IPod charges, iTunes won't recognize iPod - Help!

my iPod charges when connected to my PC but iTunes will not recognize it (it will not come up in iTunes). as a result, i can't add songs to it, etc. i know my USB port works (both do actually). any advice? thanks in advance.

Hey Rina91!
Have you tried putting your iPod in Disk Mode, then connecting it to your computer again? For more info, read here -> Putting your iPod into Disk Mode
This may be a case of drive letter confusino in Windows. Follow these steps below to try assigning your iPod a different drive letter
Log off of any other users on your computer.
1 - Don’t plug in your iPod yet.
2 - Go to "START -> Control Panel -> Admin Tools (if you don't see this, click on "classic view" button on the left panel) -> Computer Management."
3 - Click on the "Disk Management" button in the left panel area.
4 - Now, with "Computer Management" and Control Panel windows opened, reset your iPod, and connect it.
5 - Right-click on your iPod's listing there (after a few moments when it gets recognized in this drive window), and click on "Change Drive letter and Paths". Then the "Change..." button.
Here's what it should look like:
Assign your iPod the letter "M" "N", "O" or the like (further along in the alphabet).
For more details, see this article:
Windows confuses iPod drive letter / Changing drive letter
Have you seen all the suggestions in this article, as well? -> iPod appears in Windows, but not in iTunes
See if you have any sucees with those suggetions.
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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