Ipod Classic (120Gb) charging

My Ipod Classic (120Gb) charges when I use my Retina Ipad USB charger but does not show the charging/completed symbol as it does when I charge from my PC. My Ipod Nano (2Gb) has no problem with either method. Any ideas why?

Hi Mario,
All good information but it doesn't answer the question. The Adaptor supplied with the latest Ipad is more than adequate to supply the Classic and so I would expect the charging symbols to appear. When using the standard 5w charger the Ipod displays the charging state correctly but when using the 10w charger it gives the impression that it isn't charging even though it is. One snippet I didn't say is that the charge symbol only showed a 50% charge when in actual fact it was fully charged.
Anyway thanks for your interest if I find an answer I let the community know.

Similar Messages

My iPod Classic 120GB is clicking and not turning on. It has been charged but does not hold charge. I am not able to restore factory settings. Error code and have tried troubleshooting options without success. Thoughts?

My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

My iPod Classic (120Gb) reboots/crashes/freezes/resets every 15 minutes!

Hi and thanks for checking out my post.
About a year ago, I got an iPod classic (120 gigabyte) for my birthday. It served me well for about 7 months, until the headphone jack got busted and only played the Left channel of every song. So I got a replacement.
My new unit had been serving me for quite some time, until I updated my iPod firmware about a month ago (2.0.1)
Ever since, it has been rebooting to the apple logo screen (or the distorted black/blue/cyan/white variant) every couple of songs. after that, I have to press the menu and select for 6 seconds to get it to reboot faster (about 1 minute). Otherwise, it will take up to 3 minutes! I also have the problem with random song skipping. (doesn't happen to the same songs, it's very random)
I've had the same music loaded on to this iPod as my last one, so it shouldn't be my library causing problems.
I have read some 'solutions' telling me to uninstall iTunes 9 and reverting to iTunes 8. I have also read that by doing so, I won't be able to open my iTunes library. I don't want to lose my library just to get my iPod working again. I have read someone suggesting to defragment my iPod. I've read others saying NOT to defragment it.
My questions are:
- if a firmware update is released, will it fix my problems?
- if it doesn't fix them, will I get a refund or a replacement? (although my warranty time has passed recently)
- most importantly: how can I prevent my iPod classic 120gb from rebooting randomly?!
Also, the seed for the 'shuffle songs' seems to be the same again whenever my iPod crashes, resulting in the exact same playlist when I choose Shuffle Songs after it has rebooted. when I choose Shuffle songs again after that, it plays an identical playlist to the second one after another reboot. (If you get what I'm saying here)
It does work though when I have the shuffle songs setting on.
Another thing that might be of interest. When I first got the replacement iPod, and plugged it into my laptop, it showed lack of battery life, and it wasn't charging, so I had to charge it directly from the power supply first. (I don't see how this is relevant though)
I am also aware of the other topics about this phenomenon.
The lack of response from Apple, and lack of solutions has made me compile this post.
Thank you for your time.

I have this very same problem. However, when I watch a film or music video it plays pretty much to the end.......
I have also reset my iPod and no difference. ITunes / Apple say it is a problem and to keep resetting my iPod which is ridiculous as this takes an age to reformat every album and film and game I have for the thing.
At first I thought it was the battery but after watching a 3 hour film (The Great Escape - good film) it shows no sign of locking up at all.
I'm at a loss as the iPod is about full and is aways connected to the car.
Cheers for any help I may be able to get........

IPod Classic not charging or showing in coputer devices/iTunes

When I connect my iPod classic (120Gb) to my laptop it no longer shows under the computers devices.
The screen of the iPod shows "Charging. Please wait...". However, it does not charge. I have tried connecting the iPod to other computers to charge and with other USB connectors but there is still no difference. HELP!!

Hello Aideen,
And welcome to Apple Discussions!
So you have tried using a different USB cable as well as plugging the iPod into different USB ports on your computer? Have you tried resetting your iPod with it connected to your computer? To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu buttons together until the Apple logo appears. Try more than once if need be.
Otherwise, have you considered uninstalling iTunes and all Apple software on your system and starting from scratch? Here are instructions if need be.
http://support.apple.com/kb/ht1925
What happens when you force the iPod into *Disk Mode* using the instruction in this Apple support document?
http://support.apple.com/kb/ht1363
Does it appear in "My Computer" at least as a mounted drive? If so, try reformatting it using the tools provided by windows?
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

Horizontal White Line Right Across Screen iPod Classic 120GB

I bought an Apple iPod Classic 120GB 14 months ago. I have looked after it very carefully (it hasn't even left the house) and only used it sparingly. Last week an annoying horizontal white line appeared right across the screen. I have tried all the recommended including resetting it.
Having trawled the internet forums and asked at my local Apple franchise dealer this seems to be a common fault with the screen hardware. I gather I can expect more line to appear over the next few weeks. I followed Apple's online repair procedure and once I ticked the box for 'screen problem' there is another drop down box with about 4 options. One of these refers to horizontal or vertical lines across the screen so Apple must be aware of this fault. At the next stage I was advised that I must pay approx £95 before the iPod could be repaired or replaced.
I subsequently phoned their Customer Services Department in India to ask why I was being charged so much for what was clearly a manufacturing fault and was told that they had no authority to offer discounts for repairs. Having asked to speak to someone who could help I was put through to Apple in Ireland.
The person I spoke to again repeated that Apple would only repair the iPod if I paid £95. He claimed it was a very rare problem but they were aware of it. I suggested that if this was true, surely they would want to replace or repair the iPod free of charge or at least for a reasonable price. The answer to this was no. I asked how long they expected iPods to last as 14 months did not seem very long. He said that he couldn't answer my question. I would have thought that it was reasonable to expect a life cycle of nearer 5 years for an high quality mp3 player. I feel that if an iPod fails after only 14 months it is hardly fit for purpose.
Has anyone else experienced this?

this is the exact same problem as mine (mine is classic 80GB) :[
it started happening out of nowhere, for no reason too. it happened 10 days ago, and ive had it for 2 years 3 months
in addition to the line across my screen, there are some scattered dots above it that move around everytime i turn off my ipod and turn it back on, which is really odd and at first funny but now just very sad.
please please tell me if you find a solution (minus the huge fix cost), and/or email me at [email protected]

HT1363 i have an ipod classic 120gb. it has a white screen although i can hear the sound of the click wheel and even songs would play.but once dicharged ,my computer cannot recognize it please help

I bought an ipod classic 120gb in 2008. once by mistake it went in along with laundry in washing machine. I kept it under the sun to let it dry and tried to start it but it wouldn't.I kept it for charging and it started normally.after around 1 month when it got fully discharged i again kept it for chargin but it showed white screen.Although i could hear the sound of clickwheel and songs too but the screen remained white..Some suggested to replace the screen. Please help

It's likely that the moisture fried some of the internal components of the device. You'll need to take or send your iPod in for service/repair. Apple will do an out of warranty exchange versus actually repairing the device as a third party service would do.
Here is pricing for iPod repairs from Apple.
http://www.apple.com/support/ipod/service/prices/
B-rock

My old ipod classic will charge but will no longer sync to my itunes. My computer does not recoginze that it is plugged in. Is it time to replace it?

My old ipod classic will charge when I plug it it in but my computer will no longer recognize that it is plugged in and Itunes will not pop up. Is it time to retire this 5 year old classic?

Hello, a.higgins.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps in the article below that I would recommend going through.
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Cheers,
Jason H.

Windows XP sp3 + iTunes 8 + New iPod Classic 120GB = Blue Screen Of Death

HELP
My PC has just upgraded itself with Windows XP Service Pack 3, I have downloaded iTunes 8, and just today bought a new iPod Classic 120GB so I could enjoy the new Genius facility (my old iPod was a 20GB model from 2005). However I keep getting the Blue Screen Of Death whenever I plug in the new iPod, even if I start-up the computer with the iPod connected.
I've read other threads about this topic, but I've only seen people reporting this issue with Vista, not XP.
- I'm thinking of uninstalling and re-downloading iTunes 8. Will it retain all playlists, album artwork etc.?
- I'm also thinking of trying to connect with the iPod manually set to disk mode. Will this help to begin with?
Anyone got a fix for this problem yet....Apple?

As a follow-up to my questions above, I've now tried uninstalling and then re-installing iTunes 8 direct from the Download link at Apple.com. I still get the BSOD. I also tried with the new iPod 120GB manually set to disk mode. Again, still I get the BSOD. I also unplugged a couple of other USB peripherals from my PC (writing tablet, card reader), checked for any more Windows XP Updates, but still get the BSOD.
Anyone got any more ideas?

Ipod classic 120gb stuck in disk mode

i have a ipod classic 120gb and im having issues with it. i am unable to get it out of disk mode, my computer and itunes will not recognize it. ive tried all the steps ive seen in the forums still no luck. ive tried other usb port and other computers with no luck. it is almost 4 yrs old so warranty and other options are expired. does anyone have any suggestions?

That's super odd. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Can I do a duplicate search to delete on my ipod classic 120gb only? There are no duplicates on my itunes... I think these duplicates arose when I did a restore, and had to reload from the cloud, and my computer backup.... please help...

I have an ipod classic 120gb...
Somehow I have managed to get mutiple duplicates.....
I had a computer crash... and I restore several songs from the cloud, and from my computer backup from an external drive...
and also, from past purchases on itunes...... some songs I had loaded from my own cd collection....and songs had overlapped......
I knew I had duplicates before the crash and never took care of it.... but now of course there are more...
I have taken care of the duplicates in itunes, by deleting them one by one..... I made the mistake of checking boxes then highlighting and doing a mass delete... thinking it would only delete my check boxes.... and loss a lot of music... so had to restore backups again....
so.......
Ipod......... how do I delete duplicates from the ipod, without loosing music from my ipod... I have lost music that is still there I believe on the Ipod that is not on my itunes... but I am not sure...and I can not find a search duplicates in itunes for Ipod.... can anyone help me on this... is there a way to do it, without going through 8 days of music line by line??
Thank you

Restore the iPod and reload it from the library... Ah, but there might be media on the device that isn't in the library yes?
See Recover your iTunes library from your iPod or iOS device and a script called DeDuper which can help remove unwanted duplicates from iTunes if you end up needing to do a blanket recovery from the iPod. See this thread for background on DeDuper.
tt2

I have a 64-bit Windows 7 PC and a much-loved 2008 iPod Classic 120Gb. I recently updated iTunes to V12.1. I no longer have the 'info' legend in 'settings' and am unable now to update my calendar and contacts. Help!

I have a 64-bit Windows 7 PC and a much-loved 2008 iPod Classic 120Gb. I recently updated iTunes to V12.1. I no longer have the 'info' legend in 'settings' and am unable now to update my calendar and contacts. Help!

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Ipod Classic 120GB won't shut down

Hello everyone,
Two weeks ago I went on holiday, and took my Ipod Classic (120GB) with me. I plugged my Ipod into an adapter, and when the battery was full, I disconnected it from the adapter. But somehow, the image of the plug - which is shown when the battery is full - won't go away. Because of this, the battery will just lose all of its energy and I won't be able to use the Ipod for longer than one day. I already plugged it in the PC at home, but the problem hasn't been solved.
My question is: how can I get this "full battery-image" away?
Thanks in advance

Hello Jurrolino
And welcome to Apple Discussions!
So you are still able to use the ipod and listen to songs or is it permanently stuck on the battery screen image?
The screen saver (or whatever it is called in this case) for the iPod classic will show the battery meter and time when the iPod has been left idle for awhile. This is a feature of the iPod.
If the iPod is frozen on the battery screen, have you tried a simple reset of the iPod? To do this, toggle the hold switch on and off a few times, then press and hold the Center and Menu buttons together until the Apple logo appears.
If still no luck, I would recommend [restoring|http://support.apple.com/kb/HT1339] the iPod via iTunes.
Hope this helps.
B-rock

IPod Classic 120Gb restarts after syncing?

Hi,
When I sync and then eject my iPod classic 120Gb, immediately after rejecting (after the progress bar has gone all the way to the right) the iPod reboots...
This seems harmless, I'm having no other problems, I'm sure this isn't supposed to happen, right?
Any ideas, anyone?
TIA
Kevin Pitkin

I forgot to add that usually after I get some songs to sync then I try syncing again, it will end up erasing everything off the iPod and I have to start over.

IPod Classic 120GB random crashes

Hi,
I have a iPod Classic 120GB that for the past year has been randomly crashing in the middle of playing songs. For a long time it was once in a while but then it became daily and now I can't even listen to a complete song.
I've done several RESTORES and for the first 24hrs it seemed to fix the problem, but now it seems to be deteriorating. Any suggestions? Would it matter if the host sync computer is a PC or a Mac? Possible problem in the code of iTunes that when syncing would cause a problem? Could this be a sign that the HD is seriously deffective?
Any insight or tricks to fix the problem is appreciated.
much thanks

My new 120gb classic survived a 7 hour bus ride on Saturday without crashing once, however I was watching videos for most of the trip.
Over the weekend away I was using my small sound dock and again, no crashes what so ever.
After picking up my car from the workshop (the reason for the trip away) I plugged the classic into my Alpine IDA-X100 stereo (first time using the USB cable on the X100, as opposed to the older style connector) and no crashes at all during a 6 hour drive home.
And yet - after an hour of using the classic in the office with just headphones I've just had a crash.
This confuses me further - if it was firmware I'd have thought I'd have had crashes when using the sound dock, or car as well.
Have any of you who are also having crashes/skips seen this behaviour?

IPod Classic 120GB

I have a iPod classic 120GB and itunes isn't syncing all of my music. I have over 5,000 songs. But, once it syncs about 500 of the songs itunes freezes and stops syncing and gives me an error. I have tried changing the music files from MP3 to AAC that didn't work, I've also tried dragging and dropping the songs in sections and once it gets to 600 songs it give me another error. I've pretty much tried it all and now I have no idea what to do. Someone please help!

It is likely that the iPod's hard drive is faulty, and there is a problem with the iPod's storage media at about the point where 500 to 600 songs would be loaded. That is why it errors out consistently at about the same point in the data transfer, no matter how you load the songs.
You said you tried converting your song files from MP3 to AAC, so that would rule out a problem with the files being transferred.
It may be a problem with the connection between iPod and computer, but then, I think the problem would occur at a random point, not consistently when you get to about 500 to 600 songs.
You can set the iPod to Disk Mode
http://support.apple.com/kb/ht1363
With iTunes NOT running, connect the iPod. If you have any Windows utilities that can examine a hard drive, you can try them on the iPod's hard drive.
You may want to try reformatting the iPod's hard drive using Windows (instead of doing a Restore in iTunes). The format type used on the iPod's hard drive is FAT32 (when the iPod is used with a Windows PC). If there is an option to do a "quick format," do NOT select that option. Do a "full" format (it may fail at that same point).
If that completes successfully, try running iTunes. It will probably prompt you to do a Restore, which you will need to do because the iPod does not have any of its software loaded. Then, see if your problem still recurs.

Ipod Classic (120Gb) charging

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