"ipod cannot be updated becuase the required file is in use"

I upgraded to itunes 7 this weekend and so did my husband. I am running the latest versions of all mac software with my fifth gen ipod and he is running the same with the ipod mini. We both get teh same error message:
"ipod cannot be updated becuase the required file is in use"
I have tried the following with and without guidance from tech support:
Reboot
repair permissions
"restore" on the ipod using itunes 7
reinstalling itunes 7
trying to reinstall itunes 6 instead
removing login in items from automatically starting
disabling firewall/antivirus
I stumped tech support yesterday. Anyone else having a similar problem?

I'm another one who is having this problem. Though it doesnt seem to effect the downloads or the files, it pops up every so often. Cant figure out what file its referring to or what cant be updated. Def has to do with the latest version of iTunes.

Similar Messages

IPod "cannot be updated. The required file is in use."

Since updating to iTunes 7 the program keeps saying that "The iPod "iPod name" cannot be updated. The required file is in use." When I click on “OK” it does in fact update. I tried to restore the iPod but couldn’t do it from within iTunes but I could exit iTunes and run the most recent update/restore on it from the desktop.
Also, I can not eject the Nano from within iTunes “iPod cannot be ejected because it contains files that are in use by another application.” But I can exit iTunes and eject it from the desktop. I don’t have this problem with an older 40 gig iPod.
I called Apple and they promised to send a work around but it never came.
Running on a G4 with 10.4.7
Any suggestions?
Dual Processor G4 & G5 Mac OS X (10.4.7) I do have three users using the same iTunes library.

I just started getting this message today - the only new thing I have done differently since I last synced is to start rating my songs on the iPod.
Just a hunch but did everyone else start getting this error after their first try at rating songs on the iPod?
Other than that does anyone know how to report this kind of thing to Apple? as they need to fix it soon.
The only answer I have seen after 2 hours of searching is to go back to iTunes v6.05 - see Chad Armstrong's tip here: http://discussions.apple.com/thread.jspa?messageID=3116292&#3116292 - but I can't be bothered to go through all that just yet.

ITunes 7 - iPod cannot be updated. The requied file is in use.

I updated to iTunes 7, and now when I play songs off of my 2nd generation FW iPod for Mac, I keep getting this message popping up:
The iPod "Chad Armstrong's iPod" cannot be updated. The required file is in use.
iTunes 6 never did this. After seeing these problems, I'm not sure if I want to update my other computers to iTunes 7.
Earlier in the year an iPod update messed up my iPod and my computer couldn't recognize my iPod, and I didn't want to try a factory reset, since that would have erased my music.
I ended up using DiskWarrior to rebuild my iPod, and it fixed the problem I had and iTunes could recognize my iPod again! I don't know if that matters or not, but that is the history of my iPod.
I have iPod software version 1.5.
But is there a way to stop iTunes 7 from trying to 'update' my iPod? This seems to happen generally at the beginning of a song playing that the error pops up.

For the time being, I just reverted back to iTunes 6.0.5, and things are working great again, even with the QuickTime 7.1.3 update.
I went to http://www.apple.com/support/downloads/itunes605formac.html and downloaded iTunes 6. I had to go into the installer package and just install the iTunes package, and I also removed a few files, such as the old Library in my Music folder, the iTunes preference file, and the iTunes library receipt. I found some further details on moving back to iTunes 6 here:
http://www.macboards.com/showthread.php?s=32018410e26cb14b23be53a85839199c&threa did=7082&goto=nextnewest
Perhaps when iTunes 7.0.1 comes out, it might be worth a look to see if my iPod problems have been fixed, but I'm probably not going to rush to it.

The iPod "my ipod name" cannot be updated. The required file is in use.

Installed iTunes 7 on my mac. Everything went fine. Updated my ipod everything went fine. Ever since then I've been getting a dialogue pop up window stating "The iPod "my ipod name" cannot be updated. The required file is in use."
This pop up happens at completely random intervals, sometimes every minute sometimes every 10 min.
Its extremely annoying as it bounces the icon in the dock until I give iTunes focus, click ok, and then I can navigate songs etc. I listen to my music thru my iPod while its connected to my computer, so this bug just about has me reverting back to v6.
I've repaired permissions, and disabled anything I could think of that may be using it, ie synergy etc, with no success.

I have a 4th Gen 30gb IPOD and updated Itunes 7 sucessfully but could not update/install IPOD 1.2 upgrade.
Eventually after clicking the message boxes with the above info we seem to be getting, I selected the update button that appears on the front page of ITUNES and it installed/updated. I have been attempting for a couple of days and it just worked!!!!
After it completed, I received the same dialog box and then disconnected the IPOD from my laptop.
Seems to be OK now but there is def something going on.
I thought it may be a shareware issue with mp3's being downloaded into Itunes library form another application.

I try to sync my iphone in itunes and get this message ipod cannot be updated because the required file could not be found I have deleted ituned and all folders to no avail

Can anyone fix this? ipod cannot be updated because the required file could not be found
I've deleted itunes and reinstalled but it does not work Also I noticed in events in photos in itunes my files have duplicatedn secveral times how od I clear them to just one set?

Delete the iPod Photo Cache folder. Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

Error message: iPod cannot be updated. The required file cannot be found.

Each time I sync my 5th generation iPod to my laptop and open iTunes, I get the message "iPod cannot be updated. The required file cannot be found." My husband already updated my iPod with the most current Updater (6/28/06). Any thoughts or suggestions?

After looking further into the archives, I got an answer to my question. There is a file called "iPod Photo Cache", located in the Pictures folder, that should be moved to Trash. Once done, the error message pops up no more!

"The iPod **** cannot be updated. The required file cannot be found" Error

Hello,
Upon doing a 'zero-all bits' reformatting of my 5G iPod with Disk Utility and using the 'Restore' feature in iTunes 7, every time I sync my iPod with iTunes, I get an error message after the sync in the form of
"The iPod ** cannot be updated. The required file cannot be found"
and photos, contacts, and calendars are not synchronizing. I tried a second 'Restore' attempt but to no avail. Previous to reformatting my 5G iPod, I've not seen this error message.
I would be grateful if someone could offer any clues. Many thanks.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)
Message was edited by: slaveToTechnology

A little update.
Upon reinstalling iTunes 7, deleting my iTunes-related .plist files, and reparing permissions on my hard drive, I can now sync my contacts and calendars with my 5G iPod.
As for Photos, the "required file cannot be found" error seems to be due to the default setting in the 'Photos' tab, 'Sync photos from:' pull-down menu to 'iPhoto'. If I choose my 'Pictures' folder, photo synchronizing works, albeit including everything in my iPhoto library, including originals and modified versions of the photos.
I can only surmise that the default setting for synchronizing photos is somehow buggy in iTunes 7. I guess I'll just wait for an update.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)

The iPod "iPod" cannot be updated. The required file cannot be found.

it won't let me put picture or videos on my ipod!! it keeps telling me that "The iPod 'iPod' cannot be updated. The required file cannot be found."

Welcome to Apple Discussions! I'd be glad to help you
Let's see...iTunes doesn't recognize your iPod?
http://docs.info.apple.com/article.html?artnum=61711
Have you updated everything?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Repost if this doesn't work. Also-are there any error messages with numbers? We'd need all specific info around this if you can give any
rjl

IPod "cannot be updated. The current file is in use."....how to fix?!

I have a MacBook and the iPod Nano that came with it. I also have a 4G(I think) 20GB iPod. I have both configured to my Macbook, using only certain playlists to be updated on each iPod.
I don't get any problems when I connect the 20GB iPod(w/ the Firewire), but whenever I connect my Nano(w/ the USB, I have to, it doesn't support Firewire), I get a message saying the iPod"cannot be updated. The current file is in use."
How do I fix this problem? I have my iPod to "Enable disk use", but everything else is OK, and I have separate playlists and designate each iPod to Sync Selected Playlists Only, and have different playlists selected.
How do I fix this and/or why is this problem happening?
(and I'm still going to ask any kind souls to check my previous posts and answer my Playlist Question thread, as that is a nagging problem as well)

I fiddeled around and I am still having this problem. Can someone help me.

Sync problem: "The iPod cannot be updated. The required file is locked."

Hi,
I upgraded to iTunes 7.0. First thing I did with it was to upgrade the firmware of the iPod to 1.2.1. The model is a MA079NF (20GB, iPod Photo, color screen), have used it problem free for about year now.
After that I wanted to sync my Library and a popup showed "The iPod "mypod" cannot be updated. The required file is locked." After clicking ok (only option) the syncing continues, but in the end the iPod contains 2174 files (~10GB out of 20GB free space), while my library holds 2187 checked files. Also none of my photos are copied to the iPod.
After that, upgrading iTunes to 7.0.1.8 did not help either. The problem is the same. Resetting the iPod to factory defaults and subsequent re-syncing did not help either, only helped me waste an hour .
The error message is silly, it leaves me only with questions:
Which file is locked, where is it locked (on my PC or on the iPod), in what way is it locked, why is it locked, by whom is it locked and how do I unlock it?
Any help is greatly appreciated.
Best wishes,
Henk.
Dell Dimension 5150c Windows XP

Hi,
After the exceptional help of the Apple people (i.e. nothing, nada, zero, null, no reaction, silence and so on, and so forth) I decided to take matters in my own hands again. Using the superb FileMon tool of sysinternals.com I found out the syncing of my iPod stopped while traversing my photo cache.
The solution was simple: Remove the directory "\iPod Photo Cache" completely (I made a backup, of course).
After that, iTunes built the cache from scratch and syncing was working properly again.
<sarcasm> Apple, thanks again for all your support. </sarcasm>
Best wishes nonetheless,
Henk van der Laak

IPod cannot be updated. The required file cannot be found.

Hi,
I have a 5G 30GB video iPod, which can't update to my iBook G4. I have tried the 5 Rs with no luck. I try to keep my music, videos and photos on my external hard drive to save space on my laptop. I found some photos on the laptop local hard drive and moved them to the external hard drive - including the iPod Photo cache.
Within local HD/Users/my user name/Pictures or just Pictures in the sidebar) i found iPhoto Library/iPhoto Cache. Within iPhoto Cache, there was a lot of F files - F00 - F50. Then there is IPodInfo.plist and Photo Database. I deleted all the F files, since I don't know what they do, but left the IPodInfo.plist and Photo Database in place. At least I thought I deleted them, but now I look in this location and the F files are still there. Any idea why I can't update?
Please help! Thanks.
Kristine
iBook G4 Mac OS X (10.4.4)

king of... I have to help ya... I see u r a going crazy
I just had this problem, and fixed it...
from what I got, u CAN'T update photos which r in a folder whitin folder (aka subfolders).
I tried to add 3 folders and got the same message u got. so I tried adding 1 folder at a time. 2 folders updated and the folder that had another folder in it (a subfolder) also with pics didn't. so I cut and pasted them to the folder they were in, and deleted the subfolder, and it updated.
I hope this will work for u 2!
sincerly mine
Hanaf
p.s. if u still have a problem (or u didn't understand) feel free to email me at [email protected] (but write "ipod help" in the subject so I won't delete u) that is relevent for all other users! enjoy

The iPod "--" cannot be updated. The required file cannot be found.

What does this mean? Would this explain why my photos are not being transferred to my iPod?
I had to restore original settings on my iPod and then gave it a new name ("gb")
Is this why I keep getting this message? If so, how do I go about fixing it?

I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.

"ipod cannot be updated...required file in use" error message HELP!

So I just updated my itunes with the new 7.0 and everything works great, except-- every 10 mins or so, I get this error message "The ipod "xxx's ipod" cannot be updated. The required file is in use."
Nothing happens, I just have to click "ok", but its really annoying. And it pops up again in a few minutes.
I seem to remember this happening before on another update but I don't remember what I did.
Anyone else experiencing this or know what to do?
Thanks!!

I am having the exact same problem -- Itunes version 7 update seems to have created this issue. I get this error message about every five minutes if my Ipod is plugged into my computer, "Ipod cannot be updated. Required file is in use." Super annoying. I noticed a solution posted on this forum but it doesn't seem to work for Macs. Does anyone have any suggestions?
G5 Mac OS X (10.3.9)

IPod cannot be updated...required file cannot be found

I have the latest iPod software and iTunes. When I plug my 5G ipod into my computer, after it transfers a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The required file cannot be found."
When I click OK, it continues updating and seems to be fine. It is just an annoyance, becauce I can't just plug in my iPod and come back to a finished update.
Any tips? Thanks!
Windows XP

I have the latest iPod software and iTunes. When I
plug my 5G ipod into my computer, after it transfers
a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The
required file cannot be found."
When I click OK, it continues updating and seems to
be fine. It is just an annoyance, becauce I can't
just plug in my iPod and come back to a finished
update.
Any tips? Thanks!
Windows XP
I am having this exact problem.
Though what will also happen after I click on "ok" the ipod will disconnect it self from itunes; it remains pluged in and the "do not disconnect" icon is shown on the screen, but it just stays like that from any where from 2-30 minutes. Eventually it will reconnect and start updating again untill the "The iPod 'name of iPod' cannot be updated. The required file cannot be found." message comes up and the whole prosses starts over again, this has made updating the ipod which I have already reset, quite a headache to update, the prosses has not yet been compleated as I cannot be at my computer for mor than a few hours at a time. I also reinstalled itunes to see if that would fix the problem it has not. Though before, I would also get the message "an unknown error has occured." now that dosen't seem to appear, so at least that is fixed.
Please help!

Ipod cannot be synced. The required file cannot be found

Up until recently, the only thing there was wrong with my Ipod was the occasionally "100% freeze that only could be solved by draining the Ipod from battery", which it did less than three times a month. Then this sunday, when I was going to work (nightshift) I took the bus as usually, and listened to music on my Ipod for about half an hour.
I hear music and podcasts from my ipod when I work, I connect my ipod to a jackstick and connect it to the radio of the wagon I drive around in. And then it started acting weird. The sound seemed to freeze up, but after 1 min or so, it played a fraction of a second and seemed to freeze up again. So I held down the toggle button and menu button, which did restart it as it should.
I chose the same podcast and it started playing as if nothing were wrong. But then it did the same thing, and on the display where the name etc. of the item I was playing were supposed to slide from one side of the ipod to the other, was moving a bit and then coming to a complete stop, and then it would move a bit again.
So I drained it from battery, and recharged it, when I got home from work. When I woke up I tried to play the same podcast, without listening to it, though, it did play, but the timer moved awkwardly, the seconds moved in a funny way.
Then I tried using the restore function, in Itunes, thinking it would perhaps erase some bad software and installing it all over. But now When I try to synchronize the ipod with my itunes library, it synchronizes a few songs and then the red circle that comes with 'do not disconnect' disappears from the ipod and itunes says "the ipod 'name of ipod' cannot be synced. The required file cannot be found."
After that the picture with the red circle and the'do not disconnect' freezes up, and the only way to turn it back on is to hold down the menu and toggle buttons, as if trying to get the ipod to go into disk mode. Also, Itunes can't see the ipod anymore.
I went to the shop yesterday and said there was something wrong with it prior to my restoring it, but the guy in the shop made it sound like it was my fault for pressing the restore button, and that it would most likely start working if the software on it were updated.
The software on my ipod is up to date, and I've tried removing and reinstalling the newest version og Itunes.
I'm sorry for the wall of text that just hit you headon, but I hope that telling all the details might shed some light on my problem.
I hope someone out there can help me, or refer me to another topic with a solution. I just realized how addicted I am to that little piece of hardware.
Thanks in advance

UPDATE:
I've just made an interesting discovery (at least I'd like to think so myself:).
When I got home from the gym today I plugged my ipod in the computer to recharge the battery (I had without any incidents heard around 60 songs). When Itunes detected my ipod it didn't recognise the library on my ipod and it wanted to restore the ipod and copy it's current library onto the ipod. Fine, I thought since it's completely indifferent. Only Itunes started with error 69 again.
So I thought, to heck with it.
I deleted my library 100 %, and I've just finished the hard work of sorting out my new library and my new playlists. I only added music, about 1600 tracks and synced - WITHOUT any errors occuring. I tried then to add the podcasts, of which there are 61 and Itunes was able to sync 55 of these before getting the error 69, the last 5 being podcasts of older date, which it hasn't had any problems with earlier.
So right now, I'm thinking can the podcasts interfere with me syncing songs? or something far out like that?
btw. itunes recognises the library on the ipod, so I don't think that's a problem anymore.

"ipod cannot be updated becuase the required file is in use"

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