Ipod App store frozen. How do i fix this

My Apple App store on my ipod touch is frozen.
Stuck with a pop up window saying "Download Now- The Sims FreePlay will now begin to download. Ok"
Cannot press Ok nor any other button on the screen aka categories, top 25 etc etc. What do i do?
BTW, very illiterate when it comes to ipods so step by step needed
Thanks

Try the standard fixes in order:
- Reset:
Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup
- Restore the iPod to factoryt defaults/new iPod.

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