Ipod chromatic 5th gen not working. HELP PLEASE!!!

my ipod chromatic is stuck on the black screen as if it is dead. it will not connect to my computer and i have tried pressing all the buttons and nothing seems to work. any ideas?

I unfortunately have to join the group. This just happened to me 4 hours ago and I have had no luck at getting any reaction out of my laptop or the ipod. Do any of the IT people for Apple or any of the programers not have any suggestions?!

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