IPod 7th Gen: Errors in play counts and ratings

My 7th generation iPod seems to mark songs and podcasts as being played when I haven't played them. It also rates them without me doing so. Is this a problem with the iPod or the iTunes database. Any methods (restore/reset) that can be used to correct this?

Ok, I found out that when I added another new CD it seems to stop saving all information once I try to rate the new files, or something like that. For example, I started changing the 'Sort Artist' category for the songs and afterwards started to rate them. This was before I clicked 'Get Album Artwork' as well so then when I closed out and opened iTunes again it had the 'Sort Artist' info right but in the wrong spot and the artwork wasn't there. One song was missing too. Is this a corrupted Library file then? It won't save any changes for any of the other songs either. It always reverts back to the old info. I'm really not sure what to do.

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Maual manage songs ... play count and ratings sync

When you set your ipod to "manually manage songs" play counts and ratings, among other things, don't update.
Has this been addressed yet? Anyone know any work arounds?
How do we contact Apple to include features in future updates? There's really no reason for the "manually manage" option to be so crippled on purpose.

Hi Clement Bassens,
There are some programs on the market that allow you to transfer your content and metadata from your iPod to your computer.
In my opinion, [iPod Access|http://www.findleydesigns.com/ipodaccess/index.html] or [iRepo|http://www.purpleghost.com/index.php?q=irepo] are excellent, once they have iPod Touch/iPhone compatibility and can also transfer your ratings, playlists and everything else.
Hope this helps!

Play counts and ratings aren't saving

So far I've been using iTunes for a year and I haven't had any problems until now. So here goes:
As far as I know this has started since I've updated to iTunes 8.2. My play counts and ratings aren't saving when I exit iTunes and start it up again. When I plug in my iPod Classic it syncs up to the old setup and doesn't update playcounts either. At first this happened when I added a new CD and started rating the songs and playing it. Then last night I bought 3 tracks off iTunes Store and all of a sudden it started saving my playcounts and ratings for that past CD. Now today when I started rating and adding playcounts to those new tracks I bought it won't save anything again. It's like it saves the file when I add something new but always reverts to that spot whenever I open iTunes again. I hope this makes sense, haha.

Ok, I found out that when I added another new CD it seems to stop saving all information once I try to rate the new files, or something like that. For example, I started changing the 'Sort Artist' category for the songs and afterwards started to rate them. This was before I clicked 'Get Album Artwork' as well so then when I closed out and opened iTunes again it had the 'Sort Artist' info right but in the wrong spot and the artwork wasn't there. One song was missing too. Is this a corrupted Library file then? It won't save any changes for any of the other songs either. It always reverts back to the old info. I'm really not sure what to do.

How can I recover my play counts and ratings?

I recently moved my iTunes librabry to an external hd, and lost all my preferences. I have recoverd my playlists (at least the ones my wife uses) but can't figure out how to restore my ratings/ play counts etc. I have time machine but cannot locate the data i'm looking for.

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
The above is how you should do it. Your playcounts and ratings are stored along with all other information about your iTunes collection in the library.itl file. If this wasn't part of the move then they got left behind.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html

ITunes 7.4.1 (2) & iPod 5th gen Error - Not playing complete lists.

I have on my computer over 3000 songs, and 12 movies... on my iPod I have the identical setup. When I upgraded to 7.4.1 (2) I found that my iPod now no longer plays all the lists. My music list which only has 152 songs plays only 22 of them on my iPod...
When I play an audio book that has over 100 files to its name, it only plays 20 of them... I have restored the iPod twice, formated and restored it once, and this still happens.
Anyone have a clue why?

I finally stumbled across a fix for this problem, and in case someone else is frustrated at some point by a similar issue I'm posting what finally worked to enable me to bring iTunes up at any time (without rebooting first).
The solution was to go to the preferences to uncheck "search for shared libraries".
I'm glad the problem is fixed, but Apple developers really should include a timeout function on iTunes search for a shared libraries. At least a visual dialog to confirm that the application is in the process of searching for a shared library on the network would help provide clues as to what is causing the spinning beach ball to appear right about the time the application window should pop up.

Getting back play counts and ratings after moving the librar

Hi,
I have just moved my music library on to my other internal hard drive. I pointed itunes to the new folder and then imported the iTunesMusicLibrary.xml and got all my playlist back. Unfortunately I cannot get my playcounts or my ratings to import. Does anyone know where these are located and how I can get them imported. With thanks.
Sean

Sean hello,
the reason that none of the info was in was in your library is, you started a new library file... by default when iTunes starts it looks in the home iTunes folder for the file 'iTunes Library' if it is not there a new file will be created and all songs will need to be added again but all playcounts, ratings and date added data will be lost ...
To recover your situation open the home iTunes folder and put the iTunes Library file on the desktop... now move the original iTunes Library file from the other HD back to it's proper place the home iTunes folder and leave it there... start iTunes for the 1st time after putting the file back by double/clicking on the file.
TP

Tried to sync ipod but too full - now play counts have shot up?!?

I tried to sync my 60gb ipod classic but a message came up saying it was too full ect.. that was fine, but a day or 2 later i noticed that the play counts and ratings for about 1250 songs (out of 11670) are completely messed up - the play counts of 721 songs have gone up by 512, 426 songs have gone up by 256, 54 songs by 100, 24 by 80, 10 by 60, and i think some of the others have changed too.
It's really important to me to have my play counts!! I've looked all over the internet - some people have had issues with play counts but I haven't found any solution to my situation..
Obviously i know i can reset them, but i want them to be how they were before! any ideas?? or am i being stupid for asking?
many thanks!

also, what i find strange is that the songs that are messed up have no relation to each other other than a lot of them are in the same albums..

How to get back counts and ratings

I just went to restart iTunes to find it's not there. I had to reinstall FF earlier and it removed iTunes as well.
How can i get my play counts and ratings back as I have nearly 4 years of plays and ratings.
I still have the XML file andother in a seperate folder.

+iTunes Library (which is labelled as database file).+
This is the ITL file. Windows must not be set to display file extensions,is why you aren't seeing it.
+There is also a lot of iT temp files.+
This is a big clue that something is interfering with itunes savings its ITL file. Which you can look into later.
For now, to get your database back,
1. Display file extensions in Windows
2. Close itunes
3. Rename your current ITL file to something like "iTunes Library Is blank.ITL"
On XP, the default path is C:\My Documents\My Music\iTunes
4. copy that saved ITL file to the C:\My Documents\My Music\iTunes
(assuming you are using the default path as I posted before)
5. Open itunes. Everything should be there, up to the date you made the backup to that other folder

My ipod nano 7th gen has suddenly gone black and it wont turn on or connect to a power source.

I was listening to my ipod nano 7th gen when it went black and the music stopped playing. It wont turn on when i press the power button and when i connect it up to charge the screen doesn't turn on. Can anyone tell me how to turn it on again or give me suggestions.
Much appriciated,
MissC@t

Hey MissC@t,
Although the following article says 6th generation, most of the troubleshooting steps should still apply to your 7th generation nano. I'd go through the troubleshooting steps and see if that resolves the issue:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Have a good one,
Delgadoh

My Ipod 7th gen is not being recognized by itunes and Windows 8.1.

Hello. My ipod 7th gen is not being recognized by itunes and Windows 8.1. When I connect my ipod to my computer, itunes will open automatically and a message bar below will appear:
I have followed all the instruction in the support and itunes still unable to deted my ipod. The funny thing is, if i uninstall itunes, Windows 8.1. will detect my ipod but when itunes is installed, both itunes and windows 8.1. cannot detect my ipod. Thank you in advance for all your help.

the message box says like this:
An ipod has been detected but could not be identified properly. Please disconnect and reconnect ipod, then try again. If the problem persists, unisntall itunes then install itunes again.

My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43. Please help.

My compouter (PC) no longer recognizes my ipod (4th gen), it "sees" an unknowndevice and gives me error code 43. Please help.

Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod 4th gen does not play music from list automatically. just plays one and repeats it.

ipod 4th gen does not play from list automatically. it just plays one at a time and then repeats it until i select another.
how do i set it to play all on playlist?

On the left side of the Now Playing screen right below the scrubber bar is the repeat control. It is the arrowed racetrack icon. Tap the icon until it is white for no repeat.

My ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

my ipod nano 7th generation won't play anything and when i click "radio" it says to plug in headphones when they're in. Can anyone help me with this problem?

Get a flashlight and make sure there is no obstruction/dirt/debris in the Nano headphone jack. Be sure you plug the headphones all the way in, the plastic on the headset jack should be flush with the body of the Nano.

Play Count and iPod

is there a way to disable the iPod from adding to the play count for songs when you plug it in?

Ok an observation and then a possible solution.
The observation: I find it very interesting how when people begin to use something they like that offers features never before offered (and this goes for anything, not just computers and software) that people become obsessed and/or dependent on that feature. With itunes and ipods, the whole issue of Play Counts has to be the number one in this regard. People are obsessed. Oh can't have my playlist be out of whack of what I actually listened to. Or I got a new computer/iPod/hard drive and I don't want to lose my playcounts. Funny how a few years back, most people before getting into iTunes or an iPod probably never considered how many times they listened to one album or song vs. another, let alone getting obsessed with maintaining a count.
Yes iTunes came around, introduced play counts, and now everyone is all up in arms if their playcounts are not accurate, updated, lost, etc.
OK so the possible solution. Since you use a Mac, you can use several different Apple scripts to adjust playcounts. In particular there is one that lets you add or subtract from the playcount (vs. setting a playcount to a specific number). So you can select a song or a bunch of songs at once, invoke the script, type the number you want to add or subtract then hit the or button and your playcounts are incremented or decremented that amount.
So in your situation, you simply play your iPod and fall asleep. Then next time you sync your iPod, all you have to do is in iTunes, go to the most recently played list (which is a SmartPlaylist you can adjust the total number shown so instead of just 25 or whatever, make it 100 or whatever works), select all the songs from the one after the last one you recall listening to before falling asleep through to the when the iPod turned off or you woke up or whatever it is. With all of them selected, invoke the script, type in 1, hit the minus button and all those tracks will have their playcount adjusted down one, preserving the playcount the way you like.
Patrick

I pod nano, 7th gen intermittently verbally lists chapter and book names and plays several tracks simultaneously.

I pod nano, 7th gen intermittently verbally lists chapter and book names and plays several tracks simultaneously

Thanks Erik,
If nothing else, this huge list of updates and fixes, shows clearly that the Logic Dev team is working hard on fixing and improving LPX to a major degree.... and from the list of fixes done.. show they do read the bug reports submitted!
As an aside....
I recall how all the 'naysayers' prior to LPX (and in some cases, since...) were proclaiming how Logic was dead, the team was being disbanded, we won't see any further development, the Dev team doesn't listen or care... and so on....... I wonder where those people are now?

IPod 7th Gen: Errors in play counts and ratings

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