Ipod cannot be updated. Unknown error -1417

Hi Everyone,
When i try to update to 1.2 of my Video iPod (30GB), i always receive "ipod cannot be updated. Unknown error -1417"
I use Windows 2000 SP4 (with latest patches&updates) + iTunes 7.0. Is this a known bug with iTunes or something wrong with my iPod ?
Thanks,
Arun

some folks have been having some success getting past the 1417 by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Similar Messages

IPod cannot be updated Unknown error-48

Help - have installed iTunes 7.0.1 and am trying to keep ALL the music on my iPod so have tried to set the options to manual update. But although the computer senses the iPod is connected, when I try and drag new files to my iPod, I get the message "iPod cannot be updated Unknown error-48" Any advice gratefully received

Hey!
Just an update since last week.
Still comes up with the "Unknown Error_48" when coupled to the Mac.Doesn't sync to iTunes and says it's upto date in the summary.Never had any issues like this (until iTunes 7 and 1.2).Kinda renders the whole iPod thing a bit useless.
Being able to update the library on your Pod is essential.Otherwise what's the point?My Pod still 'works'but not quite the way Apple intended I think.
SORT IT OUT APPLE!!
John
iMac G5 1.8GHz 20" Mac OS X (10.4.7) ipod 30GB Video Black v.1.2 Agent 18 Case iTunes 7.0 Bose Sounddock
iMac G5 1.8GHz 20" Mac OS X (10.4.7) ipod 30GB Video Black v.1.2 Agent 18 Case iTunes 7.0 Bose Sounddock
iMac G5 1.8GHz 20" Mac OS X (10.4.7) ipod 30GB Video Black v.1.2 Agent 18 Case iTunes 7.0 Bose Sounddock

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

When updating ipod w/ itunes 7: "unknown error 1417"

when i try to update my ipod to software 1.2, the itunes downloads it and gives me an error message saying "could not update ipod. unknown error. (1417)"
any suggestions?
it is a 60gb ipod video

http://discussions.apple.com/message.jspa?messageID=3144308#3144308

Ipod cannot be synced unknown error occured (-48)

_Help needed please!_
I've just got a new laptop, downloaded the latest version of itunes on it, connected my ipod to it (old click wheel version 20GB) and this error message keeps popping up:
*'The ipod "ipods name" cannot be synced. An unknown error occured. (-48)'*
I've never had a problem with my ipod or itunes before, but now this error keeps occuring and it won't let me add any music to my ipod or remove any music from my ipod.
I preferably don't want to restore my ipod because i don't have all the music on it on my new laptop, so I'd lose a lot. I gather syncing the ipod will match what's in the itunes library to the actual ipod? I don't want to do this anyway as I have nothing in my itunes library & i don't want the music that is on my ipod removed, so i'm very confused....
*Anyone have any ideas of what i should do?????*

Your iPod will mimic your iTunes so if there is no music in the library it will wipe the other music that you have on there off so if you don't want to lose the music its probably not a good idea to connect it
as for the error
the same thing happened to mine for a while when i first got my ipod it would sync 250 songs or so and then come up with the same thing.

IPod cant be updated (unknown error -50)

I made a fresh install of WinXP pro (with a nLite customized CD). I installed iTunes (current version) and my iPod Shuffle is recognized by the program. But if I try to copy songs to my iPod, iTunes says that my iPod cant be updated. The volume cant be read or written. Sometimes a 2nd error message occurs that says unknown error (-50).
I get no error message during startup of iTunes, the iPod is recognized by iTunes and Windows as well. All seems to be working, but it dont if I tried to update the iPod. I assume that a needed service of windows maybe missing, but dont know which one are necessary.
I also tried to reset my iPod. But this do not work with this version of iTunes. So I use the older program ipodsetup to reset my iPod to version 1.14 but this doesnt solve my prob too.
Any ideas? Plz help!
Plz help.

It's weird. I format my iPod and plug it into usb again. iTunes popup and asked for a name of the new iPod. I choose one and I choose autofill, too. Then iTunes filled up my iPod with songs. So far every thing was ok. But after this op was finished, I make some settings which needs to be saved on my iPod Shuffle and of course the same error occurs again. I cant put songs on it manually, this seems only to work on 1st launch of iTunes (u know every time u start iTunes the message "dont plug off iPod..." appears, where I got no errors messages at all).
I need ur support becuz I cant figure out the reason why this happens! I cant use my iPod becuz I cant choose which music has to be copied on it.

Im trying to put music on my iPod, but it keeps saying "iPod cannot be synced unknown error occurred". Whats wrong?

I tried to put music on my ipod and it keeps saying "cannot sync ipod unknown error occured" whats wrong??

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPod. Again, say "yes."

Ipod cannot be updated (-50 error) when trying to upload album art

For some reason, when I check the "Display album artwork on your ipod" box, I'll end up with an -50 error, even though the album art is already in iTunes and I can upload songs/photos/videos just fine. Latest version of iTunes and iPod FW.
I've tried unchecking/rechecking the box, ejecting the ipod, restarting the ipod, itunes, Windows, to no avail. Hoping it's just an annoying problem with a simple solution.

disconnect your ipod without ejecting it using itunes. just unplug it, and all the artwork should be there

Ipod cannot be synced, unknown error (-50)

I receive the above error when I try to get my new (less then 7 days) 30gb ipod to sync my pictures from iphoto. If i disable the iphoto option i can sync everything else OK. I've also treid restoring the ipod (twice) and still no luck.
One thing I've noticed is that when I enable the iphoto option it doesnt allow to me choose selected albums.
any help would be greatly appreciated.
(ps Music=7GB, Iphoto=2000 pics (around 2GB). Its a 2gb intel imac, 1gb ram, 250 gb drive. all up to date).

It was actually a problem with my iphoto library,
this sorted it.
http://discussions.apple.com/thread.jspa?threadID=778068&tstart=0

Cannot update iPod to 2.0 due to "unknown error (1417)"

Help! I cannot update my iPod (5th Generation). I keep getting a message that says it cannot be updated due to "unknown error (1417)"

some folks have been having some success with getting past the 1417s by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

Ipod cannot be updated. An unknown error occured.

Just got my Ipod and am getting this message. Can't load songs or do anything. Any ideas?

dear apple, itunes ,ipod,
your help system is utterly UNFRIENDLY.
why can't I get some "human" help on line ???
since I updated new music on Ipod, all my previous music disappeared and cannot copy any new music: cannot update
,unknown error occured :
error 1417 & 1415
I tried to restore as well,same answer.
please help

IPod cannot be updated. Unknown error (-208)

I have all latest updates installed on both Mac and iPod.
Keep getting error message that says "iPod cannot be updated. Unknown error occurred (-208).
But, after I dismiss this dialogue box, the iPod updates with no problems.
How do I get rid of this? Is there a problem?
2.1 GHz PowerPC G5 Mac OS X (10.4.7) iTunes 7.0.1 (7); iTunes 30 GB video play capable, software version 1.2

Hi there guys,
I had the same problem and have just fixed it for me. I used the process of elimination. If you go to your ipod summary and make slight changes to what you want to sync with your ipod and keep applying the changes until you get no error message. This will tell you where the error is. For me, when I chose not to sync photos with the ipod, I no longer got the error message.
I had a feeling from looking at other peoples problems that it may be to do with the files being corrupt or just slightly wrong(it's only a minor glitch) that you're wanting to sync. When I went to my folder I realised I had two versions of my 'Ipod Photo Cache' (not sure what the Windows equivalant is, i think it's basically where it stores the ipod versions of your photos on your hard drive) and the new version was in the wrong place. I then replaced the old with the new and voila. No more errors. (I now just have error -48 to contend with)
Hope that helps, God bless

Ipod cannot be updated, an unknown error has occurred. (-48)

I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
So my questions are:
1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
2) What could be causing this message?
3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
Any help is appreciated.

Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
http://docs.info.apple.com/article.html?artnum=60983
Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
Best wishes!
CG

"The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"

I plug my new ipod nano 2gen into windows... then it pops up in Itunes, But After i had put all my songs on, everytime i want to take some off or sync with the ipod with my new podcasts or pictures.. it says on the monitor thats its updating my ipod, but my ipod is showing no sign of updating.
When its updating the ipod i think it say's "do not disconnect" But it doesn't
Then after a minute error message on computer saying
"The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"
Any help would be appricated. Thanks in advance.

Found out my problem.. i think.
Now for people who might have the same problem getting there ipod to snyc, then this is what i did, which made my ipod work and snyc properly.
After the error sign, i click restore all my ipod's info and data to defualt. Then when i asked me to snyc for the first time in the box... "snyc'ing either my music and or photo's" NOW, every time i did this, i clicked on snyc my music. but i since just now, if i uncheck the "snyc my music", so nothing will be uploaded to the ipod, and manage my MUSIC my self. All i do now is drag my music playlists and it either updates the ipod, if the ipod already has a version of the play list. But thats just wiht my music. I can now snyc all my podcasts and photos using the Sync button.
Hope this is of help to SOME ONE!
Im so pleased now... things are accutally working...!
Good day people.

My iPod cannot be updated. An unknown error occurred (-208)

When I plugged in my iPod to my computer, this is the message that popped up:
The iPod cannot be updated. An unknown error occurred (-208).
What does this mean? All the new stuff I just purchased off iTunes isn't on my iPod and I don't really know what is wrong to fix it. Can anyone help? Anyone seen this error message before?

It's actually not stalling on any songs. It shows me that the songs all transfer and are on my iPod...it's so weird. It will show the songs on the iPod in my iTunes while it's plugged in (and no...I'm not just looking in my libary), but once's it's unplugged the songs are not on my iPod to listen to! And that error message pops up as soon as I plug in my iPod before I do anything.
I even restored my iPod to factory settings! Nothing works!
Help!

Ipod cannot be updated. Unknown error -1417

Similar Messages

Maybe you are looking for