IPod and iPhone not recognized by iTunes nor Windows

After working fine for a long time, suddenly both my iPod Classic and my iPhone are not recognized by iTunes nor Windows.
I have tryed EVERY single troubleshooting recommended by Apple Support
Can anyone give me new ideas? I really need to sync!
Thank you...

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

Similar Messages

  • Ipod touch not recognized by itunes nor windows

    ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
    working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

    Hi,
    Have you seen this link...
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    http://www.apple.com/support/itunes/devices/

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

    My sons iPod touch is not recognized by iTunes, or windows.  I have tried a variety of options, even resetting, but still no luck.

    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
    Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer.  If it still does not connect, connect something else to the same USB port to confirm it is working.  Preferably, use something similar, such as a USB flash drive or external drive.

  • Ipod nano 4th not recognized by itunes or windows

    Okay so I have had my iPod Nano 4th generation since it like came out. Recently it has been odd turning off on its own and this morning i turned it on and then put it to sleep. It kept flashing in between asleep and awake. Then I bought new music on iTunes so I wanted to sync it. I connected it to iTunes and it wasn't recognized by iTunes or by my computer (lenovo g500 windows 8) so I uninstalled iTunes updated my computer turned on and off the apple and ipod services and then restarted and tryed reconnecting. after that i deleted the temp file. Ugh I have done every **** thing on the apple support thing and nothing has worked. Please help me.

    Hey theartistssh,
    Thanks for the question. I understand you are experiencing issues with your iPod nano. The following resource may provide a solution:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thanks,
    Matt M.

  • IPod Touch is not recognized by iTunes on Window Vista

    I have a laptop with Windows Vista Home Premium and I just can't get my ipod touch recognized by iTunes on this laptop, nevertheless it does recognize my iPod Nano 3rd gen. iTunes version is 7.7.0.43
    If I connect the iPod Touch on another laptop with Windows XP and same iTunes version it is recognized and sync.
    Is there any patch that I have to download?

    OK the Diagnostics helped me to solved the problem. Thanks.
    The problem was that the AppleMobileDevice was not working, so I uninstalled iTunes and reinstalled it to get back the AppleMobileDevice.exe but then I started to have the following problem:
    On opening iTunes the message "AppleMobileDeviceHelper has stopped working" repeatedly appears
    I fixed it following this discussion:
    http://discussions.apple.com/ann.jspa?annID=640
    Run AppleMobileDeviceHelper as an administrator.
    1. Navigate to the C:\Program Files\Common Files\Apple\Mobile Device Support\bin folder.
    2. Right-click AppleMobileDeviceHelper.exe and choose Properties from the shortcut menu.
    3. Click the Compatibilitiy tab.
    4. Enable the checkbox "Run this program as an administrator".
    5. Click Apply.
    Thank you for your time. =D

  • My iphone not recognized in iTunes for Windows

    my iphone not appear under devices in iTunes after connect it to windows pc

    Have a look at this document:
    http://support.apple.com/kb/TS1538

  • Ipod touch 2g not recognized in itunes on windows 7 32-bit.

    *Hey everybody, umm just got Windows 7 Ultimate everything is working great i love it! But i installed itunes (latest version) and connected my ipod touch 2g & itunes doesnt see it at all . Any HELP would be greatly appreciated. :)*

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • IPhone not recognized in iTunes for Windows Vista

    So, I have the iPhone 4 and I have only synced it once in iTunes about 2-3 months ago. I went to sync it again and now iTunes won't recognize it as a device. I have uninstalled and reinstalled iTunes and restarted my computer, checked my USB ports and my phone is fully charged and it still won't work.
    Anyone have any ideas?
    Thank you!!

    RogerioNT,
    Which USB port are you connecting it to?
    iPhoto will transfer over a USB 1.1 connection, and many hubs are USB 1.1. Try connecting the iPhone directly to the back of the computer.
    Hope this helps,
    Nathan C.

  • IPod Touch and iPad Not Recognized by iTunes

    When I plug in my iPod Touch and iPad, iTunes does not open, but both devices are recognized by Windows 7. When I open iTunes manually, there is no listing for "Device" at all. I have uninstalled and reinstalled the latest iTunes version several times to no avail. I'd appreciate any advice on what I can do to solve this problem.

    Have your tied the troubleshooting here:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)

  • IPhone not recognized by iTunes after update

    I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

    Symptoms:
    iPhone not recognized by iTunes on Windows computer, however an iPod will.
    The iPhone CAMERA appears in windows My Computer - but nowhere else.
    Problem:
    The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
    SOLUTION:
    From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
    G-Man

  • Ipod touch 3g not recognized by itunes

    Hi, I have an ipod touch 3g and i recently updated the latest version of itunes. However, after the update the ipod is not recognized by itunes. Should I uninstall my itunes & reinstall it? Will my data be safe if i do so?
    Regards,
    Vinod

    Yes. Also see the following.  I would first remove and reinstall all the Apple software using the instructions in the link.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Your media should not be affected.  However, you should always have a backup of your media since glitches do happen.

  • Ipod touch is not recognized by itunes

    Why is my ipod touch is not recognized by itunes? I have tried everything that the troubleshooting guide says and nothing works.  Anyone have any other suggestions?

    Just what have you tried.  There are many Apple articles on the subject and it easy to miss one or more. Did it work before?  Did you do anything to the computer since it last worked?  oDoes the iPod work OK?  Have you tried:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod: Does not appear in Windows or iTunes and Device Manager is empty

  • My 4th gen ipod touch is not recognized by itunes

    when i connect my ipod to my computer, the computer recognize the ipod but when i open itunes it doesnt recognize the ipod, i'd try everything and anything works.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod: Appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • IPhone, iPad, iPod touch: Device not recognized in iTunes for PC

    My iPad is no longer recognized in iTunes.  This for a PC.  Occurs even when connected by cable.  WiFi sync was stopped and then this started.

    Try iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support.
    tt2

Maybe you are looking for