Ipod causes windows XP to crash upon connecting to craddle

Question

I have an ipod that crashes xp every time I connect it to the PC. I have reset the ipod, and have re-installed win xp. I never had this before I updated to new apple itunes. What is going on?

Answer 1

I've noticed that you've asked that question a lot.
that's not surprising, Novy. blue screens are one of my "advice fields." (by no means the most common problem i work on, though. you can check whether or not i'm telling the truth about that by simply clicking on my alias and looking through a random sample of about 100 of the different threads you find me involved in. truth is important.)
i ask about the numerical and text codes of BSODs because there are literally dozens of different blue screen messages that you can get on a Windows PC. see:
Troubleshooting Windows Stop Messages
... and by cross-referencing the error codes with other information (like the circumstances of the BSOD, event log records on the PC in question, and any information showing up in the Device Manager on the PC), we can get a heads-up on a possible cause.
for example (not suggesting that this is your problem, it's just an example of the cross-referencing in action), one of the first thing i check for if people are reporting an 0x00000050 PAGEFAULT_IN_NONPAGEDAREA when they either launch itunes, import a CD in itunes, or (of all things) plug in an ipod, is this particular problem:
Easy CD Creator 5.0 Does Not Function In Windows XP
because truth is important, here's a search on the 0x00000050 code delimited by my alias:
b noir: 0x00000050
back to your startup blue screen:
The only error messages that I get is the one that asks you if you want to start up in safe mode or start up normally because the system unexpectedly shut down because of a power/software/hardware issue.
could you give us the precise text of that error message? (a search of the KB docs at MS on segments of the precise text can often pull up some information on an error message like that.)
love, b