IPOD, BLUE SCREEN, NOT RESTORING.

My ipod shut off during a system update. When i turned it back on it displayed a grey screen with a blackish line and then it turned to a blue screen. I tried restoring it with itunes and its still displaying a blue screen. what do i do??

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

    Likely this:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • 160G iPod classic Will NOT restore

    160G iPod classic Will NOT restore
    Timeline:
    1. iPod freezes
    2. restart
    3. everything gone from device_ creating appearance of factory settings having been restored.
    4. plug into computer.
    5. computer says it cannot recognize iPod because formatless
    6. computer says initialize iPod
    7. I initialize iPod
    8. iTunes says iPod corrupt and to try disconnecting & reconnecting from computer. iTunes also says that if that doesn't work, to restore the iPod.
    9. disconnect, reconnect, FAIL.
    10. restored iPod. Followed all computer prompts for admin codes &c.
    11. computer says iPod is restored & rebooting_ iPod screen begins to alternate between the screen that says "Connected: Eject before disconnecting" with the connection plug icon for about a minute_ and the "Syncronizing: Do not disconnect" screen with the spinning dual arrow icon for about 10 seconds.
    12. Leave iPod alone for an hour.
    13. come back to surmise that iPod is stalled somewhere in the finishing of the restore process.
    14. Try repairing/restoring iPod through disc utility.
    15. Same shenanigans that followed the restore through iTunes.
    16. Try restore through iTunes Again.
    17. Shenanigans begin again & go on for several minutes until iTunes magically goes to the screen that asks you if you want to automatically sync all muisc &c. I tell it no.
    18. begin to try loading things I want into the iPod.
    19. Everything freezes again after 2 songs.
    20. Force quit iTunes when it won't respond.
    21. try to reboot iTunes & can't.
    22. Eject iPod
    23. iPod ejects, but restarts itself & asks me to choose a language . . . I dread that I am back to square one.
    24. Miraculously, with iPod disconnected, iTunes boots up again.
    25. Heave a great sigh, reconnect iPod to see what happens & continue accumulating frustration like a windowsill accumulates dead bugs.
    26. iTunes issues ultimatum: "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod. "
    27. Scream in my head. Mash face into keyboard. Type timeline item 26 and so on . . . Mentally prepare to start over.

    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes and click “Restore”

  • I have a disabled ipod that will not restore with iOS7

    I have a disabled ipod that will not restore with iOS7

    What exactly happens when you try to restore via iTunes?
    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT201263 My ipod touch does not restore properly and comes up with an unknown error (9). What do I do?

    My ipod touch does not restore properly and comes up with an unknown error (9). What do I do? I have tried restoring it a few times and it keeps coming up with this error. Yet on Itune on my computer, it tells me that the ipod software is up to date. ipod screen is just showing the itune logo and a usb connector.

    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
    http://support.apple.com/kb/TS3694#error9

  • IPod touch 2G not restoring after paid 3.1 update

    Hi I'm new here, this is my problem.
    I have an iPod touch 8GB 2G, purchased in August last year, anyway, I decided to treat myself last Saturday and update it, thing is, when it updated it froze then put itself in restore mode, thinking this was just part of the process of updating I clicked restore, it then decided not to update and iTunes gave me a bout of errors such as the most common (13,14,1604) and the uncommon (20) after feeling extremely guilty for even bothering with the update in the first place, I did everything possible to make it work such as;
    removing iTunes
    Re-installing all apple software incl iTunes.
    After managing to calm myself down my friend offered me his 2G 16GB as he was given two iPod's in September by his divorced parent's.
    So I plugged this one into iTunes ready to sync it, when suddenly; it decided (against my will) as I'd already purchased the update, to update this one to a 3.0, the exact same process occurred and I now have a brand new iPod that will not restore itself.
    May I say I have tried EVERYTHING, un-installing, re-installing, deleting the software updates, re-booting, different computers, I have even tried a jailbreak with no success.
    As I live in Scotland and both iPod's were purchased in Argos, I cannot get support from anywhere, any suggestions or help, PLEASE, I am at the end of my tether and I don't want a brand new iPod touch to go to waste.
    Can I also mention, I have tried restoring it from various iTunes series, (7.0,8.0 and 9.0) and it is not restoring in any of them.
    I have tried jailbreakers; Ra1n and QuickFreedom.
    I think this may be to do with the 3.1 software from Apple, therefore, after reading various similar posts, I am not alone.
    This has had me in tears as my original 8GB iPod touch was a gift from my recently deceased grandfather and the fact it has broken has had me in tears.
    Anyway, help is well appreciated
    Message was edited by: AshleyColeman
    Message was edited by: AshleyColeman

    I had the same problem once and right now I'm typing this reply on the iPod that had the error, so it's a semi-easy fix. This isn't the way I did it but as soon as I remeber I'll post that as well.
    Ok, first check to see if your iPod is connected to your computer via a USB hub. If so then unplug it and plug directly into a USB port on your computer.
    If that doesn't work try updating the USB driver like this:
    1. Plug your iPod into the computer (no USB hub).
    2. Quit iTunes if it is open.
    3. Click on the start menu.
    4. Click control panel.
    5. In the control pane,l click on administrative tools. If you don't see this option look at the left column and click switch to classic view. You should then be able to click administrative tools.
    6. Double click the computer management option.
    7. In the left column you see the device manager option under the system tools folder.
    8. In the right column, click the plus sign next to universal bus controllers to expand this option.
    9. In the dropdown list look for anything related to iPod or Apple. You might see something like "iPod" or "Apple Mobile Device." You may also see a yellow colored exclamation point symbol, which means you need to update the driver.
    10. RIGHT CLICK the "iPod" or "Apple Mobile Device" and choose update driver from the menu.
    11. A hardware update wizard will pop up. Choose "Yes, this time only," then click next.
    12. Select insall the software automatically and click next.
    If that doesn't work let me know. This is a fix I found on the Internet. Some people still had trouble afterwards and others didn't.

  • Iphone &ipod blue screen error

    does anyone know how to fix a iphone and ipod blue screen error.
    i just installed itunes 8, the other day, and was able to sync both devices, then the other day i went to charge both my phone and ipod, and when i connect both devices to my docking station, my computer gave me the blue screen error and shut down.
    outside of doing itunes 8, i havent changed anything in my system.

    http://support.apple.com/kb/TS2280

  • My ipod touch will not restore backup files, it gets to 4 mins then say error occurred (-1),I have restarted my pc but no joy.

    My ipod touch will not restore backup files, it gets to 4 mins then say error occurred (-1),I have restarted my pc but no joy.

    I would next try restoring from backup.

  • Ipod touch screen not working even after resetting to factory specs

    ipod touch screen not working even after resetting to factory spec.  lock symbol appears at top

    That indicates you have a hardware problem. An appointment at the Genius Bar of an Apple store is in order.

  • My 4g ipod touch will not restore, what do i do?

    my 4g ipod touch will not restore, i do what it tells me to do but it still won't restore, what can i do?

    Try posting in the ipod touch forum.

  • My IPOD touch will not restore.  It says "IPOD device cannot be found".

    My IPOD Touch will not restore.  It says, "IPOD device cannot be found".

    - Try resetting the iPod;
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery mode and then retore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Then try placing the iPod in DFU mode and then restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE, RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

    RESET OUT THE IPHONE IS A BLUE SCREEN, NOT REBOOT NOW OUT FLASHING BLUE SCREEN I CAN NOT USE

    I have not researched further in solving this issue for a couple of months.  Still using my iPhone 6+ 128GB with around 64GB free space, not dare to load more stuff at the risk of reboot loop.  I am still at iOS 8.1.  Anyone know would 8.1.3 solve the issue?  Thanks a lot.

  • Ipod touch will not restore, only gives the apple logo...i have tried every trouble shot i can.. and keep getting the sme results.

    ipod touch will not restore, only gives the apple logo....i have tried every trouble shot... and keep getting the same results.

    Maybe here:
    http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
    Is the iPod jailbroken?

  • IPod Touch hangs with blue screen and restore mode also fails

    My daughter's iTouch 3G crashed last night while she was playing a game came up with a blue/green screen and couldn't turn off. Tried reboot which brought it back to Apple Logo where it stayed for about 10mins. Then tried restore. Managed to get as far as connecting it to iMac and going through restore process to "restoring iPod software" until that hangs too - with "iPod couldn't be restored Unknown Error 1603". Tried again with Error 9.
    Have followed troubleshooter - have latest itunes, USB settings, firewall etc. Works fine with my iPhone.
    Any ideas or is the iTouch screwed?

    Common, no one has any ideas?  Well, don't know if this will help, but here's some new data to process.  I noticed that when I was trying to load the firmware with Redsnow w/o installing any options to include Cydia I got errors displayed on the Ipod such as WMR NAND format invalid; NANDLegacyFTL failed.  Someone has got to know something.  I would appreciate any ideas or thoughts from anyone with any idea.  Thanks

  • IPod Touch Screen not Working after using Assistive Touch

    Hey everyone!
    Yesterday my iPod Touch 4th gen touch screen froze (not the screen itself - it still wakes from sleep & responds to notifications and charging etc.), after myself accidentally taping 'Voice Control' on Assistive Touch.
    I was wondering, since it's out of warranty (it's a couple of years old), I can't send it back. I'm currently backing up & restoring it.
    Can anyone tell me if it's the software or hardware? It's going to take at least a good day or so to backup & restore, due to storage is full, and it's 32GB capacity, so it'd be good to know in advance.
    And if anyone has got any other suggestions to fix it, please let me know! It'll be much appreciated.
    Thanks heaps!
    PS. Please don't tell me to repair it...it'll cost just as much to fix my whole iPod, buttons & screen than it is to buy a brand new one!!

    There is really no what to know if hardware or software problem without trying to restoring the iPod. First from backup and then to factory settings/new iPod. If still problem then it is a hardware problem.

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