IPOD and Credant encryption

Someone at my house accidentaly encrypted my ipod classic with credant software and now it just shows as empty on the menus even though it was full of music etc what can i do to make it functional again ?

I had the same issue, but it was me the one who encrypted it, jaja. I solved it by placing it into disk mode (Press and hold Menu + Click Wheel, once you are able to see the Apple logo, release them, and immediately press and hold Play/Pause + Click Wheel). You should get a white screen with black letters and icons. Connect the iPod to your computer and restore it in iTunes.
You will lose your whole information, but it will bring your iPod back to life.
It worked for me, hope it works for you too! Good luck!

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Ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " help me

ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??

- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes

If I have an iPod 4, can I go to an Apple Store and get credit of my iPod and buy a new iPad?

I want to know if apple would give me credit of my old iPod for buying a new iPad

See:
Apple - Recycling Program for iPod and Mobile Phones

HT4009 I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.

HT2731 there is no option in my ipod for credit card as none. so what shoud i do am stuck with it.and i dont have any credit card so from where am i going to fill that option?

there is no option in my ipod for credit card as none. so what shoud i do am stuck with it.and i dont have any credit card so from where am i going to fill that option?

There are instructions on this page for how to create an account without giving a credit card number (i.e. select a free app and create an account) : http://support.apple.com/kb/HT2534

I hav put £15 app credit on my ipod and want to down load some games but its asking me for a security ? But I can't remember the answer

I have put £15 credit on my iPod and want to download sum games but it is asking me for a security question but I don't remember the answer

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I put my credit card information into my iPod and a few weeks later it said my credit card was not valid

Alright, I put my credit card information into my iPod and a few weeks later my iPod. My iPod said my credit card was not valid and I am not able to download or update apps

If you know the payment method is valid then all you can do is contact iTunes:
Apple - Support - iTunes - Contact Us

HT5312 Downloaded songs to wrong iPod. Can I stop, re-do on other iPod, get credit of unused downloads?!

I accidentally started a download of around 25 songs on iTunes using a gift card, but did it too the wrong iPod. Is there a way too cancel the downloads and transfer the unused credit too my other iPod?
Downloaded songs to wrong iPod. Can I stop, re-do on other iPod, get credit of unused downloads?!
iPod touch 2nd generation iPod touch with 4.2.1 iOS, stopping iTunes, downloading midway,

You should be able to connect the iPod to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over and you can then sync them to your other iPod.

New computer--do i erase ipod and sync with new itunes library?

I downloaded itunes on my ancient pc and that's where I synced my ipod. i finally put that pc out to pasture and now have a new laptop. i downloaded itunes to the new computer, and when i hooked up my ipod i got the message "the ipod is synced with another itunes library. Do you want to erase this ipod and sync with this itunes library?" So do I want to erase and sync or not? I'm scared I'm going to mess everything up if I erase it.
One more question: my daughter got a new ipod; once i figure out this syncing issue with my existing ipod, do I need to set up a new account for the new ipod, or can i sync it with the account i already have?
sorry for all the questions--I'm a newbie and want to get this right. Thanks for your help!

Hello. I recently had to restore my computer (as if it was new due to, to many viruses) Afterwards itunes was still there but the music i have on my ipod was not previously purchased through itunes but they were on my computer and placed in itunes library and sent to my ipod. Well after restoring my pc, itunes opened up when i connected my ipod and it asked me to update. So i updated to itunes 10. Now it is telling me that this ipod is registered to my fiance' and it is running off a different itunes library, and that I would either need to erase and sync to the new library in itunes 10, or transfer to itunes 10 library. I tried transfer and restarted itunes, but it just asked me the same questions again. It wouldnt let me create new place lists either. im scared to erase bc i have so many songs i wont remember what there all were to go back and download if it actually erases all my current songs or applications. I assumed when itunes updated to itunes 10, it would update with all my information. And although the ipod is registered in his name or however he did that, I also have sum form of account with apple/itunes because it uses my email address and my credit card during purchases for this ipod (his name is just there). i dont understand what I am suppose to do to fix this problem. These songs are still on my computer and the program where i downloaded them from but since i had to restore the whole computer, its like they are probably hidden files and arent being detected i guess. I really dont know. I have been reading and I see many ppl with the same issue. Any suggestions that wont cost me anything or a little of nuthing to resolve? I heard of Tansee Ipod Transfer but it charges you to move your files from your ipod, into a folder, to your computer, and then to be added to your itunes. Any suggestions would be appreciated.
Thanks...Lana

A friend gave me an ipod and i have no purchase date and i no longer have access to my friend

Ok so my brother was given this ipod as a present about 2 years ago by a friend of his as a gift. This friend was met at a farmers market in Los Angeles and my brother only got to be in contact with this friend on the weekends when he would sell fruit at the farmers market (my family runs Etheridge Farms Organic Produce and attends many different farmers markets in the Los Angeles area including Encino, Calabasis, and Santa Monica but the same people do not always do the same market). He then let me put all my music on it and since then my computer has crashed and this ipod is the only thing that has my music and videos on it. Now he has recieved a newer Ipod and has given me this ipod so i can redownlaod my music. Unfortunately the email address that was used for my old itunes account had been hacked a little over a year ago so I have recently gotten a new computer and a new email address, so I am trying to register this ipod onto my itunes account so i can get all 500+ songs and 3 movies but it is asking for a purchase date. I personally do not know the man who gave the ipod to my brother and my brother has lost contact with him. So I dont know what to do. I purchased all of the songs on my grandmothers credit card and the card has expired since then. I am just woundering if I am out of luck or if there is some way to get my purchases back by using what information I have from my old itunes account.
P.s. I know this ipod wasnt stolen because my mother knew about it and if my mom knows about it the first thing she will ask is where u got it from and go verify that it wasnt stolen from someone. My brother has gotten her into this habbit because he used to steal often and got caught either in the act or tracked down through security cameras on multiple occasions. Also the screen of the ipod is broken so I can not see what is going on with it but the music still plays and everything. Please help I have been trying to get information about the ipod for a few weeks now and am about to give up and that is alot of money spent to just give up on.

It all depends on the version of AirPort Express that you have.
If you have the "new" AirPort Express with both a WAN and LAN port, you can connect the G5 to the LAN <-> port on the AirPort Express.
If you have an older AirPort Express that has only one Ethernet port, then that port is already occupied with the connection from your modem.
Does your modem have additional open Ethernet ports or does it have only one Ethernet port?

I would like to use one library but with multiple ipods, but because they are my kids Ipods, and they each have their own gift cards, I'd like to be able to add money to their "profiles" without them having their own account - what is the best way

So here is my delima - I want one Ipod account - because I only want one library - since we all like the same music - but my kids, who have their own IPODS, have gift cards, who want to be able to keep track of their balance without the other child affecting the balance - meaning - each gift card should be seperate and not totalled to the single account - Beacuse the library is fairly large, having three libraries of large amounts would be a waste. I would also like to restrict their purchased to the gift cards only and not my credit card on file. Does this make sense? Once this is resolved, I'm assuming they would use their own playlists to copy their favorites to each Ipod. Or would I set up an account for each child - which I dont want to do, because I dont want them having access to my Credit Card, and only gift card balances. With multiple accounts, I'm assuming that would also build seperate libraries? We also have multiple computers, but I share the library to those computers -
What is the best way? I'd like to be able to add credit to a specific child (birthdays, etc) without the other child being able to access that credit. For simplicity sake.
We are new to IPODS and lack any MAC skills.
Thoughts?

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

Lost password of iPod back up encryption

I lost the password of the encription of the backup of my iPod, how can I recover it or start again without a password?
Ps: sorry for the bad english =)

As I said, without knowing the passcode for the encrypted, there is no way to ure/restore from an encrypted backup. Yu can continue to use the iPod and back it up but you can't use the encrupted backups without the passcode. If you want to be ablt to use a backup again yu have to retore the iPod to factory defaults/new iPod and forget about the enscfrpted backup.
The encrypted backup is a good security feature.
"Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync."
The above is from:
iTunes: About iOS backups

How do I uninstall Credant encryption software?

I have Credant encryption software on my MacBook Pro OS X 10.7 and new iMac 27 inch OS X 10.8, and would like to uninstall credant. It appears as a plug-in in System Preferences. Can anyone help with this? Thank you.

I have searched for the Credant app or an uninstaller on my hard drive, but have found nothing. This is as you might expect - the software is intended to prevent someone from de-encrypting the hard-drive or removing Credant. I have asked my IT folks to de-encrypt the hard drive and remove Credant, but they do not appear to be knowledgable about this - surprising, since they originally required installation of Credant on my computer.
I was hoping someone on this forum might have some experience with this. Otherwise, I will push IT to solve this problem. They or I may need to go to Credant for assistance.
Thanks.

Payment gateway and credit card addon questions

Folks,
I'm just getting in to understanding an eCommerce setup for WebTools and am hitting some mental blocks on how the payment gateway and credit card add-ons work together. I have looked through the material on the portal but haven't been able to nail the flow of control, so any help in understanding this would be much appreciated.
My understanding so far is that an end user of WebTools may have a collection of credit cards in his/her virtual wallet when placing an order. When the order is going through checkout, the payment gateway either authorises or denies the order and provides some kind of authorisation token on success.
Am I right in thinking that the order that goes through to B1 also carries the encrypted information of the credit card details and authorisation id from the gateway? If so, are these encrypted details stored against the sales order (in the ORDR table in B1?).
The sync manager config just says "Certified Add on" for the "B1 CreditCard Addon" . Does this mean that any certified credit card addon can decrypt these details? If not, is there a predefined list of addons that work?
I am looking at details of the CitiXSys credit card add-on to see if that can work, but their credit card setup is at a business partner level, not at a per-user level like WebTools, so I can't see how data can be synced. In fact, in addons that do work with WebTools, are credit card details (i.e. the list of credit cards in a users wallet) sync'd between the systems so that orders can be placed either directly in B1 OR through webtools?
Finally - we are looking at an eCommerce implementation in Australia. Has anyone completed an implementation here and can let us know a combination of payment gateway provider and credit card addon that works in Australia?
thanks,
Murray.

Check out Verisign/PayPal/Pay Flow Pro, I believe they have a Gateway available in AUS.
As far as the flow, the encrypted CC data is stored on the order, and right now there are a few Addons that can decrypt the data, the most popular being CitiXsys's solution(previously American Express)
In addition to the CC number and expiration date, the AuthCode granted by the CC Gateway is also stored.
Web tools does a minimal CC Number check before going to the CC Gateway as well, done on the Billing.aspx page, saving charges on the CC Gateway for card numbers that aren't even close to correct(such as 111 for a Visa card)
The verify.aspx page sends data to the CC Gateway provider setup in the Admin - Setup - Credit Card Gateway, then either is returned an error message or if successful then moves to the confirm.aspx page.
The data is then synched along with the order to B1, if so chosen in the synchmanager, in encypted format.
There is also the option of using the CC Gateway's website to do the capture as well. This means you manually generate a payment in B1 of couse.

My daughter has an ipod and always downloaded apps until recently now it wont let her unless she pays why is this please

My daughter has an ipod and always downloaded apps until recently now it wont let her unless she pays why is this please

IIIaass it wasn set up with a credit card no but she's had it for almost a year and prob downloaded every app an 11yr old would want but just recently it says itunes terms and conditions have changed before you ....................false alarm just got her to show me and all she had to do was select agree to the new terms and conditions said she had read about paying and payment and she was just too over caution the wee pet so happy now there she is downloading away thanks so much for all the help

IPOD and Credant encryption

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