Ipod can't mount error, and cannot restore it even in hard disk mode

OK, so i've had my 5G ipod about a week now, no joke, got it on my brithday on the 24th of April. the first thing i did was update it's firmware and yes i have the newest itunes and quicktime installed on my pc.
i've got to say i've had a lot of freezes during video playback and had to restart it a few times, it happened once again today, and upon restarting i got the go to http://www.apple.com/support/ipod along with the folder image. since then i've never been able to start it up properly, and i can get it into disk mode or connect it to the computer and its recognised on the USB, but i noticed the images on the ipod are the black and white ones, and it's not in colour.
i triedto restore it, but no luck, it says 'ipod can't mount'. i put it in disk mode and then tried to open it through my computer and it says it's not formatted, so i try but it doesnt let me and says theres nothing connected.. i check the disk management in windows xp, and it shows up as "unreadable" and not in the partitioned and formatted disks list. i have absolutly no idea why this has hapened, and i've tried everything i can think of to fix this.
i will most likely take it back to the store and get a replacement within a week, but i'm just wondering if anybody has any experience with this problem or something similar? i've read about somebody popping it open and disconnecting the battery, but since i'm only a week into it, i'm not gonna bother with this in case it could void the warranty..
so yeah, unless anybody has any ideas i'll take it in as soon as possible..
any suggestions appreciated thanks
P4 1.4Ghz Windows XP Pro

i took it in, and they said they will replace it on the spot if i bring it back in the box.. so that's what im doing today.

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