Ipod classic 120gb not working and service request won't go through

my ipod has been messed up for awhile now. it randomly started skipping songs and then it started not playing them. so i went to apple's website where it told me to follow the 5 r's which i did, and now it is just showing a red x and tells me to visit apple's website. i made a service request back when it first messed up but was really busy with school and now that i'm done i have tried to make another service request and it keeps saying we're sorry blah blah some kind of problem and to contact apple. unfortunately it's been over 90 days since i bought my ipod back in february and so i don't really want to call and have to pay. my ipod messed up in april so i only had it from feb to april. does anyone know if i can only make one service request or if apple is just having some kind of problem with the request or what the deal is. i would really like to get my ipod fixed considering it wasn't cheap and i've barely got to use it. thanks.

Have you tried contacting the courier company that collected your iPod in the first instance, or phoning Apple using the number in the "contact us" link at the bottom of this page?

Similar Messages

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    Hi,
    You can download the latest official Firefox here: https://www.mozilla.org/en-US/firefox/new/
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