite I am unable to connect to the Internet via wifi or Ethernet. All my other devices ipad/IPhone 6 work fine so issue is not with ISP.
Any help would be greatly appreciated.

I Have tried starting in safe mode and my internet works fine. But I lose all connectivity after reboot into normal mode.

Iphone will not connect to Internet without WIFI connection

My iphone will not connect to the internet without a wifi connection.
I have restored the settings many times. But i still have this problem.
I get a message on safari which says 'could not activate celluar data network'
what do i do?

If you have restored your iPhone with iTunes from your iPhone's backup and as a new iPhone or not from your iPhone's backup with no change, have you contacted O2? Your line may need to be reset by O2, which will involve turning your iPhone off whole O2 does the reset at the server, or possibly there is a problem with your SIM card.

TS1398 my father gifted me ipad2 unfortunately i could not connect to internet . wifi is connected but webpage cannot be opened says server not responding plz help

help to connect to internet wifi is conncted

It is me again. I have just noticed a more like this item that matched mine and one of the replies there has sorted my problen out. A big thanks to Spyglass Sally for that.

My ipod 5th gen cannot connect to any locked wifi servers, it is under a year old, and im wondering if it is a technical prob, can i get i fixed or replaced

WiFi problems I think.... Should I bring it to a store to get it checked out? Whenever I type my password for the WiFi connection, it always says its incorrect and I sometimes can't even connect to the unlocked WiFi servers too

Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod 5th is not connected to Internet using wifi

Similar Messages

Maybe you are looking for