IPod cannot sync

I connect my iPod to the computer and open iTunes and recently i have been getting a message that says.."The iPod cannot be synced. The disk could not be read from or written to." Usually I just click ok and nothing seems to happen but i want to know whats wrong and how do i fix it?

Have you had a chance to look at this troubleshooting page? It may be of some help: "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod

Similar Messages

IPod cannot sync, error -48

Lately I've been getting errors saying iPod cannot sync, error -48. However, it seems to sync fine. What's going on?

I have started to get these errors as well?
First time I used Restore which seemed to fix it until the next time I tried to sync having added several CD's worth of music when I got the -48 error. This time I also got an error reporting it was unable to sync as another programme was using the iPod?
Anyway this time I zapped the iPod with Disc Utility and restored it again, so far so good. But I expect it will need an iPod software update to fix it for good in the end. Lets hope Apple post one out soon.
Phil

I was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)

i was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)

Try:
iTunes: Error 13019 during sync

Why does my ipod cannot sync 20 GB of memory if it is 32 GB ipod?

why does my ipod cannot sync 20 GB of memory if it is 32 GB ipod?

The message is saying that it needs 5 GB more GB that what is available on the iPod.
How many GB are free before you sync?

Ipod cannot sync file not found

Itunes will not sync ipod. it says "ipod mickey cannot sync, required file not found." but it is showing my ipod in itunes. can anyone help?

That can sometimes be caused by a damaged ipod photo cache.
If you remove the current ipod photo cache, does that get you past the error?
For instructions on where to find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder

IPod cannot sync with iTunes

Hello everyone. I have a small problem with my brothers iPod. It cannot sync with iTunes, but mine can sync perfectly. We have the same iPod (Nano, 2GB) but his is black, and mine is white. When the iPod is plugged in, iTunes freezes for a minute or two and then keeps going. When songs are being updates, it freezes, and sometimes says that the source cannot by written to or read from, Any help?

Oh and note that sometimes iTunes thinks its a White iPod but really is Black.
Help!
Note: i did read this: http://docs.info.apple.com/article.html?artnum=301267 and it did not help.

My iPod cannot sync because of unknown error -51

Before the new itune update I was able to sync my ipod successfully. Now with this update each time Im trying to sync my ipod touch, it stops and theres a simple pop up that states "Ipod cannot be synced. Unknown error occured (-51)" WHAT IS IT?? Please help.

I just this afternoon started getting error -50 when trying to sync my iphone to itunes (mac) even though it worked just 4 hours ago!

Ipod cannot sync with library - using XP

I have a new ipod and itunes shows the following message when I try to sync it;
"The ipod cannot be synced. The required disc cannot be found" - any idea how to solve this, I have successfully trnasferred all my music to the library?
Thanks

Oh and note that sometimes iTunes thinks its a White iPod but really is Black.
Help!
Note: i did read this: http://docs.info.apple.com/article.html?artnum=301267 and it did not help.

Help!! The ipod cannot sync!

Hi all, i have a problem with my ipod.
I 've download the last itunes version, its full bat, and restore mi ipod, but now it cant sync!
The msg that appears is something like this:
"The ipod cannot synchronize. It does not find the needed file."
can someone help me pls, i try to put some files in the library (i can put folders but have to put files 1 at the time :s) but know the ipod wont sync...
thx a lot!
ipod nano (secnd gen) 4gb Windows XP

Hi Franramone,
First, try these five iPod troubleshooting steps, and see if they help with anything:
The Five Rs
There are a few different possibilities of what might be causing a "required file/folder cannot be found" error message when syncing an iPod.
So, let's go ahead and work through some steps to try, one-by-one, and see if anything seems to work for you.
The basic procedure with the following instructions would be to disconnect your iPod from your computer prior to actually performing the task.
Then, when you are complete with that step, open iTunes, and connect your iPod to your computer again, to check if you are still getting the error message. Repeat this kind of sequence as you go onto each next possibility to try:
<hr>
Corrupt Photo Cache folder:
Sometimes the "iPod Photo Cache" folder(s) on your computer can be corrupted in some way, which causes this error message.
Try deleting this folder off your computer:
1 - Go to "START > Search".
2 - Select "All files and folders", and make sure that you are searching over your entire main hard drive.
3 - Then, type "ipod photo cache" in the blank, and click "Search" to begin searching.
4 - When the search is complete, delete any "iPod Photo Cache" folders that you may find on your computer, by pressing the Delete key, or dragging the folder to the Recycle Bin.
<hr>
iTunes needs to be reinstalled:
It's possible that iTunes needs to be reinstalled, perhaps because some required installation files were not loaded properly, or have been deleted.
Disconnect your iPod from your computer.
Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
Description of the Windows Installer CleanUp Utility
Also, use this article to manually remove the left over files from installation:
Removing iTunes and QuickTime for Windows
After you've done that, restart your computer.
Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
Download iTunes - 7.1.1.5
Now, restart your computer once more.
<hr>
Corrupt iTunes Library files:
-- It's possible that there is some sort of corrupt file in the iTunes library, which is causing this error.
When you are getting this error message, does it seem to occur when it hits a particular song(s) in the sync?
Try using the technique described in this article, for help in doing this.
If so, then try tracking down where which song that is, and then attempt to play that song in iTunes.
If you think you've found the culprit, delete it from your iTunes library (with your iPod disconnected), and reimport it into your iTunes again.
-- Make sure that your external hard drive is connected. If you store your iTunes library songs on an ex. hard drive, then make sure that it is connected to your computer, or else you will have files that cannot be found in your iTunes library.
<hr>
USB issues:
This error could also be caused by something with your computer's USB connections with your iPod.
-- First, try connecting your iPod to a rear port, not the front one.
-- With your iPod disconnected, try unplugging all other USB and FireWire devices (except your keyboard and mouse).
-- Update or reinstall your USB drivers. For instructions, see the steps in this article.
-- Also, you could try using a different USB cord. Disconnect your current one from your computer and your iPod, and restart your computer. Now connect the new USB cord (if you have another one) to your computer, and connect your iPod.
<hr>
Firewall issues:
It's possible that your firewall or antivirus software is blocking an iTunes process (like iTunesHelper.exe, for example), from running properly when your iPod is connected.
First, let's determine what Internet security software you have.
If you're not sure, you can go to "START > All Programs", and browse along the list for your security program.
(Make sure to do the following with iTunes closed and your iPod disconnected.)
Here are a couple of firewall/security programs that come to mind, that we have kbase articles (or I have the security program myself) about how to allow iTunes onto it:
If you're using your Windows firewall, then you can use this article to enable iTunes on it:
How to enable iTunes on Windows XP firewall
If you're using McAfee Personal Firewall Plus, then use the instructions in this article to enable iTunes there.
(That article above only mentions "iTunesHelper", but allow anything Apple/iPod/iTunes related on that list... not sure if that is the only one listed there, but look around anyway).
If you are using something else, then usually, you launch the program, and go to some sort of section like "Settings", then go to something that says "Firewall settings", "Internet Permissions", or something similar.
Try to find a list of applications that it "Allows/Blocks".
Then, like normal, enable "iTunesHelper.exe", or "iTunes.exe", and "iPodService.exe" or anything else iTunes/iPod related (again, not sure if there are many things on that kind of list).
Now, after you've enabled iTunes processes on your firewall, restart your computer. Then, check your firewall again, just to make sure that your settings haven't changed back to default, and are still allowing iTunes.
Then, connect your iPod, and see if it syncs with iTunes or not.
<hr>
Let's test something...
If that does not fix your issue, then I would also like to do a little test with how something acts on your computer for you:
With iTunes opened and your iPod disconnected, go to Task Manager (CtrlAltDelete), and click on the "Processes" tab. Here, there ought to be these three processes listed:
iTunes.exe, iTunesHelper.exe, and iPodService.exe.
Carefully watch those three processes (if they are all there), and leave your Task Manager up and runnning so you can see what happens.
Now, connect your iPod to your computer.
Do those three processes stay in your Processes area when the iPod is connected? Or does some other strange thing occur?
For example, do either of those applications only stay for a few seconds when your iPod is connected, then promptly disappear?
Now that were done with the test (please describe the results of what happened in a reply), you can move onto some other possibilities:
<hr>
Other causes:
There could also be other things that could cause this error.
For example, if your computer is out-of-date with its Windows Updates, that might be a contributing factor.
You could try enabling disk use in iTunes, then resync your iPod with iTunes, and see if the error still occurs. (for instructions on disk use, check disk use
This could be a digital signing issue on your computer, too. See this MS document on that for details:
Detecting digital signing issues in Windows XP
In addition, I would suggest that you could try reinstalling your iPod's software update files.
See this for instructions:
What to do if iPod can't be updated because the firmware file was corrupt or not found
For some more ideas on "other causes", you could take a look at what is mentioned in this article. (i.e., running Chkdsk on your hard drive, or keeping your computer up-to-date with its downloads).
<hr>
I hope one of those things solves your issue!
-Kylene

IPod cannot sync with external drive

I had to transfer my iTunes music folder to an external drive as I was running out of space on my laptop. I'm also using my desktop now instead of my laptop. However, it is now only updating a few songs and I don't know where they're from as I moved all the files to my external drive.
I've configured the iPod to update from the external drive but it cannot recognise it. Do I need to reset my iPod before I can sync up to my external drive?

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

The Ipod cannot sync - disk cannot be read from or written to - Work around

I have been having the same problem and have talked to Apple support several times. It seems like the major problem is with Windows xp media center edition. They got back to me today with not a solution, but a work around. It seems to be working so far. If you are running media center edition open device manager and expand universal serial bus controlers by clicking on the + sign (with the itouch not connected) If you see "standard enhanced pci to usb host controller...right click on it and choose disable. Close device manager and reconnect your itouch to the computer. The sync will be much slower but it seems to be working for now. I spoke to a level 2 product specialist, and he was very helpful in giving me this "work around". He promises to get back to me with a fix asap. In that event I'll post the fix here.
Thanks,

Yes yes this worked for me too! ***?
I have Windows Media Center as well. I have tried EVERYTHING and I mean EVERYTHING including reinstalling my OS. I have spent all of yesterday and all of today not to mention much time over the last few months trying to get it to work better. Not since getting my iPod have I ever been able to get everything to sync. Restores simply resulted in movies that previously worked not working and ones that didn't start to work. Oh and this is my third individual one. Seriously this works, but is a pain because now a single movie takes about 20 minutes or so to copy. Lame. Well I am going to call Apple tech support and mention this to them and also put something into feedback. It is ******** that people have to jump through so many hoops to get this to work. Apple is lucky this isn't my sister or my girlfriend. Anybody who doesn't have much experience with computers would be lost.
Thanks though! Same here, you saved my life as I was seriously ready to throw this out the window, as much as I love it! :O
Apple, please do something about this.

Itunes does not see ipod, cannot sync

I actually found the answer, my computer (in my computer) was recognising the ipod as a hard drive device
I went to Control Panel, All Control panel items, Programs & Features.....Right clicked on iTunes.....the selected 'Repair'
Now I can see the Ipod in iTunes and sync

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Then for iPod operation problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPOD cannot Sync with ICal.

I have a problem synchronizing my "iCal" with my ipod.
I click "synchronize" all calendars. But none of the items were imported into my iPod.
I use my home desktop (iMac). It transfered well.
Anyone knew what might go wrong?
Powerbook G4 Mac OS X (10.4.2)

See if this helps: Mac OS X 10.4: Use iTunes 4.8 or later for iPod syncing

IPod cannot be restored or synced

I plug the ipod Nano into my computer and itunes starts and begins to sync a song and then stops and i get the error message "ipod cannot synced. The required file cannot be found". And "Windows was unable to save all the data for the file H:\iPod_Control\..." sometimes pops up from the windows start bar.
I try to restore through itunes and it gives me the 1439 unknown error message, and sometimes (-48) error message.
I have the lastest version of iTunes installed. I have restored my iPod a few times -now it won’t even let me restore (error 48)-. I have tried plugging it into other USB ports, I have tried restarting my PC, I have checked errors on the device.. Nothing’s working

Hello R.A.N.D,
And welcome to Apple Discussions!
Try enabling disk use on the iPod either through iTunes if possible or forcing it manually.
[ Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]
I would also try these steps if necessary.
1. Plug in your iPod and close iTunes.
2. Go to "My Computer". Click on the iPod drive once. Go to File, then click Properties.
3. Go to the Tools tab. Under "Error Checking", click Check Now.
4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
Hope it helps.
B-rock

Cannot sync iPod since updating to iTunes 7.1

My iPod is a 5th generation video model. I recently updated to iTunes 7.1 and when I first connected my iPod, it went to update the iPod software and then I got an error message "iPod cannot update - error (-48). Now, most of the time, iTunes doesn't even recognize when I plug in my iPod. I will try uninstalling and reinstalling my older version of iTunes, but I wondered if anyone else has run into this issue.

Clarification...it says iPod cannot sync - error (-48).
When I use the iPod Updater program it tells me my software is up to date.

IPod cannot sync

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