Ipod classic 120gb not setting up

setup page appears to large for screen with lower half of screen blank no button visible to enter info to itunes. this may be an issue with screen resolution i tried to adjust resolution on installing but instructions became minute and unreadable then automatically reverted to computer settings. i have not yet discovered how to cancell auto resolution in windows. i have tried everything else3rs usbdriver device support

c morrison - first, please wait for an answer to your post instead of asking the same question on other people's posts.
It is a Windows screen resolution issue. Right click an empty spot on your desktop, choose Personalize, then scroll to the bottom and choose Display Settings. On this window is a resolution slider. You do not say what type of monitor/video card you have, but I would guess it will support 1024x768. Slide the slider to the right until it indicates that your resolution is set to at least 1024x768. Click Apply. If it looks good, click OK. You should be able to see the entire setup page.

Similar Messages

Ipod classic 120gb not working and service request won't go through

my ipod has been messed up for awhile now. it randomly started skipping songs and then it started not playing them. so i went to apple's website where it told me to follow the 5 r's which i did, and now it is just showing a red x and tells me to visit apple's website. i made a service request back when it first messed up but was really busy with school and now that i'm done i have tried to make another service request and it keeps saying we're sorry blah blah some kind of problem and to contact apple. unfortunately it's been over 90 days since i bought my ipod back in february and so i don't really want to call and have to pay. my ipod messed up in april so i only had it from feb to april. does anyone know if i can only make one service request or if apple is just having some kind of problem with the request or what the deal is. i would really like to get my ipod fixed considering it wasn't cheap and i've barely got to use it. thanks.

Have you tried contacting the courier company that collected your iPod in the first instance, or phoning Apple using the number in the "contact us" link at the bottom of this page?

IPod Classic 120gb Not Recognized by iTunes

Hello All,
Just completed an upgrade to iTunes v 10.6 and my iPod is no longer recognized by the Software on my 64 bit Windows 7 OS Laptop. I've heard that this may be a common problem with older iPod's on versions 10.5 or 10.6., is there going to be a patch to fix this problem (new version) or id downgrading to an older version the best thing to do. Everything was working fine prior to the upgrade so I am completely positive this is where the problem lies. As a FYI - the iPod shows up as a device under My Computer.
So......what to do?
Thanks

Nevermind....rebooted the iPod and all is well

IPod Classic 120GB cannot sync, "Required disk not found"

Somebody, please help! iPod Classic 120GB charcoal, current OS as of about a week ago (won't stay synced long enough for me to see what it is), iMac 24" 10.6.4, iTunes 10.0.1. Let me know if you need any more info and I'll try to provide it.
Everything was absolutely fine until I updated to the newest version of iTunes. Now, when I plug in my iPod, it says it's connecting then jumps straight to the "Okay to disconnect" screen. It never shows up in iTunes at all. After doing this repeatedly, I unplugged it then immediately plugged it in again before it had finished the progress bar on the "Okay to disconnect" screen, and it finally showed up in iTunes, but it gave me an error of "iPod was not properly disconnected" then "cannot sync - required disk not found" and disconnected itself again.
I tried resetting it (menu+center buttons) while it was plugged in, and this did nothing. iTunes still didn't recognize it at all.
About a week ago, I followed some instructions somewhere and toggled the "enable disk use" option (I usually keep it unchecked) then was able to restore it. The songs were added back in a bizarre order (not alphabetical, not chronological, songs within an album added out of order, jumping from artist to artist, etc.) and I had to sync it again for three random albums that it missed the first time, but once everything was in again it was fine. I haven't added any new songs or playlists to my iTunes library since then (just changed a few ratings and I like to keep track of play counts), but when I tried to sync it again this morning, I got exactly the same errors.
The only difference this time is that it alerted me that one song in my library (a song I happen to like very much) could not be synced. The song still shows up on my iPod, but will not play. It still appears and plays in iTunes on the computer.
The iPod works perfectly in day-to-day use and is a little over a year old. I take very good care of it (my previous iPod is four or five years old and still works fine) and it has never had any problems before this. It has almost 100GB worth of music (no other media, just music), which makes it pretty annoying to have to restore it more than absolutely necessary. What is going on here and is there some way to fix it that will last longer than a week?

Hi, yeah I'm experiencing the same issue as everyone else with a 120gb iPod classic using iTunes 10.1.1 (4). Started about the time of OSX 10.6.5 update and hasn't been resolved with the OSX 10.6.6 update.
iPod attempts to Sync but now quits without even appearing on the computer let alone iTunes.
I have ESET security but quitting the app doesn't help.
I also have an iPhone 3Gs and that's still syncing fine (thank heavens), via a different library.
I've since managed to wipe the iPod clean (back to factory settings) as forced to do so by following the instructions in another post to remove the iPod Photo Cache. I then moved my iTunes folder to another directory for safe keeping.
I set up a clean iTunes database thinking my old one might have been corrupted. To do this you open iTunes from scratch while holding down the option key and select "Create Library". iTunes then remembers the last library created whenever you open the app.
When I am able to see the iPod summary screen (a rare occurrence now) I see that "enable disk use" is checked ok - this has been noted as a problem in previous forums. So that's not the issue.
Actually the iPod doesn't even stay connected to my 2010 unibody MacBook Pro when the iPod is switched over to disc mode. It immediately goes into "OK to Disconnect".
So I now have a clean iPod, and clean iTunes - all empty and essentially useless!
Anybody out there with any ideas? Plllleeeeeeeese?

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.

My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

My iPod Classic 120GB is clicking and not turning on. It has been charged but does not hold charge. I am not able to restore factory settings. Error code and have tried troubleshooting options without success. Thoughts?

My iPod Classic 120GB makes a clicking noise when syncing with iTunes and will not sync. It will not turn on at this time and has been charged but does not hold the charge. After trying to sync, iTunes states that iPod must be restored. Have tried to do this but not successful, I receive an error code and have done the troubleshooting steps for the error and I am still not able to sync or use my iPod. HELP?

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

Hi, my 120gb ipod classic is not showing up in itunes, and everything is gone. how do i format it on microsoft ' format portable audio player ' ?

hi, my 120gb ipod classic is not showing up in itunes, and everything is gone.
how do i format it on microsoft ' format portable audio player ' ?
the device has just installed necessary drivers to microsoft upon plugging in
like a say though, not showing up in itunes still
before it recently had this failure, it had shown up as corrupted and that it needed restoring (but i was holding off, as i manually managed all music and was hoping for a way to back it all up, to no avail)
first time posting here, would appreciate a quick answer because tempted to just click the 'restore device defaults' option
Many thanks

same thing here

I have an ipod classic 120gb. Its not getting recognized by itunes.

I have an ipod classic 120gb. Its not getting recognized by itunes and i am unable to format it even though it says i must if i want it to appear on itunes. It does'nt work on any computer so its not the usb. ive reset it a few times but no luck. Any ideas?
Here is some of the info i got, im not sure however what they represent.
Retracts: 534
Reallocs: 216
Pending Sector: 62
PowerOn: 1253
Smart/Stop: 469
Temp:Current 27c
Temp:Min 5c
Temp:Max 56c

If Windows or Mac can recognise it, then reformat it using a Hardisk Partition tool, if not, it is time to replace the Hardisk.
The High Pending Number, indicates some bad cluster, which Hardisk firmware can't reallocate or remapped. This maybe due to, leaving the iPod in a Hot environment, damaging the Hardisk.

My iPod Classic will NOT format.

Disclaimer: This is a bit lengthy because I am describing the problem as clearly and directly with as much detail as possible.
My iPod is a platinum iPod Classic 120GB.
I actually had this problem about a year or so ago. I cannot vividly remember each issue but I would take it to school for it to work with their Apple computers since it would not function with my Windows desktop computer (the computer i posted this through is with my NEW Toshiba laptop). From what I can recall, I had problems syncing music to my iPod even with the Apple computer and when I tried to work with it on the Windows computer, I would get some message telling me to reset/restore/reformat it. I would click for it to do so and it would take an ungodly long time to do so. Like, it would do it for DAYS if I were to just let it. Then, I gave up on it and put it away for a while.
Everything from here on is from my NEW computer.
When I recovered my iPod from in my closet the day before I posted this, my iPod's battery was completely drained. Luckily, I still had a black charger compatible with iPods, so I used that to charge my iPod. It WILL charge. It DID charge, fully.
Then I disconnected it safely and then plugged it back into my computer. When the fully-charged iPod is connected to the computer, I get the "connected" screen.
On the screen, I get these messages, in this order. Please follow their links;
http://i53.tinypic.com/30wxgnr.png -- message 1
http://i56.tinypic.com/2mdfmgo.png -- message 2 (when I click start, the message on the right shows up)
http://i53.tinypic.com/x1x0nl.png -- message 3 (I click okay.)
http://i51.tinypic.com/2zhik94.png -- message 4 (I click close.)
Of course, my iPod is disc drive E.
When I unplug and safely eject the fully-charged iPod, I get the gray "Apple" screen. Then, when I touch the white circle/wheel, it goes to the language set menu screen. Then, the iPod is completely empty with no music, no nothing on it. But get this when I'm going to go play a game on my iPod;
Extras > Games > (any of the three games)
It will go to the game's main title screen, then to the screen to enter my name. Then, my iPod goes black for a second or two, and then back to the gray "Apple" screen again and then back to the language setting with nothing on it still.
To reset it, I would hold down the circle and the "Menu" buttons and then it would go black and then to the gray "Apple" screen.
Is there anyway to correct this problem, please? I really want to get my iPod working again and I have no clue how to get this resolved since Apple made no move to fix this when we sent it to their California department. So any suggestions or solutions anyone can offer to identify and correct this issue is greatly appreciated.

Hello Darcy Elks,
And welcome to Apple Discussions!
Try this:
Head to the Main Menu of your iPod. From there head to Videos -> *Video Settings* and make sure that the "TV Out" option is set to Off. You can change the setting while clicking the center button while the option you wish to change is highlighted. See if that helps.
B-rock

IPod Classic will not properly sync

Hey everybody. I'm really hoping that somebody could help me out with this, as I am getting rather frustrated with it.
My iPod Classic 120GB will not properly sync with iTunes on Windows 7. When I plug my iPod into my computer, I get the typical "Scan & Fix" message from Windows, and I generally just close the window without selecting an option (to Scan & Fix or Ignore), as neither option has ever seemed to change anything.
I used to have over 100GB of music on my iPod, collected from various sources over the past 5 years or so, but a few months ago I plugged my iPod in to add new music to it, and iTunes did not recognize any of the files on my iPod. When I ejected it, there was no music on my iPod, but it still had 100GB of space filled. I decided to just bite the bullet and reformat my iPod, even though I would be losing most of my music, in hopes that I could make it work correctly.
However, after I reformatted it, I have continued to have problems. I have reformatted using both iTunes and the Windows reformatting tool. Every time I plug my iPod in to add new music, the same things happen. I'm not automatically syncing iTunes to my iPod, because I like to be able to manage my music manually. I can add some music to it, but certain files will not copy and then nothing alphabetically after those files will copy either. I eject my iPod and use it normally throughout the day, but then when I plug it back into my computer again to try to add the rest of my music, iTunes says that my iPod has no music on it (even though space is being used). When this happens, I just restore the iPod and try again, and this is getting extremely aggravating.
My music is all in MP3 format, and I am not trying to add movies, pictures, or any other files to my iPod (other than cover art). I have run anti-virus checks and stuff on all of my music files, and everything has come up clean. Should I try converting all of my music to AAC, or will this just take forever and not actually fix anything? I have already tried downgrading to an older version of iTunes, and I have still been having the same issues. I don't know what else I could do, and I really don't have the money to buy a new iPod.
Thanks in advance for any help or advice!

There may be some hardware fault on the iPod's hard drive, which is causing this problem. Your use of manual loading may be agravating the problem, because you are making the iPod apply many small incremental disk access updates. If you used automatic syncing, iTunes makes all changes at once, with one disk access, then dismounts the iPod's disk and spins down until the next sync, when it again makes all updates at once.
I understand why you want to use the manual method, but here's a way to "replicate" what you do manually using automatic syncing.
Create a new playlist in iTunes. Load this playlist with ALL the songs you want on the iPod.
Select the iPod in iTunes. There is a row of "tabs" (starting with Summary). Click on Music there. On the Music tab, set it to Sync music using Selected playlists, artists, albums, and genres. Below that, keep it simple by checkmarking ONLY that new playlist with the songs you want on the iPod. When you click Apply, the songs on that playlist sync to the iPod.
Going forward, to update the iPod's songs, just update that playlist (add and remove songs). Basically, instead of manually updating the iPod, you are manually updating the playlist. It's the same work, but with several key advantages:
- The iPod does not need to be connected to make updates, increasing flexibility and reducing wear-and-tear on iPod. Just connect the iPod once after you are done making all changes to the playlist.
- Updates to a playlist are instantaneous. Updates made directly to an iPod (especially one with a hard drive that may need to spin up) takes a few seconds to a few minutes, depending on data size. You're just waiting.
- Many small updates to the iPod's hard drive is more wear-and-tear, compared to iTunes applying all of your changes with one consolidated disk access.
- iTunes keeps the iPod's "disk" NOT mounted, except when syncing. This reduces wear-and-tear, and the chance of data corruption occuring. The manual method requires the iPod's disk to be mounted at all times (until ejected).
- Because the iPod's disk is not mounted most of the time, you don't need to eject before disconnecting.
- You have a backup of all of your iPod songs on the computer's hard drive.
- If you do a Restore, or if you get a new iPod, all you do is go to the Music tab and select that one playlist again, and click Apply. Everything back to the way it was before, with a few mouse clicks (and 20-30 minutes or so of syncing).
If you want multiple playlists on the iPod, just create those playlists in the iTunes library. Name them so that they all appear grouped together in the iTunes sidebar. Checkmark those playlists on the Music tab. Do your "song maintenance" in iTunes using those playlists, and let iTunes automatically sync all changes at once the next time you connect the iPod (or click the Sync button).
Try setting it up to use automatic syncing, to see if there is any improvement.

Windows XP sp3 + iTunes 8 + New iPod Classic 120GB = Blue Screen Of Death

HELP
My PC has just upgraded itself with Windows XP Service Pack 3, I have downloaded iTunes 8, and just today bought a new iPod Classic 120GB so I could enjoy the new Genius facility (my old iPod was a 20GB model from 2005). However I keep getting the Blue Screen Of Death whenever I plug in the new iPod, even if I start-up the computer with the iPod connected.
I've read other threads about this topic, but I've only seen people reporting this issue with Vista, not XP.
- I'm thinking of uninstalling and re-downloading iTunes 8. Will it retain all playlists, album artwork etc.?
- I'm also thinking of trying to connect with the iPod manually set to disk mode. Will this help to begin with?
Anyone got a fix for this problem yet....Apple?

As a follow-up to my questions above, I've now tried uninstalling and then re-installing iTunes 8 direct from the Download link at Apple.com. I still get the BSOD. I also tried with the new iPod 120GB manually set to disk mode. Again, still I get the BSOD. I also unplugged a couple of other USB peripherals from my PC (writing tablet, card reader), checked for any more Windows XP Updates, but still get the BSOD.
Anyone got any more ideas?

My iPod Classic (120Gb) reboots/crashes/freezes/resets every 15 minutes!

Hi and thanks for checking out my post.
About a year ago, I got an iPod classic (120 gigabyte) for my birthday. It served me well for about 7 months, until the headphone jack got busted and only played the Left channel of every song. So I got a replacement.
My new unit had been serving me for quite some time, until I updated my iPod firmware about a month ago (2.0.1)
Ever since, it has been rebooting to the apple logo screen (or the distorted black/blue/cyan/white variant) every couple of songs. after that, I have to press the menu and select for 6 seconds to get it to reboot faster (about 1 minute). Otherwise, it will take up to 3 minutes! I also have the problem with random song skipping. (doesn't happen to the same songs, it's very random)
I've had the same music loaded on to this iPod as my last one, so it shouldn't be my library causing problems.
I have read some 'solutions' telling me to uninstall iTunes 9 and reverting to iTunes 8. I have also read that by doing so, I won't be able to open my iTunes library. I don't want to lose my library just to get my iPod working again. I have read someone suggesting to defragment my iPod. I've read others saying NOT to defragment it.
My questions are:
- if a firmware update is released, will it fix my problems?
- if it doesn't fix them, will I get a refund or a replacement? (although my warranty time has passed recently)
- most importantly: how can I prevent my iPod classic 120gb from rebooting randomly?!
Also, the seed for the 'shuffle songs' seems to be the same again whenever my iPod crashes, resulting in the exact same playlist when I choose Shuffle Songs after it has rebooted. when I choose Shuffle songs again after that, it plays an identical playlist to the second one after another reboot. (If you get what I'm saying here)
It does work though when I have the shuffle songs setting on.
Another thing that might be of interest. When I first got the replacement iPod, and plugged it into my laptop, it showed lack of battery life, and it wasn't charging, so I had to charge it directly from the power supply first. (I don't see how this is relevant though)
I am also aware of the other topics about this phenomenon.
The lack of response from Apple, and lack of solutions has made me compile this post.
Thank you for your time.

I have this very same problem. However, when I watch a film or music video it plays pretty much to the end.......
I have also reset my iPod and no difference. ITunes / Apple say it is a problem and to keep resetting my iPod which is ridiculous as this takes an age to reformat every album and film and game I have for the thing.
At first I thought it was the battery but after watching a 3 hour film (The Great Escape - good film) it shows no sign of locking up at all.
I'm at a loss as the iPod is about full and is aways connected to the car.
Cheers for any help I may be able to get........

IPod Classic 120GB

I have a iPod classic 120GB and itunes isn't syncing all of my music. I have over 5,000 songs. But, once it syncs about 500 of the songs itunes freezes and stops syncing and gives me an error. I have tried changing the music files from MP3 to AAC that didn't work, I've also tried dragging and dropping the songs in sections and once it gets to 600 songs it give me another error. I've pretty much tried it all and now I have no idea what to do. Someone please help!

It is likely that the iPod's hard drive is faulty, and there is a problem with the iPod's storage media at about the point where 500 to 600 songs would be loaded. That is why it errors out consistently at about the same point in the data transfer, no matter how you load the songs.
You said you tried converting your song files from MP3 to AAC, so that would rule out a problem with the files being transferred.
It may be a problem with the connection between iPod and computer, but then, I think the problem would occur at a random point, not consistently when you get to about 500 to 600 songs.
You can set the iPod to Disk Mode
http://support.apple.com/kb/ht1363
With iTunes NOT running, connect the iPod. If you have any Windows utilities that can examine a hard drive, you can try them on the iPod's hard drive.
You may want to try reformatting the iPod's hard drive using Windows (instead of doing a Restore in iTunes). The format type used on the iPod's hard drive is FAT32 (when the iPod is used with a Windows PC). If there is an option to do a "quick format," do NOT select that option. Do a "full" format (it may fail at that same point).
If that completes successfully, try running iTunes. It will probably prompt you to do a Restore, which you will need to do because the iPod does not have any of its software loaded. Then, see if your problem still recurs.

[solved] libgpod: coverart on iPod classic 120gb

Hi, I try transfer some coverart to my iPod classic 120gb, however, I can't write the files on it with amarok or gtkpod. Everything works fine except the coverart. My first thought: Maybe libgpod 0.6 from extra is too old. I have built a package of the new 0.7 libpod, which produces this error with amarok and gtkpod:
gtkpod: error while loading shared libraries: libgpod.so.3: cannot open shared object file: No such file or directory
ls -l /usr/lib/ | grep libgpod
-rw-r--r-- 1 root root 421998 23. Feb 09:38 libgpod.a
lrwxrwxrwx 1 root root 16 23. Feb 09:38 libgpod.so -> libgpod.so.4.0.0*
lrwxrwxrwx 1 root root 16 23. Feb 09:38 libgpod.so.4 -> libgpod.so.4.0.0*
-rwxr-xr-x 1 root root 384937 23. Feb 09:38 libgpod.so.4.0.0*
Does libgpod 0.6 or 0.7 support the iPod Classic 120gb as far as coverart is concerned? There are only the 80 and the 160gb version listed. What is wrong with my libpod 0.7 package?
Thanks,
Thomas
EDIT: I've set libgpod to the 160 gb iPod classic and the cover feature works now.
Last edited by tyr0 (2009-02-23 09:41:14)

Here is an update. I still have this problem, but for a time my center button acted normally but has since stopped again. Why would it work for some things and not for others. Anyone have an idea????

IPod Classic will not sync since installed iTunes 11

iPod Classic will not sync properly since installed new iTunes. Always stops at or around song 2 and just hangs there, even if left all night. Tried restoring the iPod, made no difference. Tried syncing just some songs, sometimes it will do 20 or so but not more than that - and I have 10,000 songs.
Saw something about problem with Winsock and reset that but no effect.
Recently been re-recording CDs in Apple Lossless with 'Convert to AAC' selected for iPod. Maybe the conversion process is causing the block? But it did not before.
I also tried moving the itunes material from the Synology NAS to the PC as I thought the processing power might be the problem. It synced once after that, now it is blocked again. Tonight I tried selecting only the original AAC files and it seems to have worked for them, my problem therefore seems to be the Apple Lossless - unless the syncing of AAC files is another one-off.
Not for the first time I wish I had not updated iTunes because it so often leads to problems of some kind. Why do they not care?
Any

Update: following successful sync of AAC files, I changed the setting to 'manual' for music & videos, used the View menu to restore the old sidebar, and manually added the Lossless files to the IPod. That actually seems to be working (very slowly). But it would be better if Sync worked as it should.

Ipod classic 120gb not setting up

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