IPod always locking up PLEASE HELP

ok so i got a new 60g white ipod vid for xmas and it always locks up. i cant even get through an entire song and the ipod locks up. i've tried restting, restoring, everything apple says on the website but nothing works it keeps locking up. any suggestions/fix would be GREATLY appreciated!!!
~Jen

go to start
all programs
accessories
sytem tools
defrag
pick your ipod off the list
then hit defrag
now wait for it to get done
then safely remove hardware
and test

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