Ipod automatically goes to shuffling

not sure if something is wrong with my Iphone, or if i'm doing something wrong.
when i open the Ipod, i can no longer view playlist / video etc, it automatically goes to like a shuffle and i can't figure out how to stop that. i'm not holding it sideways either, no matter what i do, i can't get back into playlist / artist etc.
any suggestions would be greatly appreciated.

I have the same problem with shuffling with the 2.0 software, and the manual is not helpful. The manual is for when the thing works right, not when it's broken. My iPhone iPod now just shuffles when I tap a song. It does not play at all, just shuffles. The shuffle icon is black, not blue or outlined as in the manual. Something is wrong.

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