IPod bails out after only partial update on iTunes

Heres the problem: My ipod starts updating new songs, then after ~1GB of songs ( Ihave 16GBs of songs in iTunes), it just drops out (disappears), comes back a couple minutes later, but then starts updating at some random previous point (say 300GBs). It will get to a point around 1.2-1.5GBs and then bails out againreappearing at some prior update point. It does this over, over.
This has to be my laptop issue because Im on my 2nd iPod and having this SAME exact issue!!!
Ive talked to Apple support but they cant figure this out. Heres what Ive done so far (nothing has helped)
     Ive downloaded SP2 for Windows (apple support guy recommended)
     I disallowed my computer to turn off USB to save power (also an apple recommendation)
     Ive disabled my Network Associates 7.1 Enterprise Virus Scan (apple recommend as well)
     Reinstalled itunes
     Reinstalled iPod updater
     Ive reset ipod, restored ipod and rebooted laptop.
Like I said, this is my 2nd ipod, and the same thing happened (must be some quicky setting/SW with me laptop?)
This is a terrible experience.... Please Help?

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Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
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Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
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If you want, you could also use Hiren's BootCD to make a bootable CD with many options and programs on it (I keep one, just for certain situations) that will allow you to do the same things.
http://www.hiren.info/pages/bootcd
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Hey there AftabskinHow are you?
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IPod bails out in middle of iTunes update

Heres the problem: My ipod starts updating new songs, then after ~1GB of songs ( Ihave 16GBs of songs in iTunes), it just drops out (disappears), comes back a couple minutes later, but then starts updating at some random previous point (say 300GBs). It will get to a point around 1.2-1.5GBs and then bails out againreappearing at some prior update point. It does this over, over.
This has to be my laptop issue because Im on my 2nd iPod and having this SAME exact issue!!!
Ive talked to Apple support but they cant figure this out. Heres what Ive done so far (nothing has helped)
Ive downloaded SP2 for Windows (apple support guy recommended)
I disallowed my computer to turn off USB to save power (also an apple recommendation)
Ive disabled my Network Associates 7.1 Enterprise Virus Scan (apple recommend as well)
Reinstalled itunes
Reinstalled iPod updater
Ive reset ipod, restored ipod and rebooted laptop.
Like I said, this is my 2nd ipod, and the same thing happened (must be some quicky setting/SW with me laptop?)
This is a terrible experience.... Please Help??

* Check for updated USB drivers for your laptop. Check the manufacturers webpage as well as Google.
* Try a different USB connector on the laptop.
* Try a different cable. Flaky cables can cause this sort of thing too.
* Try a USB Hub in between the laptop and the iPod. This helps sometimes when the USB power is a bit flaky. Using a powered USB hub eliminates the dependance on the laptop providing steady power.
* Switch to firewire instead of USB. Firewire PCMCIA cards are available. Get an Adaptec model.

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What is the best way to report this apparent bug to Apple?
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I have a 1st Gen 5G 30GB iPod. After the 1.2 update,
if I am listening in my car, using the BMW iPod
adapter, and shut the radio off, or turn the car off,
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Has nothing to do with that. Like the previous remark says, it's totally random. One song doesn't work so if you select another song it may play, or not, or just for a few moments. Go back to the song you originally chose and it may play, or not. Same with videos. I just bought a new dock and thought there was something wrong with that but, nope, it's the iPod. It chokes me that something that costs so much is so easily broken. I've only had it for 6 weeks and who knows how long it will take them to fix this issue.
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IPod bails out after only partial update on iTunes

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