IPod can't sync. File can't be found.

I get the following error after my iPod syncs for awhile... The iPod cannot be synched. The required file could not be found... It happens after it has synched a handful of TV shows. I try to restore it then I get this error...The iPod could not be restored. An unknown error occured (1418)... Well here's the twist. I have moved my iTunes library to an external drive. It worked the first time. Then later, I had issues. Thinking it might be the USB hub I was using, I bought 2.0 hub that is powered. Any thoughts. Thx!

Same thing here. I'm in Baghdad working. I have an 8Gb Nano and an 80Gb iPod, both of which synch just fine to my iTunes library. I just got a new 160Gb iPod Classic. It registered to the Apple warranty system fine, then looked like it was synching the music, videos and podcasts. After 15 minutes of chugging away, it produced an error message saying "The iPod cannot be synched. The required folder cannot be found." I have no idea what it's talking about. The 80Gb and 8Gb still synch up just fine. What on earth is the "required folder" the 160Gb is looking for???

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HT1481 hi when going to sync my ipod shuffle it says ipod can not be found any help to fix would be great

hi i cany sync my ipod shuffle it keeps saying ipod can not be found and wont restore any help would be great

Any ideas of what might have changed since the last time it was able to successfully connect? Did you recently install any new software or USB peripherals/drivers that could be causing some sort of conflict?
What have you tried so far in terms of troubleshooting?
Does the Shuffle still charge while you have it plugged in?
B-rock

Windows XP, iTunes 11: iPod cannot be synced because it cannot be found.

I recently had to restore my iPod Video (circa 2007) after dropping it. Now it will not sync, and I get the error message "The iPod cannot be synced because it cannot be found." Sometimes it says "the required file cannot be found" instead. This has never happened before.
I would rather not reinstall since I have over 9000 songs all star-rated by hand.
I am using iTunes 11 and Windows XP. Can anyone help?
Thanks.

Reboot the copmuter,
- Reset the iPod. Nothing will be lost
- Try anohter USB cable.

The ipod cannot be synced because it cannot be found

All - I just tried downloading the new iOS 6 from iTunes to my 4th-Gen iPod Touch, which currently has iOS 4.3. After about 2/3 of the (very long) time downloading, I kept getting 'the ipod '(my name)' cannot be synced because it cannot be found'. I can't even find this error message on the 'net. I've found people talking about a similar message about a file cannot be found, but not that the iPod can't be found. And of course it's a software glitch, because after that download finished - but didn't successfully update the iPod Touch - it synced anyway (books, music, etc.) - so whaddya mean the iPod can't be found? :^)
Oh, and I should add - in some other error instances, I found people saying to 'restart' the iPod - do you just mean turn it off and back on??

Hello, I have the same problem, i have the most up to date firmware - just released, however, since the iOS6 update my ipod has a had a number of problems, including if I try to update over Wi fi it shows the iPod as available but I get 'ipod touch could not be found on the network'. I have tried resetting, I've reverted to factorsettings etc... no fix though.
I can sync by cable - but that also has intermittent issues.
In fact when I updated to iOS 6.1 by cable it fell over again and I had to do a full restore on my Ipod. I have only had this issue since upgrading to iOS 6.
Any one have any ideas?

Ipod cannot be synced because it cannot be found

When I connect my ipod, it tries to sync and then it gives me a message "ipod cannot be synced because it cannot be found". I've checked the cables, connectivity, etc. and have reset everything - restarted computer, ipod, etc. but it still gives me the same error message. Can someone help?

What have you tried in terms of troubleshooting so far? Has the iPod ever been able to successfully sync with this PC and iTunes before or is this the first time you are connecting it?
I would first make sure you are plugging the iPod into a high powered USB 2.0 port directly on your PC and NOT through a HUB. If possible, use a different USB sync cable to rule out a damaged/faulty cable as well.
Is the Enable Disk Use option ticked from under the iPod's Summary tab in iTunes?
B-rock

6th Gen/osx10.7/iTunes 11.0 'The ipod cannot be synced because it cannot be found.'

Hi,
I sure do hope someone has some great ideas here - because I'm stumped. I'm trying to sync up my husband's ipod. Gee whiz - who knew it would be so difficult.
Products:
I have a 6th Gen. ipod, syncing to a Macbook Pro using OS X 10.7 on iTunes 11.0.1. I have been successfully syncing this ipod for a few years now with no trouble - mostly music & photos.
I updated iTunes to the latest version 11.0.1 and synced the ipod. (It should be noted that I had such a screwed up library from iTunes that I deleted the entire library and reloaded it and regenerate playlists, etc.. I was able to sync up about 1,100 songs to the ipod with no problems and only used up about 6GB of space out of a total of 16GB.)
Issue:
The trouble began when I tried to upload additional music and I received the following error... 'the ipod cannot be synced because it cannot be found'. Which is weird since my Mac & iTunes both 'saw' the device and I was able to view uploaded content 'on this ipod' in iTunes. It doesn't matter how much data, or what kind of data I'm trying to sync - I get the same error message.
The device reads, ''Connected - Eject before disconnecting'. So I tried to eject the from iTunes, which shows it's disconnected there - but the icon remains on my desktop and still shows it's connected on the device. Then I tried ejecting from my desktop - no change. The only way to remove the device is to completely MANUALLY shut down my laptop (it hangs when I try to relaunch Finder, restart or shut down within OS).
Troubleshooting Conducted:
I have restarted and reset the device - problem persists. Device is fully charged. Has the latest OS. USB ports are operating without issue with other peripherals (external HDDs/speakers). This does not appear to be a hardware issue (laptop and device) since both appear to be functioning properly (the device with existing content and the laptop with everything else.)
I've searched through Apple's support pages as well as community discussions and was unable to really find anything similar - please forgive me if I've overlooked something. I'm happy to go to existing solutions.
Also of note - both my son's and my iPhones have synced with this version of iTunes remotely without any problems.
Hope I've given enough info. I hope even more that someone may have a solution for me.
Thank you for your time.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

Itunes won't sync to my brand new ipod classic. It says "The Ipod cannot be synced because it cannot be found.

I have been onto Apple by phone, and into the Apple store where both of them recomended that it gets replaced. I did, got a brand new ipod classic, and i still have the same problem.
I have attempted to restore, but it won't let me for the same reason.
On a couple of occations it starts to sync!! however it goes through practicly the whole syncing process (12,000 songs, heaps of videos) and then just freezes up! The little rainbow orb spins forever until i have to force quit.
I have had my old ipod and my partners ipod regestered and used on the one itunes with no complications whatsoever, our old ipods sync perfectly with no problems at all.
very frustrated.
Is it my Ipod Box?
Or is it Itunes?
or does it not like me having more than two ipods registered?
with the last new ipod which was replaced and the current new ipod that's a total of 4 ipods regestered on the one itunes
My partner has a Dell Laptop with Microsoft. I downloaded Itunes on there, ripped one cd, formatted the current new ipod, and it synced the one cd i ripped with no trouble at all.
Has anyone else had the same problem with their Ipod Classic?
Mick

Is iTunes up to date (10.7)? Have you tried plugging the iPod into a different USB or using a different USB cable?
I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread to check your Hard Drive's health. He always covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

ITunes says, "The iPod cannot be synced because it cannot be found" when it tries to sync the tracks.

When I connect my iPod Touch by USB to my MacBook with iTunes open, iTunes automatically starts syncing, as it should. When it gets to Step 3 of 5 it says "Determining tracks to sync," and then just as the status message changes the sync stops. An error icon appears in the sidebar next to my iPod. When I click the icon a message box comes up that says, "The iPod [name] cannot be synced because it cannot be found."

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

HT1386 I can't get my iPod Classic to sync with iTunes. My iPod Classic is up to date, and i have downloaded the latest version of iTunes. When trying to sync, it gives the message "The iPod "Brad D's iPod" cannot be synced because it cannot be found."

Do I have to un-install and re-install iTunes or do I have to restore my iPod Classic (I don't want to lose everything in my music library)?

Clicking sounds from an iPod that has a hard drive for storage is not a good thing. It usually means the hard drive is faulty. That is the likely reason for getting an error during the attempt to Restore.
If you use a Mac, you can try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, connect the iPod and instead of running iTunes, run Disk Utility. Does the iPod appear in the Disk Utility sidebar? If it does, select the iPod device in the sidebar, not the volume indented below the device (if there is one). Go to the Erase tab. Set the Format to Mac OS Extended (Journaled). Name does not matter. Click on Security Options and choose to write a single pass of zeros over the entire disk. This serves as a good "stress test" for the iPod's hard drive. Back on the main window, click Erase.
This takes longer than a regular erase, but you should see steady progress. If it errors out, or stalls for a LONG time (like hours), the hard drive is likely to be faulty.
If it completes successfully, quit Disk Utility, run iTunes and try to do another Restore

Misplaced ipod can't be found on "Find My Iphone"

My girlfriend misplaced her ipod touch and i need help finding it. I've tried "Find My Iphone", which works for all apple devices and her ipod comes up, but it says offline, which i would guess means it hasnt been connected to the internet since she misplaced it. Can anyone help me?

If it won't appear in Find My iPhone, there's nothing you can do other than look for it the old-fashioned way and report it to the police in case anyone turns it in.
Regards.

IPod can't be found

Hi, I have one of the older iPod's with the click wheel but no colour screen...I've been having problems with it freezing when I choose a song, or freezing up and then skipping 3 or 4 tracks in the middle of a song, and now when I connect it to my desktop My Computer and iTunes freezes. Is my iPod finished? How can I fix this?

If it won't appear in Find My iPhone, there's nothing you can do other than look for it the old-fashioned way and report it to the police in case anyone turns it in.
Regards.

Itunes deleting music on ipod because the original file culd not be found

The music on my ipod is being deleted when i start syncing my music from iTunes to my ipod. The thing is all the music on my ipod is still on Itunes. This started happening recently, it was all fine before.Since the original file cant be found on Itunes how do you stop it from deleting off your ipod?
Also could it be a problem since my music is stored on a separate hard drive, maybe thats why the original file cant be found, even though its still connected to the computer.
If it cant be fixed then is there an easy way to find the original files so the i wont have to find the "lost" files then delete them and sync them over again.
Could it be deleting the files off my ipod because half the songs on Itunes "could not find the original file" even though the songs are on my ipod already?

I use manual sync for that very reason.
And also for that very reason, I maintain my iTunes folder on my laptop as a backup for my iPod; I only delete "songs" when I want to remove them from my iPod, and I use auto sync because I can. If I ever have to restore (and I did once, when I had to have my iPod replaced), I know I can do a complete job of it.
(Should my iPod files exceed the capacity of my laptop hard disk, I'll probably switch to using a folder on an external drive for this purpose.)
IPod 5G Windows XP Pro iTunes 7.0.2; iPod 1.2.1

When trying to sync my iPod and itunes music a message comes up and says " The iPod (My name) iPod" cannot be synced because it cannot be found.

Help me please.

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reboot the computer
- Try another USB port
- Try another cable

My ipod touch can't be found when I run a diagnostic test, on 3 different computers!

I have a 64GB 4th generation iPod touch for about a year and half now, but suddenly when I plug it into my computer, it will begin charging but it won't show up in devices under itunes. When I ran a diagnostic test, it says my ipod can't be found. I ran a diagnostic test on 3 different computers that have the latest verison of itunes installed, once on a laptop and twice on a desktop computer and it still can't be found. I've reinstalled itunes and all of it's components and also restarted my ipod. I finally erased all the data off my ipod and set it up as a new ipod (because I can't use it if I set it up as backup) and deleted any recent music I downloaded and it still can't be found. If anyone could help me, please let me know right away or I'll be selling the ipod and buying a new one.

I am not sure what is happening, but I may know how to fix it.
Plug it into a computer, press and hold the lock and home buttons, and the ipod will turn off. When the apple logo appears, let go of the lock button but keep holding the home button until iTunes says it has detected an ipod in recovery mode.

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

File could not be found Error

Just thought I'd mention something I've run into recently with my old Shuffle.
I have things set up to be manually managed because Syncing is a mess dealing with all my iDevices so I've grown accustomed to dragging over music manually to my 2nd Gen Shuffle but I've run into this error when doing so:
"iTunes could not copy "song name" to the iPod "iPod name" because the file could not be found."
Which is bizarre because the song is already in iTunes. The way to fix it is to turn OFF "Convert higher bit rate songs to 128 kbps AAC".
It only happens on some songs and I can't find a commonality between them at all. Also I've noticed that when iTunes throughs up this error the Shuffle mounts on the desktop briefly then unmounts. I have it set to not use it as a disk in iTunes.
Has anyone else seen or dealt with this error?

Fantastic, thanks so much for figuring this out.
I was having the same problem, with the same three files failing every time I tried to sync my iPhone. But iTunes could locate them fine via Show in Finder. Even tried making copies of the files, deleting them old ones (from both my Library and the machine), and then importing the copied files back into iTunes. And the same "file could not be found" message still came up, every sync, now on the cloned files.
Turning off the AAC conversion made it go away. Completed sync on the first try, no errors.
Thanks again!

IPod can't sync. File can't be found.

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