IPod cannot sync, error -48

Lately I've been getting errors saying iPod cannot sync, error -48. However, it seems to sync fine. What's going on?

I have started to get these errors as well?
First time I used Restore which seemed to fix it until the next time I tried to sync having added several CD's worth of music when I got the -48 error. This time I also got an error reporting it was unable to sync as another programme was using the iPod?
Anyway this time I zapped the iPod with Disc Utility and restored it again, so far so good. But I expect it will need an iPod software update to fix it for good in the end. Lets hope Apple post one out soon.
Phil

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    Hey! I have an ipod nano and cannot sync it to my itunes.  The error '13019' keeps appearing.  Any thoughts or suggestions?

    Ive fixed this issue before. The steps are kinda long but they work.
    This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
    -Open itunes
    --click, edit, click preferences
    --select advanced
    ---make a note of the iTunes media folder location on a notepad.
    ---put a check in organize files
    ---take the check out of copy files
    ---click ok
    --Click file, at the top of iTunes
    --move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
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    -Create a folder on your desktop, call it, playlists
    --Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
    --right click the playlist, select export playlist
    --Navigate to your desktop and open the playlist folder and save.
    ---Do this for each playlist you want to save
    -Close itunes
    -Click your start button, and open computer or my computer
    --Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
    --Open the iTunes folder.
    --Stop here
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    -You will KEEP the FOLDERS
    -You will DELETE the FILES
    --If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
    --That was the magic--
    -Disconnect your iPod if connected.
    -When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
    -Click file at the top
    --Select, add FOLDER to library, not to be confused with add file.
    --In the window that pops up, locate and click on computer or my computer
    --From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
    --Click the iTunes music/media folder one time so it highlights.
    --On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
    All you music will start to import back into iTunes.
    -Plug in iPod after completed
    --a message pops up about being synced with a different library.
    --Click erase and sync
    --Watch all your songs go on your iPod with no error message.
    From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
    Hope this helps!!!
    Julian
    p.s. Follow the directions exactly.

  • IPod cannot sync

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  • Help!! The ipod cannot sync!

    Hi all, i have a problem with my ipod.
    I 've download the last itunes version, its full bat, and restore mi ipod, but now it cant sync!
    The msg that appears is something like this:
    "The ipod cannot synchronize. It does not find the needed file."
    can someone help me pls, i try to put some files in the library (i can put folders but have to put files 1 at the time :s) but know the ipod wont sync...
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    Hi Franramone,
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    There are a few different possibilities of what might be causing a "required file/folder cannot be found" error message when syncing an iPod.
    So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
    The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
    Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try:
    <hr>
    Corrupt Photo Cache folder:
    Sometimes the "iPod Photo Cache" folder(s) on your computer can be corrupted in some way, which causes this error message.
    Try deleting this folder off your computer:
    1 - Go to "START > Search".
    2 - Select "All files and folders", and make sure that you are searching over your entire main hard drive.
    3 - Then, type "ipod photo cache" in the blank, and click "Search" to begin searching.
    4 - When the search is complete, delete any "iPod Photo Cache" folders that you may find on your computer, by pressing the Delete key, or dragging the folder to the Recycle Bin.
    <hr>
    iTunes needs to be reinstalled:
    It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
    Disconnect your iPod from your computer.
    Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
    Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
    Description of the Windows Installer CleanUp Utility
    Also, use this article to manually remove the left over files from installation:
    Removing iTunes and QuickTime for Windows
    After you've done that, restart your computer.
    Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
    Download iTunes - 7.1.1.5
    Now, restart your computer once more.
    <hr>
    Corrupt iTunes Library files:
    -- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
    When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
    Try using the technique described in this article, for help in doing this.
    If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
    If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
    -- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
    <hr>
    USB issues:
    This error could also be caused by something with your computer's USB connections with your iPod.
    -- First, try connecting your iPod to a rear port, not the front one.
    -- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
    -- Update or reinstall your USB drivers. For instructions, see the steps in this article.
    -- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
    <hr>
    Firewall issues:
    It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
    First, let's determine what Internet security software you have.
    If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
    (Make sure to do the following with iTunes closed and your iPod disconnected.)
    Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
    If you're using your Windows firewall, then you can use this article to enable iTunes on it:
    How to enable iTunes on Windows XP firewall
    If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
    (That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
    If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
    Try to find a list of applications that it "Allows/Blocks".
    Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
    Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
    Then, connect your iPod, and see if it syncs with iTunes or not.
    <hr>
    Let's test something...
    If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
    With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
    iTunes.exe, iTunesHelper.exe, and iPodService.exe.
    Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
    Now, connect your iPod to your computer.
    Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
    For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
    Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
    <hr>
    Other causes:
    There could also be other things that could cause this error.
    For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
    You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
    This could be a digital signing issue on your computer, too. See this MS document on that for details:
    Detecting digital signing issues in Windows XP
    In addition, I would suggest that you could try reinstalling your iPod's software update files.
    See this for instructions:
    What to do if iPod can't be updated because the firmware file was corrupt or not found
    For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
    <hr>
    I hope one of those things solves your issue!
    -Kylene

  • Ipod wont sync - error 69. Please help!

    So i have an Ipod Classic 6th Gen, 80gb. It will start sync then slow right down to snail speed then eventually come up with
    Attempting to copy to dick "Nickys Ipod" failed. Unknown error occurred (-69)
    Also followed with
    The Ipod "Nickys Ipod" cannot be synced. A duplicate filename was specified.
    It will then just stop the sync after only about 200 odd songs. Ive restored the ipod and have also reinstalled itunes as it was previously just freezing itunes everytime the ipod was connected. Im also running Windows vista if this helps. PLEASE HELP!!

    I have the same issue with my iPod nano Gen 3, but my husbands'--bought 1 week later--will sync just fine. Let me know if you get a resolution.

  • Ipod nano sync error 13019 - I've tried everything suggested.Now I Have a blank Nano. Any suggestions?

    Now I have a blank nano.

    Hello RonTheStockGuy,
    I agree with Ingo2711. Here are the steps to fix the issue:
    The steps are kinda long but they work.
    This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
    -Open itunes
    --click, edit, click preferences
    --select advanced
    ---make a note of the iTunes media folder location on a notepad.
    ---put a check in organize files
    ---take the check out of copy files
    ---click ok
    --Click file, at the top of iTunes
    --move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
    At this point, if you have playlists you want to save:
    -Create a folder on your desktop, call it, playlists
    --Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
    --right click the playlist, select export playlist
    --Navigate to your desktop and open the playlist folder and save.
    ---Do this for each playlist you want to save
    -Close itunes
    -Click your start button, and open computer or my computer
    --Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
    --Open the iTunes folder.
    --Stop here
    -You will see icons that look like folders and you will see icons that look like files-
    -You will KEEP the FOLDERS
    -You will DELETE the FILES
    --If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
    --That was the magic--
    -Disconnect your iPod if connected.
    -When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
    -Click file at the top
    --Select, add FOLDER to library, not to be confused with add file.
    --In the window that pops up, locate and click on computer or my computer
    --From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
    --Click the iTunes music/media folder one time so it highlights.
    --On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
    All you music will start to import back into iTunes.
    -Plug in iPod after completed
    --a message pops up about being synced with a different library.
    --Click erase and sync
    --Watch all your songs go on your iPod with no error message.
    From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
    Hope this helps!!!
    Julian
    p.s. Follow the directions exactly.
    p.s.s. To add your playlists back to iTunes:
    -Click file at the top of the screen
    --move your mouse over library, selecte import playlist
    --on the new screen that pops up, navigate to your desktop
    --open the playlist folder, select the first playlist, hit ok
    --repeat for each playlist exported

  • IPod cannot sync with iTunes

    Hello everyone. I have a small problem with my brothers iPod. It cannot sync with iTunes, but mine can sync perfectly. We have the same iPod (Nano, 2GB) but his is black, and mine is white. When the iPod is plugged in, iTunes freezes for a minute or two and then keeps going. When songs are being updates, it freezes, and sometimes says that the source cannot by written to or read from, Any help?

    Oh and note that sometimes iTunes thinks its a White iPod but really is Black.
    Help!
    Note: i did read this: http://docs.info.apple.com/article.html?artnum=301267 and it did not help.

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