IPod and iTunes... significant and rather severe problems...please help!!!

Hi...
A few days ago my iPod all lagged up when I was using it...so I synced it with the mac and all the problems went away...so far so good right!...well a few days later it wouldn't shuffle when I shook it (it would only go back to the previous menu!),
nor did the "shuffle songs" menu item work in the main menu...
...and during play if the little 'shuffled' icon was displayed in the top right corner, then it would only play that song, and then go back to the previous menu...
...so I synced it again...and reformatted it!-still no change...and then the shuffle songs button on iTunes stopped working!!!
Can somebody please help...I have no idea what's going on!!!

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