Ipod 911--everything is broken!

My iPod was having battery problems, and it was connected to my computer but iTunes crashed when I foolishly tried to add a file to the iPod. This caused my computer to crash, and since then when I try to use the iPod, no songs show up at all (looks like factory settings). When it's connected to Windows, the drive is showing up with all files on it, so I know they haven't been erased from the iPod. I am getting an error which says that some files on the drive may be corrupt, but running the Windows scan found no problems on the iPod.
iTunes freezes when I try to open it with this iPod connected. I tried uninstalling and reinstalling iTunes but it's still freezing when I try to open it with the iPod connected. I also tried using Windows explorer to transfer the files from the iPod disk to my hard drive, but it's not working--it causes Windows Explorer to freeze every time I try.
Is there any way to get data off this iPod? If not, since it won't open in iTunes, how do I restore it to factory settings so I can at least start using it again? Am I completely screwed?

You could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
To exit forced disk mode, reset the iPod.

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    iCloud: Use Lost Mode
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