Ipod classic 120 going in to a reboot when trying to sync

My Ipod classic 120gb often goes in to a reboot after a sync - get apple logo then main menu when it tries disconnecting
If I plug it back in its fine
Can anyone advise as to what may be going on?

For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”

Similar Messages

Ipod classic 160gb, error -48, and error -53 when trying to sync to library

Can you help, i cant load tracks from my library and sync my ipod classic on either of my computers. i am running on both computers uptodate software versions and i have also tried all the usual reset routines but still have no joy becuase now it has lost all my music from the ipod and still wont sync.It initailly syncs until it gets to aprox 1gb full then it freezes and eventually pops up error messages. I tried the link that someone put up on previous post about the error code and tried running the enable disk and scanning for bad sectors but still i have problems. it has been working great with no real problems before now, but my ipod is now over 1 year old, surprise surprise and it is broken just like my last ones after 1 year!
Can you advise anything? i have run system driver clean up on both computers aswell as ipod when set as enable disk in itunes ,and fixed corrupt sectors but still wont sync, im lost now.
Someone help please.
thanks

I am having the same problem. Sometimes I get an error code and sometimes I don't. I tried to get apple to do something about it however mine is also out of warranty so no luck. I have read about a lot a people having syncing issues like this with their ipod classic and I am kind of amazed that apple is not willing to fix this issue. If I get it fixed or have any luck with apple I will post here. Good Luck.

Ipod classic 160gb,error -48 and error -53 when trying to sync library

Can you help, i cant load tracks from my library and sync my ipod classic on either of my computers. i am running on both computers uptodate software versions and i have also tried all the usual reset routines but still have no joy becuase now it has lost all my music from the ipod and still wont sync.It initailly syncs until it gets to aprox 1gb full then it freezes and eventually pops up error messages. I tried the link that someone put up on previous post about the error code and tried running the enable disk and scanning for bad sectors but still i have problems. it has been working great with no real problems before now, but my ipod is now over 1 year old, surprise surprise and it is broken just like my last ones after 1 year!
Can you advise anything? i have run system driver clean up on both computers aswell and fixed corrupt sectors but still wont sync, im lost now.
Someone help please.
thanks

I am having the same problem. Sometimes I get an error code and sometimes I don't. I tried to get apple to do something about it however mine is also out of warranty so no luck. I have read about a lot a people having syncing issues like this with their ipod classic and I am kind of amazed that apple is not willing to fix this issue. If I get it fixed or have any luck with apple I will post here. Good Luck.

IPod classic 80gb mb1477ll unknown error 53/50 when trying to sync?

So I have a 80gb ipod mb1477ll, and when I try to sync I get a couple hundred songs done and I get a "song title" cannot be be transferred because of an unknown error 53 or sometimes 50. I also sometimes get a "users" ipod failed because disk is not available. After I exit those dialogs it just sits there forever and says finishing sync do not disconnect at the top of iTunes. My wife's ipod 120gb classic same gen, I think works just fine with the same USB port and cable. I've been seeing that I probably need a new HDD for the ipod? What do you guys think? Any help would be greatly appreciated.
I'm running win7
iPod and iTunes are up to date

Hello Reed.jerm,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines a potential solution to your issue. While the article was originally written for Windows XP, most steps should still apply to your operating system:
iTunes displays -50 error message when syncing iPod on Windows XP
http://support.apple.com/kb/TS1539
For further information, see the following:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
http://support.apple.com/kb/HT1207
Apple Support Communities: iPod Touch cannot be synced because of…
https://discussions.apple.com/thread/2264793
Thanks,
Matt M.

IPod 80gb gets and error and/or freezes when trying to sync

When i try to sync my iPod to my computer, it will go smoothly until about 2-10 gigs of music is on the device, then i will either bet an error message, or itunes will freeze, losing the majority of the music that was just loaded.

See:
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities

IPod Classic 120 stuck

My iPod classic 120 is stuck in a reboot cycle and will not start. What should I do??

If all else fails to sort out the iPod, wait for the battery to drain down fully. When it does, wait for a further hour or so, to make sure it is fully drained.
Then you can plug it into power. At first, it will appear that nothing is happening, but it is and after about thirty minutes or so, the screen should light up. Hopefully, after it's fully re-charged, the iPod should work okay.
What happens?
Phil

I have an ipod classic 120 gb. I had music on my ipod that I had gotten from other people's itunes libraries by changing my settings to manually sync my ipod. However, twice I have had my ipod plugged into my mac and it completely erased everything

I have an ipod classic 120 gb. I had it set up so that I manually sync and manage my music. Twice I have had my ipod plugged into my mac and it had erased everything on my ipod. All the music on my itunes was still in my library, but all the other music was lost. I understand that I need to go back to the other libraries I got that music from, but how do I make sure that my ipod doesn't keep syncing and erasing itself? Also, now every five minutes a message will pop up on my itunes saying that it cannot sync because of an unknown error and then it has the number 13014. I have no idea what that is about. Does anyone else go through this? How do I fix it?

Well the iPod is supposed to be synced from YOUR iTunes music library, if you used other means to put music on there then the iPod is going to sync to only what's on your itunes music library when you connect it.
You need to put the files into itunes.
Far as your other issues, sounds like the drive is dying.
Check this support article for assistance
https://support.apple.com/kb/TS2380
http://reviews.cnet.com/8301-13727_7-10329819-263.html
search online for that number.

Ipod Classic 120 opens iTunes, is in My Computer, but NOT in iTunes

When I plug my iPod Classic 120 into the PC it opens iTunes automatically. It shows as an iPod in My Computer, BUT doesn't show in iTunes.
It doesn't show the Syncing Circle when I plug it in.
The screen just changes to 'Connected'
I also get a Caution bubble in the taskbar
Here is the other photo
I followed all the recommended options I saw posted including uninstalling and reinstalling iTunes.
It also locks up when I eject, and freezes up the PC as well.Stays on 'OK to Disconnect' for a while, not the way it always was.
Its getting to be a real pain!
Any help??
Please email me [email protected]
Thx

Did you put it on your ipod?

Newest version of universal dock appears to be incompatible with my ipod Classic 120 gb. Remote does nothing

I purchased from Apple, a new universal dock with remote (MC746LL/A) along with the proper dock adapter for my ipod Classic 120. According to Apple the dock works with any ipod with a dock and adapter.. The remote does absolutely nothing despite a brand new battery. The only reason I purchased this pricey accessory was to have an additional ipod station with a remote. I could have saved a ton of money if I didn't care about a sensor on front of the unit. Any thoughts.

You are in exactly the same boat as I. I have the same problem. I posted a query on this forum too but no help came forth. Looks like Apple could be blocking replies to iPod Classic issues since it withdrew the product. Amazing company. But incase anyone can still access this query, please help. It will help two customers of Apple if not more.
Awaiting help !!

My ipod classic 120 wont respond and the screen is frozen

my ipod classic 120 wont respond and the screen is frozen

Hello Charles,
What happens if you try to do a hard reset? To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may or may not work the first time around so be sure to attempt this at least a minimum of three times.
If the iPod remains frozen, let the iPod's battery drain completely, but attempting to recharge the iPod.
B-rock

My Ipod classic 160 gb,is dead only blinks when plugged to cpu via usb cable reset apple logo blinks as well Help!!!

My Ipod classic 160gb is dead,It only responds when I plug it in to cpu via usb cable then the screen blinks.When I try to reset it the Apple logo appears but the apple logo blinks on and off to as long as i hold the buttons down,when i realease the reset buttons it just blinks back and fourth to the blank gray screen,it worked fine yesterday night this morning its tanked.is this unit completely dead or can something be done at home?
Thank you for your help
Ice

I wrote this long time ago, have a read and see whether it can be soloved
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

I am getting a -50 error when trying to sync my IPOD Classic with XP.

I am getting a -50 error message when trying to sync my IPOD Classic with ITunes. My computer is running WIndows XP.

Given that you're on XP, we'd better try the following document:
iTunes displays -50 error message when syncing iPod on Windows XP

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized. Help!

I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.
I have searched high and low and there does not seem to be a way to authorize the iPod Classic. What can I do to sync my purchases to my iPod? I have tried reformatting/restoring it as suggested. It continues to only allow me to sync non-icloud/itunes content.
Help!

What exactly happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

How do I sync my Ipod Classic 160gb with my new computer (windows 8). It synced with my old computer (windows XP) but not with my new one (windows8)

How do I sync my Ipod Classic 160gb with my new computer (Windows8).? It synced with my old computer (WindowsXP) but will not do so on the new computer?

Hi Lechwe,
I had this issue recently, due to changing HD for an SSD.
In my case, since the library in my iPod was synced to the HD it was not syncing to the library in the SSD, though they were the same (had the same contents).
I found there's this checkbox in iTunes > iPod > [Settings] Music, called "Sync Music". Mine was unchecked, I guess due to iPod being synced to the old library. I marked the checkbox and clicked then in Sync. iTunes asked me if I was sure I wanted to sync the iPod with the "new" library, i clicked yes, and the it started determining the song to sync. Since the library was essentially the same (just a couple songs more in the new one), it synced the couple new songs and that was it.
Hope it helps!
Regards,
Awlo.

Ipod classic freezes when trying to sync photos

Hi
My Ipod classic has started to freeze every time I try to sync with my PC when adding new photos.
This is something I have done many times before without any problems but as of yesterday, every time I try it just stops dead.
As I type this message, my ipod screen just says connected and the itunes screen says syncing ipod do not disconnect but it's been like this for 2 hours now with nothing to show for it.
Syncing of music and videos works fine I hasten to add.
Not sure if it's relevant but yesterday I updated itunes to 7.7.1.11
Any suggestions would be greatfully recieved
Mark

Hello everyone. I'm new to Apple forums and don't know how to start a new thread! My problem is this: All my photos are on a Seagate External Hard Drive (there are about 3,500 of them) and I want to transfer them to my iPod. I've told iTunes where to find the photos on the EHD, but it just won't load them. I've got the Do not Disconnect message up, and have done for several hours - but no photos. I then tried loading a few hundred photos that I happened to have on the C drive, and that went fine and they loaded no problem. Why can't it load the ones on the EHD? I did it once before and it was fine, so I'm pretty certain I'm not being thick!
Any advice gratefully received. I don't really want to put all my pics back on the C drive as I haven't got that much room left - hence the need for the EHD!
Thanks in advance...

Ipod classic 120 going in to a reboot when trying to sync

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