IPod Causes iTunes to Hang if Printer or USB drive are connected!

My iPod is a Classic 80GB
The problem began when I upgraded to iTunes 7.7 and I hoped iTunes 8 would fix this, but it has not.
*If either my printer (a HP C4280 all-in-one) or a USB memory stick are connected iTunes hangs when my iPod is connected. If both the memory stick and the printer are disconnected, iTunes will eventually recover and recognise the iPod after a minute or so. Furthermore if my iPod is connected when Windows is starting, it will hang at a black screen until the ipod is removed!!*
I have contacted Apple's phone support, but this has been unsuccessful in resolving this matter. I ended up wasting an afternoon uninstalling and installing iTunes.
Any suggestions...? TIA...
<Edited by Moderator>

It may not be the iPod that's causing the problem. I've had similar issues with two models of Epson printer and a Dell PC running both Vista & XP. I have one of the same printers on another machine (a different Dell model) which works fine! The symptoms I get mean that if I connect the printer, ANY external USB drive-like device fails. iPod, USB memory key, external USB hard drive etc. Windows still lists the device, and often shows one or more layers of folders however all the folders appear to be empty of files. Scary or what!?! Sometimes the printer can also prevent the PC booting up. I suspect that it takes a number of factors, hardware & software, to trigger the issue which means it's unlikely to get resolved since it's both hard to reproduce & determine exactly which subsystem is to blame. It's not ideal, but I just shut down the external drive when I want to print, then turn the printer off and the drive back on when I'm done.
tt2

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