IPod Cannot Connect to Any Computer

My iPod Nano 3rd Gen. has not been able to connect to any computer we try to connect it to. But still it will not show up on my computer and it will not show in iTunes so i can restore it. Can someone please help me!?

there is a few people having similar issues on this forum
did it used to work?
wondering if any of these questions get answered :lol

Similar Messages

  • My iPod cannot connect to my computer

    Hello everybody,
    i have a problem. My iPod Nano 3rd generation can`t connect to my computer when i plug the USB into the PC. It had always worked before but all of the sudden it stopped working. The itunes goes on when i plug the ipod but it cannot connect and the iPod is trying to connect (on the iPod screen is said...connecting....connecting....)Can please please please please someone help me. I really appreciate it.
    Thanks guys.....
    Sonia

    Hello Sonia,
    And welcome to Apple Discussions!
    Have you tried a simple reset of the iPod while it is plugged in? To do this, press and hold the Center and Menu buttons together until the Apple logo appears.
    If no luck the first time, I would recommend attempting it a few more times. Otherwise, make sure to try different USB ports on your computer as well as a different connector cable if one is available.
    I would start there.
    B-rock

  • WMI CIM Studio dows not connect to any computer using IE 11

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    Hi,
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  • My ipod touch passcode is locked and i cannot connect to the computer last synced with

    My ipod touch passcode is locked and I cannot connect to the computer last synced with

    Place the iPod in recovery mode and then restore on any computer with iTunes. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • IPod Nano 5th generation cannot connect to the computer

    My Nano 5th generation cannot connect to my computer when the device is connected to a USB cord. I have an existing library which I have synced to numerous times but all of a sudden, the iPod does not connect using the USB cord. I've tried changing ports on the computer but to no avail. I share the computer with another user who has a totally different library (their's is an iPod Touch) and there is no problem connecting this iPod Touch to the computer and iTunes library. I cannot figure out why the Nano 5th generation is not connecting by way of the USB cord. Somebody please help me

    Have you tried plugging the iPod into a different USB port? Sometimes this can fix the problem of a device not being seen by a computer.
    And i share you a column about [iPod Transfer|http://www.softwarebbs.com/wiki/IPod_Transfer]. This has worked perfectly for me everytime I've tried it.
    Hope it can do you a favor.

  • IPod Touch Won't Turn On Or Connect To Any Computer

    I put my iPod Touch 4th Gen into PWNED DFU Mode to restore with a custom ipsw, I accidentally unplugged the iPod during the restore and now it will not connect to any computer and there is no way to put it into DFU mode or to turn it off and on again because the power button does not work.

    See my response to your other post

  • ITunes on my computer does not recognize my IPod when connected to my computer

    When my Ipod is connected to the computer, it does not recognize there is a device. I have been able to sync my Ipod to my Itunes in almost 4 months. Songs transfer to Ipod but the playlists do not. I have tried to figure out the problem and nothing has worked so far to correct the problem. I hope someone is able to help me.

    Hello bre8613,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning recognition issues:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Your iPhone, iPad, or iPod touch may not appear under Devices in iTunes after you connect it to your Windows PC. Any of the following may also occur:
    The device cannot be restored in iTunes.
    An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
    During an update or restore, the device may no longer be recognized by iTunes
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • My ipod says "connect to your computer. use itunes to restore."

    My ipod says "connect to your computer. use itunes to restore."
    So I plug it into the computer and itunes says it needs to restore, so I click restore, everything seems to go fine, and it says the ipod needs to restart, it does, has a lil progress bar go across the ipod screen, then itunes detects the ipod again and says it needs to be restored again. This is an endless loop, anyone have any idea how to solve this problem?

    Have you had a chance to look at this troubleshooting page? Have a look at the bottom section that covers what to try if restoring doesn't work, it may be of some help: iTunes has detected an iPod in recovery mode - Use iTunes to restore

  • Folder with Exclaimation Point Error AND Ipod cannot connect to itunes

    I left my Ipod in my truck (cold out) for about a week, using it about every other day (always seemed to work fine)... then all of the sudden I went to turn it on and after the Apple icon, I get an error in the form of a picture of a folder with an exclaimation point. When I try to plug my ipod into my computer (to perhaps restore the settings or something) my computer recognizes the USB device, the ipod screen says "do not disconnect" and then shortly after, without it connecting to itunes, it disconnects itself and goes back to the apple screen. Any Ideas? The Apple instructions for dealing with this havn't worked.
    My Ipod is I believe a "second generation"(?). It is a 20-gig ipod with a click wheel, about 2 years old now.
    dell inspiron 8000   Windows XP  

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • My won't connect to any computer

    My won't connect to any computer, it's up to date with IOS 6.1.3 and i've used mulitple ipod charging cables but nothing works, it only charged when it's completely flat too, then it turns on and stops charging, goes flat and charges again, I also reset it and it didn't help, and now i've lost all my photos because i can't connect to a computer to restore my back up, someone please help, also the only way it full charges is if i leave it in sleep mode, it doesn't say it's charging but later on it will have full bettery

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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      Apple Retail Store - Genius Bar
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    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Won't connect to any computer

    my ipod touch wont connect to any computer, ive tried different cable although it seems to chrge on docking stations and when plugged in the usb wall adaptor! When plugged into my laptop it nolonger recognises it, neither when i have plugged it into 2 other computers! No error sign or anything neither on the computer or any reaction on the ipod screen that its been plugged into something.. just nothing! ive updated my itunes. uninstalled and reinstalled it. ive reset my ipod settings NOTHING!!!
    please help me!!!
    Thanks
    or if anyone knows where i could look for a solution or anyone i could talk to it would be much appreciatied!
    Message was edited by: Ceejay1000

    "Note: On recent iPod models, when the battery is completely empty, your computer may not recognize your iPod for up to 30 minutes even though it's connected and charging." (Taken from THIS article) so that may (or may not) be the situation with yours. I know you said that it's not charging at all but it may take awhile for it to actually start charging since it was completely drained.
    Also,this link: iPod's battery doesn't charge may help.

  • IPad 1,1 won't respond when connected to any computer, except 1

    [IPad 1,1 won't respond when connected to any computer, except 1]
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    -updated all computers itunes, checked firewall, no virus software installed
    -used 5 USB cables, all from apple, all work with other iDevices
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    -is  exibiting signs if imnent failure, ex. hdd cable going bad, ethernet  not working, wifi card going out, CD Drive Useless, freezing, rebot  doesnt work, crashing (none of these issues are present if HDD is plugged into other computer, so not a virus)
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    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

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    Go to Solution.

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  • I am working in Qatar and bought my ipodtouch for this reason. I cannot connect to any wifi connections. Is it my pod or is something else wrong?

    I cannot connect to any wifi here in Qatar. Have i done something to my ipod or is it the area?

    - What happens when you try to connect to a network?  Messages such as incorrect password?  Can not connect?
    - Have you tried:
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    -- The troubleshooting here:
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    Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there's no address listed for the device

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