Ipod charges but not recognized by computer or itunes

When I plug my 5th gen ipod into my computer it charges up but it isn't recognized in the computer or itunes. The ipod has worked in the past and I just updated itunes to the latest version but it still doesn't work.Can anyone help?

You might check out this document:
http://docs.info.apple.com/article.html?artnum=61711
Diane Wordsmith

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I installed a ipod shuffle, named it differently, now my ipod classic is not recognized by computer or itunes. How do i fix?

I installed an ipod shuffle with different name. Now my ipod classic is no longer recognized by computer or itunes. It appears that Itunes decided that I had replaced the classic with a shuffle. Classic battery doesnt seem to want to charge, and cannot restore.
How do i fix?

Hello BLTNO,
Start with this Apple support document related to your issue. Make sure to work through each and every single troubleshooting step as necessary.
http://support.apple.com/kb/TS1369
B-rock

IPod nano does not charge & is not recognized by computer or iTunes

I have a 1st generation nano 1 GIG.
It appears "dead."
It is not recognized by My Computer, iTunes or the Ipod Updater (The updater asks that I connect the iPod, which I do). The iPod diagnostics through iTunes also reports that my iPod is not connected.
I have tried my iPod on 4 different machines, with one of them having USB 2.0.
I tried the following from Jeff Bryan. (I don't know if the links from his post have carried over into this post.) So I will list the things I have tried near the end of this post.
- My iPod won't turn on.
- iPod battery doesn't charge.
- iTunes 7 doesn't recognize the iPod.
- Your Windows PC doesn't recognize iPod.
- iPod appears in Windows Explorer but does not appear in iTunes.
- iPod does not appear in iTunes.
- Fast user switching in Windows XP is not supported.
I tried resetting my iPod by switching the Hold button on and off and then pressing Menu and the Select button for 6-10 seconds. I have done this over and over and over.
I have uninstalled the latest iTunes, reboot, reinstall - same problem.
I have stopped the iPod service, plugged in the iPod, but it isn't recognized by My Computer as stated in the Apple Do-It-Yourself Help. I launched iTunes - same problem.
I used the window cleanup utility, reboot, reinstall iTunes, connect iPod - same problem.
I have used the Windows ipconfig utility to change my boot parameters, but still nothing.
If anyone has any ideas, I would greatly appreciate them.
My iPod is just shy of 6 months.
I do have a replacement contract with Best Buy - but I would like to cover all the bases before I succumb to defeat.
Thanks
XP Home with USB 1.1 Windows XP 4 machines, all XP, 2 XP Pro, 2 XP Home, 3 have USB 1.1, 1 has USB 2.0, 2 machines have latest iTune

I'm having the same problem, my ipodnano is about a year old and I can't figure out what to do. I just installed the new itunes on my new laptop with vista premium. I'm desperate for a resolution, do you have any suggestions at all. Any help is greatly appreciated. Thank you

3G iPod charges but not recognized over Firewire

My 3G iPod is not recognized at all by Windows when I connect it by Firewire. I have tried 3 Firewire ports on my PC (2 nForce 4 onboard, one on a PCI Audigy 2ZS). I have the latest drivers, updates, etc. I have no known spyware, viruses etc. I have tried it on my old iBook G4 with OS X 10.3 too (not all software is current on there because I can't get it on the Internet right now, but for the same reason it shouldn't have any spyware or viruses either!) and have the same problems.
It does not show up as a hard drive or in device manager. iTunes says that no iPod is connected. iPod Updater says to connect an iPod. The iPod does not show the do not disconnect message.
I have tried restarting the iPod many times, as well as putting it into disk mode, all to no avail. It charges and plays my music fine, but neither the iPod nor the computer recognize that they are connected.
I don't think there is a problem with the Firewire cable but I don't have another one to try. I haven't seen solutions online for problems like this except one person who was told that Firewire doesn't work any more but USB is fine. I am going to see if I can get a USB cable to try it with and if that works I suppose I'm happy - I was planning on selling it soon and most people would want USB anyway.
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Windows XP Pro

I tried everything I could find that sounded relevant already. I think I had that 2006-01-10 firmware on there but the problem didn't happen straight after updating so I didn't think that was the problem at first. I couldn't downgrade the firmware because the computer couldn't see the iPod!
I've now bought a third party USB cable and it works perfectly. Therefore the problem seems to be either with the Firewire lead (which works only for charging) or something in the iPod hardware. I'll leave this open in case anyone actually knows why Firewire won't work.
Can you suggest the best firmware to restore it with before I sell it if 2006-01-10 is so problematic? It seems to work fine for me but it would be better to play it safe I suppose.

Ipod mini is not recognized by computer, or itunes

I bought this ipod mini off of ebay, and it did not come with the cd. I have installed itunes, but when i plug the ipod in and the found new hardware thing doesnt pop up, and itunes doesnt recognize the ipod is plugged in. The ipod works fine, and i have reset it. Any suggestions? Do i need that cd??

Welcome to Apple Discussions!
Make sure that the iPod updater is installed...
http://www.apple.com/ipod/download
Install that and see if the iPod shows Do Not Disconnect on the screen. If it does then open the iPod updater and restore the iPod. If it doesn't then try resetting the iPod with it connected to the computer...
http://docs.info.apple.com/article.html?artnum=61705
btabz

IPod touch 4g not recognized in computer and itunes

I

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

My iPod touch 5 will not turn on, charge, is not recognized by computer or iTunes, will only be recognized when in recovery mode but then an error 1601 occurs and iPod then goes back to being dead and nothing happens

My pod is literally not breathing, no screen display no matter what, I've tried everything, wondering if there's anything I've missed :( please help

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Ipod charges but isnt recognized by windows or itunes

Ok so I see this is a huge problem..so here we go again:
My shuffle worked before and all of a sudden Windows or Itunes doesnt show that my Ipod Shuffle is connected. When I plug it into my USB port, the status light is amber and thats all that shows up. I have downloaded the newest versions of the updaters and itunes and still..not working. And when I try to use the updater, first it said NO ipod connected and now it says Ipod service error...I'm not quite sure what to do now, so any help I can get is appreciated!

Have you looked here:
http://docs.info.apple.com/article.html?artnum=93716

Ipod touch not recognized by computer or ITunes

Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

Charging icon appears but not recognized by computer help!!!

Charging icon appears but not recognized by computer and yes i have waited 30 minutes. That what the manuals said.
Then after a while the icon dissapers and the apple loggo thing appears and i have tried to turn it on but it won't just do!!!!.And i have like a month letting my ipod connect to the computer via USB but it wont charge =S...
What's going on???
HELP!!!!

Have you tried a different cable?
This is the iTunes Mac Discussions area - you can also post in the iPod Discussions as this is an iPod question more than an iTunes question.
Go here http://discussions.apple.com/category.jspa?categoryID=146 for iPod discussions.
MJ

TS1369 ipod touch not recognized by computer or itunes

My iPod Touch is not recognized by my computer or itunes. I believe this happened after the recent upgrade for latest fixes.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Also, if you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

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sssssssssssssssss sounds whenever the letter 's' is sung on my new iPod Classic but not in the itunes library on my computer - any suggestions?

Do you mean the s sound is too prominent? If so, check the EQ setting on your iPod. If it's set to something like "speech" or "treble booster", turn it off and see if that makes things better for you.

IPod mini 6GB not recognized by PC or iTunes

I am unable to get my daughter's iPod mini 6GB to be recognized on any of our three PCs or laptop. The iPod has been working fine with all of them the past 1.5 years. All PCs are running Windows XP SP2.
Initially, the iPod appeared to be dead, but through a Reset I was able to get it recovered. But plugging the iPod into a USB port on any PC does not bring it up on the PC. Windows Explorer, Device Manager, Disk Management, and iTunes do not know of the existence of the iPod.
But, the iPod's charging symbol is on and animated when plugged into a USB port. The iPod can be turned on, and what music is stored on it can be played and heard. All of the iPod buttons appears to be working normally.
If this were a PC device, I would reformat/wipe the drive and restart, but since none of our PCs recognize the iPod, I can't do that. Would a bad USB cable allow the iPod to charge, but not to be recognized?

I should add a couple of more bits of information. While the iPod was charging, the "Do not disconnect" message was not being displayed. Since the PC can't lock onto the iPod, this message does not show up ...
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Ipod charges but not recognized by computer or itunes

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