IPod blank screen-please can someone help ????

hi
i've had my 5th G iPod video for just over 2 years now. No serious problems until today- i now have the so called screen of death. In my case what happens is it a white screen with a grey line down it. The iPod was dropped, but it has been a few times in the past with no problems. i have tried several ways to restore everything, even going so far as to restore the iPod to its factory settings. Having tried to reset it a few times when connected to my computer it is now not detected by iTunes.
Please can someone help me
thank you

update it is now detected by iTunes, but main problem still not solved

Similar Messages

  • My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

    my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

    Try the remaining items in the white-screen topic of.
    iPod touch: Hardware troubleshooting
    If not successful. let the battery fully drain and then charfe for an hour and try again.
    Frequently a white scree nis due to a hardware problem.

  • My ipod touch 5 turn its self off and wont come back on please can someone help

    my ipod touch turned its self off Last night had half of battery left and I cant turn it back on please can someone help cant live with out it

    Have you tried to reset it? Hold down the sleep and home keys for about 20 seconds. If you see the silver apple, let go and let it reboot and see if it comes back

  • My MacBook desktop wallpaper has dissapeared and now its just a blue screen? and my toolbar at the bottom of the screen has dissapeared as well. Please can someone help !!?

    my MacBook desktop wallpaper has dissapeared and now its just a blue screen? and my toolbar at the bottom of the screen has dissapeared as well. Please can someone help !!?

    Try restarting your Mac.
    If that doesn't help, open a Finder window. Select your Home folder (it has a small house icon) in the Sidebar on the left.
    Now open the Library folder then the Prefernces folder.
    Move the com.apple.desktop.plist file to the Trash. Restart your Mac one more time.

  • Please can someone help me! got new ipod but need to copy my itunes onto it

    ipod mini broke, apple sent me a new one with a new seril number! i need to copy all of my itunes onto it without clearing the itunes when i pulg it in! please can someone help me! i realy need help! thanks alot xxxxxxxxxxxxx

    i've updated the new itunes and i have downloaded the ipod updater but when i plug my ipod in it says you need to download ipod updater or use disk.
    when i try to run the ipod updater it comes up saying "ipod updater 2004-04-28 can not install fimware on connected ipod. the ipods hardwear and the updater fimware are not compatible"
    does anyone have any ideas on what i should do? i have saved my music files on the computer so should i just use my itunes disk and start again? please xxxxxxxxxxxxxx

  • Please can someone help me? Have iphone 4 and just returned home from abroad where the phone worked fine. Now it wont receive wifi. It picks up signal and shows on phone but cant connect to internet. Computers and ipod all working ok

    Hi, please can someone help me?
    Have just returned home from abroad where my iphone 4 worked perfectly.
    Now at home it wont receive wifi. It picks up the signal which shows in phones display but cant connect to the internet. Computers and ipod all working fine so I assume it must be a problem with the phone.
    Have checked that wifi is turned on and tried resetting phone to no avail

    Hello melissa82686,
    From your description, it sounds like you may have been using the SMS feature of Continuity in iOS 8. If this is the case and it has somehow become misconfigured after a recent change, you may find the information and steps outlined in the following articles helpful:
    SMS
    With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a  conversation by clicking a phone number in Safari, Contacts, or Calendar.
    To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
    Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
    Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
    On your iPhone:
    Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
    Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
    Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
    Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
    Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
    Sincerely,
    - Brenden

  • Please can someone help me to access remote desktop connection

    Please can someone help me to access remote desktop connection on my macbook pro 13inch. I do have office 2011 installed.

    Hi Tartan Pearl,
    Welcome to the Apple Support Communities!
    It sounds like you may need help with a forgotten passcode on your iPad. If this is the case, please refer to the attached article for information on how to troubleshoot this situation. 
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Have a great day,
    Joe 

  • Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

    Please can someone help, I have a question in my coursework that I don't know the answer to! Explain how PostScript fits into the design process?

    The simple answer is that today PostScript really doesn't fit at all into the Graphic Design process, at least in terms of what the graphic designer needs to know.
    Historically, though, the PostScript imaging model, first introduced circa 1984 provided the basis for the initial publishing software including PageMaker, Illustrator, QuarkXPress, and even Ventura Publisher. This imaging model included support for continuously scalable text, vector, and raster imagery as well as the concepts of a current transformation matrix that allowed arbitrary scaling, rotation, etc. and multiple color spaces (grayscale, RGB, CMYK, spot, device independent, and color-managed).
    The PostScript imaging model was effectively replaced by the PDF imaging model, a significant superset of the PostScript imaging model, by the time Illustrator 9 and InDesign 2 were released in terms of support of ICC color management, transparency, etc.
    The fact is that a good graphic designed doesn't need to know anything about PostScript or PDF per sé, but rather about the basics of color (such as issues associated with color gamut and what how that affects display and printing), use of text versus vector versus raster images and why one should keep content at the highest level of abstraction all the way to the rendering (or screen) or RIP process for printing. Some knowledge of typography also helps.
              - Dov

  • I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck and will post the output. Please can someone help me with what it all means.Thanks in advance

    I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
    Thanks in advance.
    EtreCheck version: 1.9.15 (52)
    Report generated 19 September 2014 08:07:14 GMT+8
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
      [loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
      [loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.sophos.autoupdate.plist Support
      [running] com.sophos.configuration.plist Support
      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [running] com.sophos.uiserver.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.amazon.music.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
    User Login Items: ?
      iTunesHelper
      TomTomHOMERunner
      AdobeResourceSynchronizer
      Dropbox
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      EPPEX Plugin: Version: 10.0 Support
      Default Browser: Version: 537 - SDK 10.9
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ?
      Ultimate
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Perian  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ?
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
      Destinations:
      Data [Network] (Last used)
      Total size: 2 TB
      Total number of backups: 99
      Oldest backup: 2012-04-20 17:05:32 +0000
      Last backup: 2014-09-18 23:49:25 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          6% InterCheck
          5% iCalExternalSync
          3% WindowServer
          2% CalendarAgent
          2% SystemUIServer
    Top Processes by Memory: ?
      152 MB SophosScanD
      147 MB InterCheck
      106 MB SophosAntiVirus
      66 MB Dropbox
      57 MB com.apple.iTunesLibraryService
    Virtual Memory Information: ?
      161 MB Free RAM
      1.55 GB Active RAM
      1.41 GB Inactive RAM
      902 MB Wired RAM
      611 MB Page-ins
      0 B Page-outs

    Uninstall Trusteer software
    http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
    Remove Sophos
    https://discussions.apple.com/message/21069437#21069437

  • My itunes wont work and wont let my uninstall and then reinstall the newer version as its asking me too! i keep getting an error message!...please can someone help?

    please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!

    I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
    I am running Yosemitie on a  iMac.
    Paul

  • I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1. Ive tried all options so please can someone help?

    I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?

    That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
    iTunes was not installed correctly. Please reinstall iTunes
    Error 7 (Windows error 126)
    Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
    Can somebody provide me a solution please....

  • HT1438 i keep getting SIM locked message on my iphone 4s and I need to unlock it please please can someone help me? The voice activation is on and when I type in what I think is the code It wont even put in the numbers

    I am trying to unlock my SIM from my iphone 4s, as I am getting a mesage SIM locked. How do I unlock this?Also I am typing in what I think my code is and it is not working. The voice activation wil not allow me to type in the numbers for some reason. I have turned it off and on about 7 times now. please please please can someone help me?

    If you bought the iphone in the US and it is locked to a specific carrier, then you can't use a different sim (from another carrier).  Is this your situation?
    Otherwise I'm not sure what you mean by "trying to unlock my SIM".  In which country did you buy the iphone?  Who's your carrier?

  • HT1926 Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced

    Trying to re-install iTunes and the message "Apple mobile device failed to start. Verify that you have sufficient privileges to start system services." But I don't know what to do? Please can someone help, I'm not the most technologically advanced person.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I try and update the software it extracts error 3194

    unable to update to ios 5 on windows 7. please can someone help me i have tried everything? i deleted itunes and downloaded the new version when i plug my iphone 4 in it does a back and then I then everything runs normal and it extracts and then i get an error code at the end 3197. had the iphone for two months and its new.
    Please can somene help me, i am currently on version 4.3.3 (8J2)
    Modem Firmware 04.10.01

    followed someones instructions and it has worked ios 5 is now working on my iphone 4

  • I'm unable to send mail please can someone help me fix it

    I have suddenly started to get an error message when sending some of my mail it is telling me to go to my "Temporary Directory Settings" as it's unable to send through C:\Users\Tina\AppData\Local\Temp\nsmail.tmp
    I have tried unticking my email attachments in my anti virus as I was told to do the last time I had a problem, but to no avail. Please can someone help me fix this and preferably in step by step form ?

    I suggest you contact McAfee for instructions. I don't use their product and a year after it started making life hard for Thunderbird users i am sure they can offer constructive workarounds.

Maybe you are looking for

  • CS5 InDesign crashing when opening files

    I have an issue with opening files in CS5. I wok in a school and we produce a quarterly magazine which is designed with Adobe InDesign. When trying to produce the current edition of the magazine we found that some of the files could not be opened as

  • Spreadsheet plugin vs specific type of Oracle server

    Hi, I'm a client level user. My Knowledge is very low. But the amounts of data to use for reports get bigger and bigger. I could suggest my manager the use of this plug-in. But I should know, before, if the server type is important, or if any else (O

  • Epson WorkForce Printer for Design Studio?

    I need a recommendation on a reliable, cost effective color printer for my design studio. Color accuracy is very important, as I intend to use it for proofing purposes, and Mac OS X compatability is a must. I currently own a Brother MFC-9840CDW, whic

  • Mini over 1 year old, click wheel playing up won't swicth off

    Hi guys, I have this ipod for over a year and never once have any problem. Yesterday i couldn't switch my ipod off,the click wheel won't respond. Everything else are fine,though few times couldn't go to playlist.I reset it few times still won't work.

  • Error: Sidecar File has Conflict

    Hi I've just tried to work on a collection of files, previously edited in Lightroom, and found they are marked with a '!', which, when hovered over indicates that 'Sidecar File has Conflict' Does anyone know what this means? Thanks