IPod Battery Settlement Program (Apple Canada)

I have been waiting for months for Apple to post the claim form for the first-generation iPod battery rebate. <http://www.apple.com/ca/ipod/settlement/>
Does anyone know why this is taking so long?

It's back up now - that's the good news.
Now the bad news - you have to have proof of purchase in the form of a credit card reciept or original itemized reciept. I bought mine with debit in 2003 (so no credit card) and don't have the reciept anymore - got rid of it ages ago when the warranty ran out and I bought it from A&B Sound (now bankrupt) so no possibility of getting another one.
Now this would annoy me, because I registered the product when I bought it with Apple - and registered the Applecare - but what annoys me more is the clause that says if you ever used Applecare or the battery replacement program - which I did, three times, and it didn't get any better - that you're not eligible.
So - I'm S.O.L - great settlement lawyers!

Similar Messages

Apple iPod Battery Replacement Program Experiences.

Hello, as you all know apple offers the battery replacement program for 99 dollars (now sixty something dollars). For any of you that have tried it, can you please tell us all a little about how was your experience? did you get a better ipod or a worse one? a refurbished, used or new? scratched or perfect?
please leave a comment on how your experience was with Apple's battery replacement program even if it is a very small one.

I just received my refurbished iPod back yesterday. It looked like new! The engraving was on the back, just like the unit I sent in.
However, the reason I am on the forums today is that when I plugged it in to charge the new battery before synching, I received the familiar "battery with exclamation point" screen. So now I seem to have a clean, new or refurbished unit with the same old problem. Frustrating to say the least.

IPod Battery Replacement Program

Hi Everyone,
My green iPod mini is now in need of a new battery. I read over the Battery Replacement FAQ, but I'm not sure how the condition of the iPod mini I recieve will be. So I guess I have a few questions.
Has anyone participated in this program that has had success getting a good iPod back?
What do they do with my old iPod?
Do they test it when they get it to see if it needs a new battery?
What do they send with the iPod? Or is it just the iPod itself?
Thanks,
Brian

Personally, I wouldn't recommend sending it to Apple for an out of warranty battery replacement.
You can get a new battery and do it yourself for ~$20.
Go to www.ipodjuice.com.
There are other places also. Google "iPod battery".
What do they do with my old iPod?
They repair it and use it as a replacement.
Do they test it when they get it to see if it needs a new battery?
Yes.
What do they send with the iPod? Or is it just the iPod itself?
Just the iPod.
They charge $$59, plus $6.95 shipping.
If the battery is good or the iPod is bad, they will return your iPod, refund the $59 and keep the shipping.

IPod battery settlement date?

Anyone know when the case will be settled? I'd like to get an iPod nano (to use when not using my 3rd gen or my shuffle) but since I have a couple of Apple Store cards coming, I'd like to wait to use them to buy new stuff. Anyone got theirs yet? Know when they might be coming? The settlement site said there was a hearing on 8/25.

hi!
after 6 emails over a month or two, i got this from the apple settlement people...
"Thank you for contacting us about the iPod Settlement. The Court granted final approval of the settlement and entered a final judgment on August 25, 2005. On October 24, 2005, two individuals filed appeals from the Court's order granting final approval of the settlement. As a result of the appeals, Apple and the Claims Administrator could not begin the process of fulfilling claims.
On December 20, 2005, the appeals were abandoned. The Claims Administrator has begun the process of fulfilling claims and notifying claimants of any deficiencies. Class members will be mailed instructions for how to obtain their benefits under the settlement. The Claims Administrator has provided us with the following timeframe for the distribution of the settlement benefits:
February 17, 2006- The Claims Administrator will mail $25 checks to Class Members who purchased the AppleCare Protection Plan and obtained battery repair/replacement under the AppleCare Protection Plan.
Beginning of March 2006- For Class members who own a First or Second Generation iPod and who selected the $25 cash payment, the Claims Administrator will begin mailing $25 checks to those who submitted valid claims.
Middle of March 2006- For Class members who own a Third Generation iPod and who selected battery/iPod replacement, the Claims Administrator will begin mailing letters containing instructions for battery/iPod replacement to those who submitted valid claims.
Middle of March 2006- For Class members who own a First, Second or Third Generation iPod and who selected a $50 store credit, the Claims Administrator will begin mailing letters with certificate codes for the $50 store credit to those who submitted valid claims.
Around March 17, 2006- The Claims Administrator will begin sending deficiency letters to Class members who submitted an incomplete/incorrect claim.
End of March 2006- The Claims Administrator will send denial letters to those individuals who do not fit the class definition or who submitted their claims past the claims deadline.
We sincerely appreciate your patience during the claims fulfilling process. We can assure you that the Claims Administrator is working diligently to process and fulfill the approximately 125,000 claims it has received to date. To expedite the settlement distribution process, please respond to any notices of deficiency you may receive right away. You will have 60 days to make changes to your claim form to remedy any deficiencies.
Although confirmation of claims is not going out, you can call the Claims Administrator's number, printed in the Instructions, to find out whether your claim has been received. For your convenience, that information is printed below. Please let me know if you have additional questions.
To reach a specialist at the Claims Administration office, dial 1-888-385-3085 and select option 4 (FAQs) and then option 19 (followed by the pound key). Option 19 is for people who need help filling out the claims form or to verify if they have, in fact, received their claim form. If all of them are busy you can leave a message to have someone call you back.
Best regards,
Andrea "
SO good luck everyone!

Ipod battery replacement program question

Once I return my battery-heating ipod nano (first gen), what ipod will it be replaced with? Thanks, just curious.

The current model.

Apple iPod Battery Service

The Apple iPod Battery replacement program what does it cover?
Does it cover
Completely dead iPod batteries,
iPod batteries that don't hold a full charge
or something else not mentioned.

The only iPod battery replacement programme I know of is the out of warranty one where they will replace an out of warrant iPod with a battery problem with a new iPod for about AU$99 aprox and I'm pretty sure it will cover all the problems you specified earlier.
It might be a good idea to take it to an AASP rather than sending it directly to Apple as they may fix it and send you the bill if it doesn't qualify (but I'm sure it does I just don't want you to end up with a big bill because of me)
I'm sorry about my earlier post maybe i should read the articles thoroughly before i refer them :/
Power Mac G4 (Digital Audio) Mac OS X (10.4.7) 1 GB Ram, Firewire/USB PCI card, Extra 2x 60GB HD

Can Apple Canada unlock my Rogers Iphone after contract expired?

I have an Iphone 4 that was updated to IOS 5.0.1 and baseband 4.11.08. I understand that Apple Canada sells unlock Iphone 4. I signed a contract with Rogers for 3 years and now its expired. Currently I am located in Japan. I want to know is what can I do with an Iphone that cost around 749 Canadian? I have a Japanese micro sim card that I would like to insert into my Iphone 4 from Canada. As we all know an Iphone is not cheap and I had spent quite a lot for this phone already so I don't want to keep it as an Ipod Touch.
Can Apple Canada unlock my phone if I provide the IMEI? I really hope that I can use this phone....or else its a waste of my money to buy another Iphone in Japan...no point to keep a $749 Ipod Touch...unless this is Apple's practice to ask consumer sign contracts and after contract expires just keep it as paper weights.
Please help with this issue, cost of living in Japan is not cheap and I would like to save money by having faith in Apple's support to help me unlock my Canadian phone. Thank you

Hi Stedman1 thanks for your quick reply, I have asked Rogers and they said at the moment they cannot unlock it for me. I am asking Apple because Apple Canada sells the phone factory unlocked, I was wondering if its possible to have my phone factory unlocked.
My Iphone is IOS 5.0.1 Baseband 4.11.08 I have heard that it cannot be unlock by anyone but maybe only Apple can do it by IMEI. I don't know what I can do...no one else to turn to and its an expensive ipod touch sitting in my Japan home

Mini ipod battery issue

I have an old generation mini ipod. Despite the battery being charged full it cuts out and flashes up NO BATTERY POWER REMAINS. PLEASE CONNECT IPOD TO POWER. The battery icon flashes up with exclamation mark then completely shuts down. After leaving a few minutes eventually starts up but battery is empty. After leaving a further few minutes it eventually acknowleges a full battery and starts to work but then will shut down and repeat process.i then have to recharge via plug to get to work again. I realise I have a very old model ipod but can this be fixed without requiring a new battery? Is this a common problem. Any help would be greatly appreciated. I have tried restarting but has not worked.
Version 1.4.1
Model M9436B
Format Windows
s/n 2Z******QKL
Capacity 3.7GB
<Edited By Host>

Hello Paul
The batteries that are in iPods do not last forever, they typically last about 400 times of being charged up and depleted. Check out the articles below for more information about your batteries. The second article will give more insight and answer to questions that you might have.
iPod Battery
http://www.apple.com/batteries/ipods.html
iPod battery frequently asked questions
http://support.apple.com/kb/ta26689
Regards,
-Norm G.

Warranty/ battery replacement program settlement

I sent in a form last year for the battery replacement program for my ipod and have received no word back. Has anyone else ran into this?

Why don't you call the class action administrator. The phone number is listed in the papers you were given.

Hi, I have a problem on the ipod with this file "metadata_never_index". My PC doesn't recognise it. I need the program Apple Spotlight but I can't download it as well. Why? Any solution?

Hi, I have a problem on the ipod with this file "metadata_never_index". My PC doesn't recognise it. I need the program Apple Spotlight but I can't download it as well. Why? Any solution?

I am not doing it in ITunes, but i did down load the song from ITunes. I loaded the song on to my Nano, but in my menu selections it doesn't show the song or the artist in any search format. However, when i plug in my nano to my PC I see the Nano library on my PC drive listings and that song and artist are there. I can click on the song and it will play in Windows media on my work PC. I did notice that the format for most all the songs in my library on my Nano are MPEG - 4 audio Files.
Thanks for your help, Mel

My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012. Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

My iphone 5 is eligible for battery replacement program but I have bought it from a mobile operator in Thailand (my place) since Dec 2012.
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?

bsaelao wrote:
My iphone 5 is eligible for battery replacement program
How do you know?
Please advice whether I have to contact my operator or Apple Authorized Service Center. And any cost or free?
Follow the instructions here -> https://ssl.apple.com/support/iphone5-battery/
(which is where you should have found out your iPhone is eligible)

Apple Sad iPod Battery + ! for .5 Seconds...

Yep.
My mini iPod died. I just get an Apple >> Sad iPod >> Battery + <!> for about half a second, then it repeats.
I've tried to reset it about 24x, and even tried to get the disk boot to come up - which it did twice, but only for about 20-30 seconds, then it was back to the Apple.
Any ideas?
Thanks!
Edit: Oh, and when I plug it into the wall this just repeats, and if I plug it into the computer via USB it just sits on 1/4 of the "charging" icon and doesn't move at all!

Repaired in an Apple Store.

Apple Screen Than Sad Ipod than Ipod battery low please wait than cuts off

my ipod when i start it up shows a sad ipod and i tried to reset it. and that didnt work my computer has Service Pack 1 so i cant get Itunes Yet... so i use Mediamonkey and after the Sad icon screen it says "ipod battery low please wait" and it cuts off and i had it on my Wall charger all night and it kept flickering off and on doing the same thing. i was listening to a song on it and it froze and i put it down and accidently touched the Volume button and it froze and it cut off and now the apple screen comes on and than a sadface than the message Can someone please help me i just got it....

See these troubleshooting articles.
My iPod is sad.
iPod displays a "sad iPod" icon.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon or the folder and ! icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod/folder and ! icon.
You can arrange online service here.
Service request.

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

I have recently entered my iPhone 5 into the battery replacement program, does apple replace it with a brand new iPhone if it is not damaged?

No. I said it would be a refurbished one.
Try looking up refurbished.

Bit worried that Apple has forgotten me! (iPod nano replacement program)

I had my ipod nano recieved by Apple on: 19 November 2011. Still on step 1 though, which worries me slightly...anyone had similar waiting lengths?

yes, unfortunately a lot of people have your same problem. you just have to be patient!

IPod Battery Settlement Program (Apple Canada)

Similar Messages

Maybe you are looking for