IPod cannot update because "firmware file" cannot be found

We have a video iPod with color--30 GB. When I connect to iTunes to update my iPod, it says a newer version of iPod software is available. When I click okay to download update, an error message comes up saying "The iPod "Rachel" could not be updated because the firmware file could not be found. Any suggestions on how to fix this error?

See if anything here helps: What to do if iPod can't be updated because the firmware file was corrupt or not found

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Just upgraded to Mavericks. Now I cannot access scans from my hp scanner. After it complete the scans and I try to save as tiff, jpeg or pdf I get a either a grey blur or a message that says cannot save because the file cannot be written to.

Just upgraded to Mavericks. Now I cannot access scans from my hp scanner. After it complete the scans and I try to save as tiff, jpeg or pdf I get a either a grey blur or a message that says cannot save because the file cannot be written to. I did not have any problems before the upgrade. I would greatly appreciate any light shed on this.

Go to the HP site and look for drivers for your scanner. It apparently needs an updated driver to work with Mavericks.

IPod Classic will not restore because firmware file cannot be found

It was suggested by an Apple store agent that I should restore my ipod to stop a an issue with tracks skipping that I suspect are related to bad sectors on the disk as all the songs play ok on my macbook.
However, when I try to restore I get an error reporting that the ipod firmware file cannot be found.
I have been unable to find any solution on the forums as to how I might resolve this issue.
Please advise how I might replace the firmware file and restore the ipod (the agent confirmed that bad sectors will be corrected during the restore process).
Thanks...Ian

1.Open the disk utility, hope your iPod appears there (left hand side), highlight it
2.Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3.Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4.Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
BE AWARE:
A low level format will cause the hard disk to scan the entire surface of the hard drive. The iPod will get really hot when doing this.
kind regards
Joe.
Message was edited by: J Barry

IPod cannot be updated because the file cannot be found

Just purchased a new 5th gen. 30gb iPod, and when plugged into my laptop & iTunes, I get the error message that "so and so's iPod cannot be updated - the file cannot be found." Then the iPod drops out of itunes, but stays in My Computer. Any way to fix this?

I just dealt with the same problem. None of the answers people gave to the problem worked!
Whatever it is that you're trying to put into your iPod... make sure that the file is located in your "My Music" file first.
Basically, when you get that message double check and if what you selected isn't in "My Music" drag and drop into it and try again.
I hope that helped!
I know... so frustrating.

HT201210 Update error - firmware file is not compatible?

When trying to update my iphoneafter downloading the update it brings error message saying " it can not be updated because firmware file is not compatible". How do I get around this problem?

Update your itunes to the newest version.

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

dedonred wrote:
"iPod cannot update because it contains files that are used by another application.
It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do.

For some time now, when I connect my iPod to my PC, I'm told my iPod cannot be synced to iTunes because (the file cannot be found). What gives?

For some time now, when I connect my iPod to my PC, I'm told my iPod cannot be synced to iTunes because (the file cannot be found). What gives?

Sounds like the file yo are trying to sync to the iPod is corrupted.
Try syncing only one item that plays in iTunes on the computer.
Also see the following since when you downgrade iTunes you have to reset your iTunes library since the older version can't read the updated version of the library.

Iphoto - trying to update iphoto to current ver. i get a message that says it cannot update because "file is not in orginal location"

Hi,
Ive moved my iphoto library to an external drive and it seems to be working fine launches from the external drive etc,
I then updated iphoto to iphoto 11 and then attempted to update to the current version either 9.3 or 9.4 i dont recall - whatever the updated version is.
I get a message that tells me that it cannot update because "file is not in original location"
Im not sure which file or which location is being referred to here.
im sure ive done something but cant seem to recall what that might have been...
im a little puzzled though since it still launches etc.
any help would be appreciated. (2007 imac)
thx

"file is not in original location"
Is that the exact error message? When do you get this error? will your iPhoto library work properly withou the update?
LN

Boot Camp 2" The disk cannot be partitioned because some files cannot be.."

*" The disk cannot be partitioned because some files cannot be moved."*
I'm seriously at wits end with this problem, and still looking for a solution. If any of you want to chime in with an answer, I will eternally grateful.
Oh, and just to get it out of the way;
+"defrag your drive with ____"+
Tried it, didn't work.
+"repair your drive using Disk Utility"+
Tried it, didn't work.
+"restore your OS using the start up disk."+
Tried it, didn't work....and now have to upload all my music files the hard way. Why can't iTunes just take it from your iPod? Who knows.
+"Try lowering the Gs to be partitioned."+
Tried lowering it to 30g, didn't work, and can't sacrifice more.
+"use an external Hard drive to copy your Hd...."+
No. I'm not about to blow money on an external HDD, nor do I feel like I should have to.
Specs: Boot Camp 2.0, Mac OS X 10.5.8. (didn't see a way to DL the newer version of Boot Camp.)
Message was edited by: Jtanny

How large is your HD and how much room do you have left?
There can't be ANY files at all in the new partition and there must be room in the old partition to move the "loose" files back to the old area.
I think I read that most "Defrag" programs won't move an "Anchored" file. Meaning it's used buy the 'Root' part of the Mac OS. If any of those files are in the new partition Boot Camp won't install over it, or move it and will just give a warning about not being able to move the files, etc. And it's not suggested to move it unless you knew what you were doing.
"+""use an external Hard drive to copy your Hd....""+
+""No. I'm not about to blow money on an external HDD, nor do I feel like I should have to.""+
What are you going to do when your internal HD dies?
They "rarely" give you any warning at all. You can get an External for as little as $50+- at Amazon, EggHead, etc, just get the size you have now or slightly bigger and then you have a "Backup" drive for the Mac AND Windows to use. Apple even has a BackUp program you can use. At the very least if your internal HD dies then you have another bootable drive to use until you buy another one.
Unfortunately, if you want the Windows install, your best best would be like @Csound1 mentioned, get CCC or SuperDuper and "clone" the drive onto another HD and just copy it back. Takes a couple of hours and your done. Copying it back like that automatically defrags the files as they are copied back. You CAN'T just copy/paste the HD onto another drive as the Finder can't copy the invisible" Root" files.
OR you can wipe the hard drive and start fresh and then spend a half a day to reinstall the Mac OS, then Software Update everything, then install all your third party applications, update those, music, movies, etc, then install Windows, etc.
"""+restore your OS using the start up disk+."""
+""Tried it, didn't work....and now have to upload all my music files the hard way. Why can't iTunes just take it from your iPod? Who knows.""+
I don't think "Restore" works because you may have some "Root" files that don't get erased?
And "Restore" only reinstalls the MAC OS and nothing else, so you shouldn't of had to do anything with ITunes. You definitely want to back everything up anyway, but in theory, it doesn't touch any applications or 3rd party stuff.
+"Specs: Boot Camp 2.0, Mac OS X 10.5.8. (didn't see a way to DL the newer version of Boot Camp.)"+
Boot Camp "Assistant" reboots and set's up Boot Camp to partition, install drivers and start the Windows installer. Boot Camp is actually an exe program. If you have done the Mac Software Update it's probably as high as you can get with 10.5? Go to the Boot Camp main page and check out the "downloads" section and see if they may have a manual download for you. You also can update the Apple drivers from the Windows side once you get there.

I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows Vista

I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction.

"The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Getting error message as shown: "The file 'Acknowledgements.rtf' cannot be installed because the file cannot be found in the cabinet file 'iTunes.cab'. Is there something wrong with the latest installer? (11.3.1)

Installs fine for me, so I'd guess you got an incomplete or corrupt download. See the Further Information area of Troubleshooting issues with iTunes for Windows updates for direct links and download a fresh copy of the installer.
tt2

Bootcamp - The disk cannot be partitioned because some files cannot be moved.

I know what you're thinking; this question has been posed before. But my circumstances are different.
Sooo I bought a brand new Macbook Pro 15" Retina, late-2014 model on Monday. After some initial setup (moving my music, downloading programs etc.) I moved onto the last thing I needed to do - set up bootcamp (primarily for gaming I admit).
Specs: 2.8GHz Quad-core Intel Core i7, Turbo Boost up to 4.0GHz
16GB 1600MHz DDR3L SDRAM
1TB PCIe-based Flash Storage - In total the files I moved onto it left me with about 890GB free on the HD.
At this point I had made sure everything was updated as far as I was aware.
I received the error message "The disk cannot be partitioned because some files cannot be moved." I was trying to make a 151GB partition but also tried going down to 40GB and received the same message. I tried several solutions I found online including booting in cmd+s and typing in some codes, I checked the disk with disk utility and it was fine.
Nothing much for it and I was feeling lazy, I backed up with Carbon Copy Cloner (I much prefer this program to time machine) and reformatted. Clean install of OSX Yosemite and the Macbook looked like it had just come out of the box. Before I even attempted to restore using CCC I started up bootcamp again: same error. With essentially a brand new Macbook Pro right out of the box, near to 1TB HD space free.
I've taken it to the local Apple store but they "Don't have any support for bootcamp in-store" and I'm out of the house for 12 hours a day with work (I'm actually at work now). Plus you know, I require food and such, so I don't get much time to get in touch with Apple support directly.
The guy at the Apple store recommended Parallels or Visualbox; note that I want to use bootcamp. I like the extra power and I have a copy of Windows 8.1 from a previous Macbook Pro that worked wonderfully through bootcamp. This should work as far as I am concerned and I don't want to accept anything less to be honest.
Any ideas?

Hi Loner T,
Thanks for your suggestion, however I did a step wrong and I am facing another bigger problem.
Step 1 was to use time machine to backup OSX, looks like I failed to do that, and only backed up the data instead. Because after I erase my internal disk, I cant restore from TM.
So now the situation is that I can't access my HD, can't reinstall Mac to that hard disk (it is not detected), Cant use DU to repartition the hard disk as well, option not selectable.
What can I do now?

Bootcamp - the disk cannot be partition because some files cannot be moved

Hi, I have been using boot camp for a while and everything was working fine but over time, windows were picking up some virus so I did a stupid thing of removing the whole partition thinking that I can re-partition again and install a clean windows system.
But to my horror, I got an error message saying "the disk cannot be partition because some files cannot be moved". So I decided to defrag my MBP, after almost 14 hours later the MPB is defrag but I am still getting the same error.
Looking around, I found this quote "On a side note, it actually doesn't have anything to do with fragmentation. It has to do with compacting the disk so that no files are on the outer sectors of the drive. You could have a 100% no fragmented file system but still have gaps between data and data on the outer sectors of the disk. They need to be moved to the inside of the disk. Boot camp will usually do this for you but the problem is if a system file, swap or something can't can't be moved while the OS is running is out there it can't be moved.. thus the error."
Bottom line is what can I do to install bootcamp again? will wiping OSX and reinstall from Time Machine solve this problem? I don't want to waste another day wiping everything when it's not going to work.
Thanks in advance for any help!

Just a quick update, I made sure I had the latest backup on my Time Machine and then I wipe my MBP and restore from Time Machine. The restore was completed however, when I try to boot up from my MBP, it wouldn't start.
I get to the Apple logo screen with the loading icon under that and it stays there forever. The only thing I can do is a hard shut down (press the power button for 10 seconds).
This is turning into a bit of a nightmare!

I can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'

i can't install icloud on my pc i get this error:the file 'AOSKit.dll' cannot be installed because the file cannot be found in cabinet file 'iCloud.cab'.this could indicate a network error, an error reading from the CD-ROM, or a problem with this package! please help!!!!!

“the procedure entry point kCMByteStreamNotification_AvailableLengthChanged could not be located in the dynamic link library CoreMedia.dll.”
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
Does iTunes launch properly now?
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes

When I sync my Iphone4 on Itunes I get a message saying that some apps cannot update because they are not compatible with my phone...also...Mail wont up/download...my provider adamant I have all the right settings..

When I sync my Iphone4 on Itunes I get a message saying that some apps (eg Find Friends) cannot update because its not compatible with my phone.
I also am not able to up/download mail even though my Provider is adamant the setting are correct...
IOS 7.1.2
would appreciate help with these issues :-)

However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

IPod cannot update because "firmware file" cannot be found

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