IPod 80GB freezes my Vista 64bit totally

I upgraded my PC recently and now I'm running Vista 64bit. Installed latest iTunes and connected my iPod. It installed something for short while and then was just supposedly looking for some driver (install icon spinning on task bar) never getting anywehere. Finally I removed my iPod as nothing else helped.
Now whenever I plug in my iPod it is recognized as USB Mass Storage Device under devices. If iTunes was running it freezes, if not, it does not start up. If I go to My Computer, iPod prevents any other USB mass storages from showing up and freezes My Computer too. I've tried uninstalling USB Mass Storage Deveice (iPod) under devices but that too freezes up never completing.
If I shut down iPod service in computer management, it at least lets me see my iPod with correct name under My Computer along with other USB removal storage devices (the USB hub in my monitor). When I try to access my iPod through My Computer it crashes again.
When I unplug my iPod, everything I was trying to do suddenly goes through and iTunes opens.
I cannot uninstall anything iPod related while it's connected and the entries are gone from under devices when it's not connected.
What is wrong?

Have you heard anything on how to fix this issue? I'm having the exact same problem.

Similar Messages

IPod (60) Freezes with Vista shuffle (1GB) OK

I have a clean install of Windows Vista (Business) when I try to sync my iPod 60GB it freezes then blue screen of death and KERNELSTACK_INPAGEERROR. The one Gig shuffle is fine ... I only get this problem with iTunes and syncing with the 60GB iPod. Has anyone else seen this? This is not one of the problems specifically cited by Apple or Microsoft.

Upgrading my Nvidia SATA driver and iTunes reduces the crashes to once a week or less.

IPod Touch and Windows Vista 64bit

I got a new IPod Touch and when I try to connect it I get a window with this message:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes"
Where is the 64-bit version!!!!!!!!

No 64 bit version yet. I got multiple iPod Touch devices for my family for Christmas last month from the Apple store. I asked in the store if they would work with 64 bit Vista and was told yes. The box says Vista. I'm considering trying to get them to take them all back, since all my machines in my house are Vista 64 bit.
To the people that point at the iTunes compatibility list: well, that's not printed on the side of my iPod box, and was told by the Apple guys it would work.
To the people that say 64 bit Vista doesn't work with many programs: Find me one. As all of my companies 383 apps certfied on it, and everything I run at home works just fine.
It's been out OVER a year (XP 64 bit has been around for YEARS). Come on Apple! Give us a 64 bit driver!

ITunes 1.6 and Windows Vista 64bit Help

I have not been able to use iTunes properly since I got a new computer with Vista 64bit. I can play music, browse iTunes Store and watch Video, but the problem comes when I try to attach my iPod Touch or try burning a CD. With the last version, it seemed that 64bit windows Vista was not supported so I just decided to wait for an upgrade. I download iTunes 1.6 from Apple.com and try to install and it says I need the 64bit iTunes Installer. Did I miss the download for it?
This is the error message I get...
This iTunes Installer is intended for 32-bit versions of Windows. It is Highly recommended that you download and install the 64-bit iTunes Installer instead.
All I need is a Link to the 64-bit Installer because I cant find it.

What's supposed to happen is that when you go to the download page, http://www.apple.com/itunes/download, it's supposed to recognize that you're running 64 bit Vista and then you get the 64 bit iTunes installer. But I've seen reports that FireFox users are only getting the 32 bit installer page.
Can you try that link with IE? And do you get a different installer then?

IPod Classic Freezes when fully 'loaded'

I am not able, to synch more than ~ 23,300 songs to any of my two 160 Gb iPod classics.
When synching more than 23,300 songs, my iPods are no longer able to play any songs. In the 'About' menu, the iPod shows the wrong number of songs (i.e. 17,300 instead of 24,000) and a huge amount of 'disk space used' is flagged as 'other' (in orange). When clicking on 'Album' or 'Songs', the iPod shows the message 'No songs found'.
When synching less than 23,300, I am able to resolve this issue by restarting the iPods after synching. However, even when synching less than 23,300 titles, the iPods show the wrong number of songs, right after synching, and the huge amount of 'disk space used' for 'other'. Therefore, I have to restart my iPods every time I synch them.
So I have talked to every level at Apple's iPod support, and to list all the things they made me do would exceed the size limit of this message board. They even made me send back my original iPod Classic, and I had to wait for almost 1 month to receive my replacement. Here is a summary of my problem, that they (Apple support) have not been able to solve :
I have a very extensive iTunes collection - over 200,000 songs. All of them were ripped, using iTunes.
I use the ID tags extensively - i.e. every field is used, and the comments are filled to the maximum allowed characters.
The same problem occurs when using my old Power Book G4 (OS X 10.4.10), and on my new 2.4 GHz MacBook Pro (OS X 10.5.1).
I am using an external HD to hold my music files, which is directly connected to my USB2 port on either Laptop.
I have uninstalled and re-installed iTunes and all the firmware and software is up-to-date.
I have rebuilt my iTunes Library from scratch several times.
I have no problem, playing any of the songs in iTunes.
Thank you very much for your help.!

Perhaps?
I have the same problem, with my ipod (80gb classic) freezing quite alot), I did some research and the solution is to hold both the menu button and the middle button down together, untill the screen goes black and restarts with the apple logo. It should be fine after this. Spread the word, this was too hard to find out (it's frozen like 4 or 5 times now and I only just discovered this) - http://www.topix.com/forum/gadgets/ipod/TFCD7RF74RF71UUJ5

Vista 64bit and iTunes 8.2.0.23 - interface problems

I've had these strange iTunes interface issues ever since I moved to Vista 64bit a while ago.
I can't adjust the volume using the volume slider at the top of the iTunes window (to the right of the Play buttons) The volume slider won't respond to my mouse.
I can't scroll the library window using the scroll bar on the right side of the iTunes window. I have to either scroll with my mouse wheel or click the arrows at the top and bottom of the scroll bar.
I also can't resize the library columns. They are either very narrow, or if I double click the column edge they will auto resize, then I am stuck with them set at the widest item in the list.
I recently uninstalled iTunes, QuickTime, Bonjour, Apple Mobile Devices and the Apple Updater. I then searched my Hard Drive and Registry for anything left over from Apple or iTunes and deleted it.
I then downloaded and installed the latest iTunes, hoping that these issues would be resolved, but I am still having the same issues with the latest version.
Any ideas would be welcome.
I just realized I have another issue. I can't import my playlists from Windows Media Player either. I've added my Music folder to the iTunes playlist (the same one that Windows Media Player users) and went to File -> Library -> Import Play list -> chose my WMP playlist (a .wpl file) -> clicked Open and nothing happens.
Message was edited by: Apr2009

Ok, so I saved my Windows Media Player playlist as M3U files and imported them into iTunes. Wow! What a complete mess that made of my library.
All songs that were on the playlists (hundreds of songs) were duplicated in my iTunes library. iTunes would show two entries for each song. When I right clicked and choose 'Show in Windows Explorer' both entries point to the same song, it just shows up twice in iTunes.
I cleared my iTunes library file and am starting over. I'm thinking about just going back to Windows Media Player. I've been listening to music off my Blackberry and it's really been fine. Just seemed a shame that my iPod was sitting in a drawer because of all the issues I'm having with iTunes and Vista.
The original problem I had months ago was that iTunes crashed on Vista and lost all my Playlists. I was so upset I put all my music on my SD card on my Blackberry, because Windows Media Player makes it so easy to back up your playlists. They are saved as files and can be included in any automatic backups (I have scheduled backups to another hard drive)
I thought with this new version of iTunes I could at least export the playlists to files so they can be backed up, I just don't know if I can face re-creating the playlists in iTunes.

Not able to install live update with vista 64bit

I got a MSI P45 NEO-F board with Intel 2 duo E8400 processor, and VISTA 64bit.
I'm not able to make the live update work, the CD-ROM following the card does support vista, but not the 64bit version. After having tried updating everything else to make my computer stop crashing when playing Age of Conan, I would like to see if an update of the bios will help. I would rather use the MSI updater than do it my self, as I don't want to take the extra risk.
I've checked core temperature, RAM temperature, memory leak seems not to be the issue either, and I got the last driver for my videocard (v8.9 for Radeon HD 4870 512MB). At any given time the sound loops, picture may freeze and pixel or just go to brown stripes, and I then need to force a reboot. Some times the system has BSODed by itself as well.
Current BIOS is v1.1, I think there is a v1.5 now.
Is there a live update supporting vista64? Or a receipt for dummies how to do it manually? The AMI BIOS Flash procedure following one of the BIOS-versions that I *think* I can use doesn't include an explanation for vista.

Quote
2x2GB DDR2 RAM CL5 Dimm's (Corsair TWIN2X)
Can you provide a link to the Corsair Datasheet or post the full model/serial number?
Quote
Intel 2 duo E8400 processor
Is that an E8400 C0 or an E8400 E0?
E8400, C0 --> sSpec# = SLAPL
E8400, E0 --> sSpec# = SLB9J
You can find the sSpec number here:
Have you tested your memory with memtest86+? If not, please do that and make sure the each of the 10 individual tests runs at least once.

Ipod nano freezes pc when connected

Hi,
I bought a brand new I pod 2 weeks ago, loaded the current itunes version and after a few hick ups itunes loaded the music on my ipod. Now a few days later my computer totally freezes as soon as I connect the ipod to the pc. I tried everything, setting back the ipod, deinstall and reinstall itunes, even an older version of itunes, tried all available usb ports (all 2.0 versions)...nothing. I also blocked the firewall and the antivirus guard...nothing.
still full stop when connected. itunes recognizes my ipod on the screen but then it stopps. I have to restart the pc to keep on working with it. I also tried other pc's. An apple one worked fine with my ipod, another pc recognized it on the F drive and did not freeze it so I don't think the little beauty itself is the problem.
Any idea to help my restless soul... ;-)???
PC Windows XP

OK, here I am back again.
My ipod was restored by my friend who used an apple computer with the latest version of itunes 7.....
So I started from scratch, installed an earlier version of itunes (6.0.2 or so), put my music on, connected my ipod (no freezing yet) but it immediatelly asked me to use this ipod with the new version 7.0.2. I then upgraded the existing to 7.0.2 and then...as soon as I connected my ipod it recognized it, told me that it is originally communicating with another bibliothek and asked if I wanted to synchronize or only load the bought items etc...and...
did not load any songs on the ipod and....
Freeeeeeeeezzzzzzeeeee !!!! I could not move any mouse or curser on my pc anymore. What do you mean, should I throw away my computer...it looks like is definetly not the ipod.
PC Windows XP

Why my ipod keep freezing

why my ipod keep freezing all the time

I had this problem with my old 20GB classic ipod, it all started when I began using my ipod for my running trainings, every day it used to get worse freezing every 10 minutos or so, then I got ****** and bought a new 80GB classic Ipod, I have it for about 3 weeks now and guess what? It started freezing or skiping songs also. I did a test where I synced the same library on my both ipod and the songs being skipped on my new one wasnt being skipped on the old one, so its a problem with the song, then I though it could be any damage in the ipod HD but my new ipod has no reason to be damaged, the only impact that it might have recived is from my running trainings, but the impacts are really weak. Other test I did was trying to remove the song being skiped from the ipod, everytime I did that my ipod couldnt be ejcted, it kept showing me the following message "The ipod canot be ejcted because it contains files that are used by another aplication." I had to unplug my ipod without ejecting it.

Installing os 3.1.2 causes ipod to freeze

I have software version 2.2.1 installed. When I try to upgrade to 3.1.2, itunes seems to download the software OK but during installation on the touch I get the error message: "The iPod could not be restored. An unknown error occurred (3001)." The iPod then freezes (showing the connect to pc symbol). In order to restore it (back to 2.2.1) I have to go into a new user account and restore from there. If I attempt to restore from my own account I get the same error message. I have tried installing 3.1.2 from two different computers, both running on xp. Any ideas? Thanks.

See this thread: http://discussions.apple.com/thread.jspa?messageID=9963763&#9963763 and what user Tomasec writes about it:
Unfortunatelly, this does not work. Error 3001 during update or restore is a common problem of iPhone 3GS users working on Czech Win XP (either Home or Professional). The only solution found yet is to update/restore iPhone on a computer with another OS (Vista, OS X). Many people hoped that this problem will be solved by the new iTunes 9.0, but nothing happened.

30GB Ipod skipping/freezing

My 30Gb ipod is having a meltdown. It's decided that it doesn't want to play songs anymore. It can get 10seconds into a song then it starts to freeze up have trouble then skip to the next song and do the same thing. Sometimes it will get half way through a song before it does it or if i'm lucky it will actually play a whole song. I'm not sure how to fix this I'm thinking about doing a restore to factory settings. I did this last year when I had a different but equally serious problem. But I want to see if I can get more information before doing this as it's a last resort.

Since the release and update of iTunes 7, I have not faced any problem, but I heard a lot of articles from this forum about the errors 1417, 1418, 1428 and 50 etc. I could not make any suggestion and find a solution about it, all I could do is to copy some threads from some successful cases mentioned on this forum.
Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
1. A window based PC
2. A Mac computer
3. An USB iPod cable
4. A Firewire iPod cable
5. An iPod AC charger
As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
How to reset iPod
http://docs.info.apple.com/article.html?artnum=61705
The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
I changed my mind, and put the iPod into disk mode
Putting iPod into disk mode
http://docs.info.apple.com/article.html?artnum=93651
Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
From the above experience, I would like to share it with the user the following:-
1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
2. Try to connect the iPod with a computer, switching between USB and Firewire
3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
I hope the following works in your case as I did.

Satellite A350-13D - Can I install Vista 64bit?

Hi
(excuse me, I can't speak english very well, sorry if I write with faults)
3 days ago, I bought an Toshiba Satellite A350-13D. It has 4GB RAM, but Windows Vista Home Premium 32 Bit is installed. The computer can use only 3GB.
Can I install Vista Home Premium 64 Bit to use the totality of RAM (4GB)? Where can I download the driver for my computer?
Thanks for your help :)
Have a nice day

Hi!
Of course you can I install Windows Vista 64bit Why not? What do you think?
On the Toshiba website I can find all drivers for Vista 64bit on Satellite A350 so it should all working properly with Vista 64. Check it yourself:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
But note there are two different BIOS versions available One for 32bit and one for 64bit. After installing Vista 64bit you must update the BIOS too.
Bye

VPN on Vista 64bit

Hello,
In my enterprise, we migrate our computers XP to Vista 64bit.
Now, we have some problems to create a VPN with an ASA 5505.
In fact, on XP and Vista 32bit, the VPN connection works great.
I did some research on the web but I haven't found the solution. I saw i'm not alone to have this trouble.
Can you help me ?
Many Thanks.
/* Sorry for my bad english */

February 18, 2010
Due to popular demand, the Cisco VPN Client v5.0.7 open beta is now available!
In addition to serving as a general maintenance release, the Cisco VPN Client 5.0.7 beta is compatible with Windows 7 & Windows Vista 64-bit environments.
A 64-bit specific compatible image is available for installation on these platforms.
Please have communicate feedback (both positive and problems) to [email protected]
Key Capabilities available for Beta Testing:
New Platform support – Windows 7 & Windows Vista 64-bit platform compatibility
Software Access: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=281940730 (under 5.BETA)
Software is available for download by any customer with a Cisco.com SMARTnet™ enabled login.
Release Notes will be available next week via a link once the download image is selected.

Windows Vista 64bit Trouble

does anyone know if they've solved the problem with itunes crashing computers that run on windows vista 64bit?

Quote
64bit version of windows vista.
No i have tried 2 discs.
But i fixed with bios upgrade now. Thanks anyway.

Vista 64bit t and itunes 7.5

I just installed Itunes 7.5 on my windows vista 64bit machine. The software loaded fine but the cd burning function doesn't work. Anyone have a solution to this problem? I know that Itunes 7.5 is not a vista 64 bit piece of software. Notwithstanding this fact, it is working fine except for the cd burning function.

This forum is for troubleshooting compatibility issues between Mac OS and Windows, not iTunes.
You'll probably want to repost your question in the iTunes for Windows disussions:
http://discussions.apple.com/category.jspa?categoryID=150

IPod 80GB freezes my Vista 64bit totally

Similar Messages

Maybe you are looking for