Ipod alternates between 3icons(verylowbatt, appl logo, sad support face)

used my ipod all day at work with just music and without realizing why it turned itself off. I assumed that it was the battery and plugged it into an electrical outlet with the adapter. It now alternates between these 3 icons and it is no longer recognized on my powerbook when I plug it in and I cannot seem to restore it. When I tried to restore it with the menu and select button, I keep getting the same 3 icons - about twice I got the message to plug it into my computer; the first time my powerbook was not available and I left it alone, the 2nd time I plugged it into my comp and the ipod was not recognized by Itunes. Once I received the checkmark to restore and when I connected to my computer - nothing happened
Any ideas? Should I just set up a service ticked with apple?
thanks
irene

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.

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Does your iPod have the dreaded apple logo/sad face problem? Here's help!

Hi, I'm Stan, and I've found some useful tips in solving this problem.
This mini-guide is based on what I've found on my old clickwheel 20GB, B&W iPod (actually my bro's. My own video pod works great).
Description of what I call the, "apple logo/sad face" problem:
When I press any button, the apple logo appears, then after a few impatient seconds, the sad face appears, showing "www.apple.com/support/ipod/" at the bottom. Apparently, many ppl have this problem.
iPod commands:
Hold down the following buttons for the following commands:
MENU + Select=Resets the iPod. This "exits" your iPod out of whatever mode, bringing up the apple logo, hopefully but most unlikely fixing your iPod.
|<< + Select= the secret diagnostic mode. You'll see: apple logo, then backwards apple logo for a split second (backlight will light up), then you'll see "IRAMPASS. HITPLAY CONTINUE". NOTE: '|<<' is known as the 'reverse' button. aka the 'rewind' or 'previous' button. it's the left button of the iPod. I got confused by the word, 'reverse' b4.
|| + Select= Disk Mode. You'll see a √, should say "OK to disconnect" and you'll see the battery icon and your battery life remaining. NOTE: '>||' is known as the 'play/pause' button. it's the bottom button.
Now then, now that we have that cleared, you're still wondering why your pod ain't going into either disk mode or diagnostic mode. Here's probably why:
My old, clickwheel 20GB pod can infact reset, disk mode, and diagnostic mode. According to Apple, you must reset your pod, then hold down the two buttons for whichever mode you want. I did this, and had no luck. For all you stumped fellows, try skipping the first step. In other words, when your pod is off, hold down |<< and Select without resetting. Same goes for disk mode.
Here's what my pod does, and what your pod may or may not do:
-Takes a really long time to go into disk mode, yet it's still possible.
-when attempting to connect to computer while in disk mode, it shows the normal "do not disconnect" screen, then reverts to the sad face.
-the HDD SCAN and HDD R/W SCAN don't work in diagnostic mode (Maybe they actually do, but I ain't waiting any longer).
-I've concluded that if you hear the whrring sound (sounds like the hard drive disk is struggling to spin properly, very quiet, must put pod close to your ear to hear it), your pod is "stuck" and won't do anything.
This mini-guide isn't a solution, but merely all of Apple's feeble advice put into words that iPod noobs can understand. So next time you read something like "try putting your iPod into disk mode, connect it, and hope it shows up in Disk Utility.". you'll be saying "it's not showing up!!" instead of "the sad face won't let me put it into disk mode!!"
hope this helps. Let's all do what we can to stop this problem.
peace

See if these help.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

My little brother messed up with my iPod touch 4th Gen by entering the wrong password , now all data is beeing erased what should I do.The iPod is just showing the Apple Logo and some buffering icon below it.Need help fast!I'm really worried!

I really need help this has happend 5 hours ago and the ipod os still showing the apple logo and the buffering icon below it!
It re booted several times till now.
Need help fast!

- I suspect that he went to Settings>General>Reset>Erase all content and settings. For 1G or 2G iPod that can take hours and it will likely stall out if not connected to a charging source.
Try the following:
- A reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The connect to computer and try to restore via iTunes.
- Id something is still showing onthe screen, disconnect from computer/charging source and let the battery fully drain. After charging for an hour, Try the reset and restore.
- If you can turn the iPod off, se if placing the iPod in recovery mode and then restore. For recovey mode:
iPhone and iPod touch: Unable to update or restore

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button

iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What do I do when my ipod shows me the white apple logo but doesn't start?

what do I do when my ipod shows me the white apple logo but dosent start? by the way it ran out of battery but when I plug it in this happens.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)

Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)
-I've already replaced my old 60 GB Ipod in exchange for an 80GB, I bring it home, sync it up with Itunes v7.02 and everything works fine for a while. Not even 24 hours later I go down into my artist/song directory to play a song, and it freezes again. I do the menu center key soft reboot a few times to bypass it and it works for awhile. I've tried looking for current updates for software on it, Restoring it, Resyncing and now It gets to the point everytime I unplug the ipod from charging I get back to the menu and try to play a song or video and it does nothing, it freezes everytime.
There has to be an explanation as to why my first one did it and why my new 80GB is doing it.
I've already ran a diagnosis on all the files in the ipod all of them come back clean.
Help me out.
If you know how to resolve this issue reply and/or email me
[email protected]

My ipod is having a similar problem. The black apple logo has been the only thing I see on my ipod. I went a step farther and held the select and play/pause button to get it into disk mode. Once I am here I cannot proceed. I do not have computer that I hook it up to and have transferred the desired songs from an ex-girlfriends computer which I do not have access. What can I do once I have it in disk mode if I do not have a computer available?

TS1369 my ipod touch got stuck at apple logo

my ipod touch got stuck at apple logo.
how to get it started??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

How to reset ipod touch when frozen on apple logo

hello
i was upgrading to ios 6.1 on my ipod touch 4 g when it frozen
but my my power button and home not working.
is there anyway using me computer i can fix this
how to reset ipod touch when frozen on apple logo
with the problem i have
thank you for your help.

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Plug into your computer
Go to ITunes
Click on your Device
Click on Summary tab
Click on Restore
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

FYI Ipod Touch and Stuck on Apple Logo

I have found an issue where removing an application from the Ipod Touch which uses the Apple Ipod Settings GUI (The Icon with the picture of the gears) could cause your ipod to stick at the Apple Logo and force you to do a restore.
I had an application which I removed and noticed that I could no longer get fully into the Apple Settings GUI. It would freeze (it would never completely draw all the entries for the settings interface) for about 30 seconds and then take me back to the main interface. I thought I should restart the Ipod Touch and maybe that would clear up the issue. WRONG! I had to do a full restore in order to get back where I was. That took 6 hours.
Once I was back this time I tried to remove that application again and noticed the same issue. I opened the App Store on the Ipod Touch and searched for the application. I re-downloaded it and it installed. I was able to get back into settings and also restart with no issues.
In short, if you remove an application that has hooks into the Apple Settings interface. Always go into the settings after to verify you can still access it. If not reinstall the application and verify it works. Then report it to the developer.
I did contact the developer of the software and he said he would submit a bug report to Apple on this. I do not need to specify the dev at this time. I will just say be careful before you restart.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have forgotten my security answer,also my ipod not starting only showing apple logo.

i have forgotten my security answer,also my ipod not starting only showing apple logo.
<E-mail Edited by Host>

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
For iPod problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

While I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.

while I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.
Can anyone help me with this issue???

Connect your iTouch to your PC then open iTunes, if iTunes does not recognize your device, try to hold the SLEEP Button and the HOME button at the same time (iPod Reset) for a couple of seconds until the "Charging Tone sounds, now you should be seeing your device name in the iTunes " Device List". If you do, just click RESTORE and iTunes will automatically restore your iTouch to original set-up and download the iOS6 update.
Hope this helps..

I just downloaded the ios 5 and my ipod is stuck on the apple logo

help! i tried to update my ipod to the ios 5 and it said it cant be updated and my ipod got stuck on the apple logo and i cant turn it on or off and my computer cant recongize my ipod so i cant restore some please HELP!!! ASAP thx

Did you try to connect in recovery mode?
iOS: Unable to update or restore
iOS: Not responding or does not turn on

My ipod is stuck on the apple logo when you turn it on, how do i fix it

my ipod is froze on the apple logo that appears when you turn it on, after a while it turns off, but i can get passed this logo, could someone please help me to fix my iPod !

Try here:
iOS: Not responding or does not turn on

Ipod alternates between 3icons(verylowbatt, appl logo, sad support face)

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