IPod can't sync music from my iTunes library

I bought a new iPod Touch and cannot sync the music from my itunes library. There are a lot of error messages that come up as I am attempting to sync the music. I have talked by phone to Apple people, returned the iPod and got a new one, re-installed itunes on my computer and have reformatted the iPod. I am extremely frustrated and about to either throw the iPod in the bin or go back for a refund.Can anyone please help. I am not having fun!

what OS are you running ? Mac or winsloth ?
JGG

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