IPOD Broke! No idea what to do!
First my ipod screen cut off, but the songs still worked, then the songs stopped. So I thought it was out of battery, but when I plugged it in nothing happened. Its not being recognized when I plugged it in to the usb cable, and when I tried to put it in disk mode it shows the apple but then when I tried the select/play pause step it didn't go to disk mode, it just kept on showing the apple, frowning ipod, and the file with an exclamation point. All those in order. It does the same thing when I unplug it from the usb cable. Also when I plug it back in the battery shows that its charging but it doesn't make a moving charge it just shows one bar. I have only had this for a week and before this a friend had an ipod a while ago and I can't delete his software off my harddrive. Please any advice would help.
That sad iPod icon is not good news, and since you've been through all the troubleshooting steps without success, it needs service.
However, since you only had it a week, it might be best to return it to he place of purchase and get them to exchange it.
What software are you trying to delete from your computer?
Similar Messages
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See above
It sounds like you need the driver for your Ipad to be installed. If you're using a hub or extender, stop and plug it directly into the box. Try a different USB port. If you haven't already, update your iTunes to the latest version.
Worst case, uninstall and reinstall iTunes -
I have received window error message "iTunes has stopped working" everytime I plug my classic ipod to the laptop which running window 7. iTunes was working fine with the same ipod, but starts to receive the error msg. after the second plug to update the music files this morning. All the music files were removed from the ipod. Any idea what might cause the problem and how to get it fixed? thanks!
Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
Retract:15
Reallocs: 0
Pending Sectors:0
Poweron Hours:556
Start/Stop:5071
Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not -
An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?
For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions. -
i just updated my ipod 4g to ios 5.1 and i cant download apps a message pops up saying to type in password for caldav something something the thing is that i have no idea what my password is i never made an account for that so please help
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
My ipod touch has stopped playing through my Sony docking station, It only plays through the i pod. It's not the docking station as my daughter's ipod works fine on it. It can synch when connected to computer. Any ideas what is wrong?
Have discovered that I had not in fact updated the ios!!
Went through the process last night and my ipod now works fine on my docking station.
Thank you very much for your advice. -
I just got an ipod 4th gen from my friend and he said he hasnt used it in awhile and doesnt know the password. So i tried to restore it but i keep getting an error 3194 message and i have no idea what to do. Please Help me!
Hi hachlerb21,
Welcome to the Support Communities!
The article below may be able to help you with this.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
I hope this information helps ....
Have a great day!
- Judy -
I have three ipods, none of which are being recognized by my itunes. I have reset each ipod, with no results. I wonder if the problem isn't with the USB ports. The mouse works fine in each port; nothing happens when I plug in the ipods. I have tried two different USB cables. I have no other USB devices with which to test. I have made sure I have the most recent updates and rebooted the computer. Any idea what is going on?
Did you already have a look at this article?
iOS: Device recognized in iTunes for Mac OS X -
So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
In itunes, my ipod shows six gigabytes of "other" and i have no idea what that space is used for.
In itunes, my ipod shows six gigabytes of "other" and i have no idea what that space is used for.
Other usually contains app data and other miscellanious items. However 6GB is awfully big so it's likely been corrupted. I would restore.
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i have ipod 4th gen, just updated ios 6, after all... i lost all of my photos, and i don't have any idea what to do to get my photos back, i have thousands photos at my ipod, pleeeaasseee... help me....
I updated to ios 6 on my iPod touch earlier and had the same issue. I think iCloud has been backing mine up though. I freaked out because all 500 of my photos were gone and my stupid self didnt do a back up... But then they all reappeared :..) Maybe i just got lucky? Good luck though..
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this morning i tried to restore my ipod and it said:"the ipod "ipod cannot be restored at this time because the ipod software update server could not be contacted or is temporarily unavalible." i have no idea what to do and i need help.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I am using windows 7 starter,just downloaded itunes 10.5.2,while install getting prompt,cannot read ipodservice.exe,and after install itunes is not reading iphone or ipod while plugging in through usb cable. Any ideas ,whats going wrong?
problem solved.
I phone 4s screen froozen -
I broke my ipod 5 generation ipod and had some pretty important notes on there and it will not start again. I also have an ipod 4th generation and I was wondering if you could use icloud or something to restore my notes on to this ipod. Any ideas?
If you had been syncing notes on your iPod with iCloud before this happened, go to icloud.com and confirm that your notes are still there. If they are, you could either email them to yourself one at a time from icloud.com or you could sign into your icloud account on your other iPad in Settings>iCloud and turn Notes to On to sync them to your other iPod.
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I was charging my iPod and after charging for about 30 minutes I unplugged it. But now all it says is OK to disconnect. I have no idea what to do.
This is the ipod touch forum.
Try posting in the ipod nano forum.
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