Ipod and AMDS

Hi, my ipod touch wont connect to itunes, it came up with a message that said it couldnt be connected because the AMDS couldnt be found, so I googled how to fix that and the system didnt have the option to stop or restart the AMDS. Can someone please help me?

Have you looked here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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My itunes won't connect to my ipod and it says that my ipod can't be used because the apple mobile device isn't started. help please?

I haven't changed anything on my ipod and nothing has happened to it, but it won't connect to my itunes even to update apps. I updated some apps on itunes and they haven't been updated on my ipod. I also can't put songs or anything else onto it.

See Here for,
AMDS for Windows
http://support.apple.com/kb/TS1567

TS1717 Having trouble running iTunes version 11.0.2 on a Dell Laptop running Windows 7 Professional Service Pack 1. Keep getting an error message "the software required for communicating with iPods and mobile phones was not installed correctly..." reinst

Having trouble when I launch iTunes (version 11.0.2) on my Dell Laptop running Windows 7 Professional (service pack 1). I get an error message indicating software required to communicate with iPod and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? I normally respond with OK and it immediately tells me "could not be repaired. Please reinstall iTunes..." I have done this a number of times to no avail.

I also notice Quicktime is not getting installed at all.
That one is normal nowadays (ever since the iTunes versions 10.5.x).
The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Help with ipod and computer shut downs...please.

I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time.

I've posted this in two other forums to no avail -- lots of views, but no help.
My family now has 3 ipods (we only had 1 before) and yesterday I was trying to get them all set up - updates on the actual ipod, and I've updated itunes to 7.5. There are two issues here:
1) I am not able to register ANY of the ipods. I get all the way through the process to the very end and then it gives me an error message (after clicking the "No thanks" at the bottom of the page that asks if you want to download the videos) saying that the service couldn't be found? Or something like that. Ok, fine...I can handle not being able to register them for the time being.
2) I could keep itunes on all day long, as long as the Ipod is NOT CONNECTED. As soon as I connect the ipod (any of the 3 new ones - they all do the same thing) - ok, maybe not as soon as, but shortly thereafter - my entire computer shuts down. No error message, no blue screen of death, no warning - it just shuts down. It might be after I move a song from the "purchased" folder to the actual ipod. Or, as happened yesterday, it's right smack in the middle of a download (happened with both videos AND songs) and then of course, I have to try and purchase it again. I'm not even sure if it took my money already, but if it did, I'm SOL because I paid, but don't have the video/song since it never finished downloading.
I've done everything that's been recommended to me - I disabled all my start up programs (except the windows ones) and that didn't resolve anything.
My system is as follows:
Windows XP Home Edition (all updated except for microsoft office 2003)
Service Pack 2
AMD Athalon 64 3000+
1.81 GHz
2GB RAM
Not sure what else you need to know, to try and help me resolve this. Thanks for your time.

When ever I reboot my device, I get an error message that says, "runtime error info.plist not found". What is this, how does it effect my ipod and how do I correct this error?

I have an ipod touch 64gb. Lately, I discovered an error message on the lockscreen that says "Runtime Error Info.plist not found". What is this, will it effect my ipod, how does it effect my ipod and how do I correct the error? (I see the error message when I power up my ipod and when I reboot).

Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows

My iPod appeared to be dead, i plugged it into my computer to charge and it said it needed to be restored. it updated it and now is stuck and my itunes says "waiting for iPod" and has been this way for hours. please help!

my iPod appeared to be dead, i plugged it into my computer to charge and it said it needed to be restored. it updated it and now is stuck and my itunes says "waiting for iPod" and has been this way for hours. i've tried to hold down the home and power button and nothing happens!! my computere and itunes recognizes the iPod, but the iPod its self is completely unresponsive!! and helpoful hints?

See Here...
AMDS
http://support.apple.com/kb/TS1567

Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?

Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?

I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB. It has worked for years, now I get an error message stating "unknown device"

For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?

HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Multiple iPods and users on one computer and constant dialogs....

Everyone in my family has an iPod (total of 5) and we each have logins with our own iTunes accounts. This works very well except for the following. Each time someone logins in (or user switches) when an iPod that is not theirs is plugged in, they get a dialog telling them so, and requests one of three answers. This is anoying, and when my 7yo clicks on the wrong button it wipes out what his brother or sister or Mother or I have on our iPods... We can get the stuff back of course but it's a PITA!
Is there any way to have iTunes completely ignore iPods that are not synched to it! I would prefer to not even have it show up in iTunes or on the desktop. Although this would be exceptable over what i have now.
TIA
Robin
iMacIntel 2.0Ghz CoreDuo Mac OS X (10.4.9)

"Is there any way to have iTunes completely ignore iPods that are not synched to it!"
No there's not, iTunes will always give you a message if you sync to a "foreign" library. However, you can set the iPods up so that iTunes doesn't open when they are connected. Connect the iPod and when it shows in iTunes click on the icon to bring up the preference tabs. In the Summary tab uncheck "Open iTunes when this iPod is connected". You have to do this for each of your iPods in turn.

I have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?

i have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?

i had one for a long time, then when i got the ipad i didn't realize they would all still work under one so i set up the second one on that
then when i got the new iphone i put in the info for the first and main one from my mac pro and it would not work at all, and i knew it was right, then it asked me to create a new one or i couldnt finish the setup
hence why i have 3 now
hard to believe you cannot combine into one
oh well, i will just make them all accessible for all 3
thanks

I have three iPads and one iPod and one iPhone. How can I message between them without sending the message to all of them. You send the message to your email address but all of them are set up und one account.

I have three iPads and one iPod and one iPhone. How can I message between them without sending the message to all of them. You send the message to your email address but all of them are set up under one account.

You can have a different receiving email in the Messages app on each device : Settings > Messages > Receive At . I'm not sure that there is a different way to have the message only go to one device.

My family of four (2 iPhones, 2 iPods) all share the same iTunes account. Many text messages sent to or from mine or my husband's phones are also received on my daughter's iPod, and vice versa. How do I fix this?

How can I keep text messages sent from my or husband's phone from being received on daughter's iPod, and vice versa? We have five devices on one iTunes account - 2 iPhones, 2 iPods and an iPad.

Hello Hrd1977,
This is typically caused by both devices sharing an Apple ID for iMessage and FaceTime. I would recommend signing out of iMessage on your daughter's device. Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out. Then sign in with the desired Apple ID.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Cheers,
Allen

I own the very first ipod and can no longer be updated or synced any suggestions to get it back up and running, has just decided to stop 2015

I own the very first ipod and can no longer be updated or synced any suggestions to get it back up and running, has just decided to stop 2015

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
It could be that the battery has died

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

My ipod and itunes is no longer showing the music videos i purchased..

im pretty new with ipods and my ipod and itunes arent showing the two music videos i had on there. Even the songs that went with the music videos are no longer on the itunes or my ipod. how do i fix this?
60 gb video Windows XP

- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Ipod and AMDS

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