Ipod and i tunes help

i have a 5th gen. ipod and when i plug the usb into my comp. itunes doesn not pop up and when i manulay start itunes it does not show my ipod as being connected. the screen of my ipod is also, blank. one day i was listening to music and it just turned off on me . and the battery was not dead. i already tried to restore it and it says i dont have the required software, however , i do have the present itune version.. does any one no what to do?

Have you been through these?
The Five Rs.
If nothing helps, you can arrange online service here.
Service request.
Or you could take it into an Apple store and have them take a look at your iPod.

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