Ipod cannot be updated since installing the 7.0

Has anyone here havign problems with transferring your photos and address book to your ipod? I keep on gettign this message :The ipod cannot be updated the required file cannot be found" What's up with this. Why is it taking apple so long to fix this problem out.
Help Please
a loyale buyer of apple products

I just got a new video iPod for my son's birthday. We installed it and then upgraded to iTunes 7.0. Now, we can't update the iPod. Keep getting the message "iTunes could not contact the iPod software update server because you are not connected to the Internet". Well, we ARE connected. We can access the iTunes Music Store just fine and download anything else from the internet. We've tried uninstalling, reinstalling, restarting, taking off internet filters ... all for naught. HELP!

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