IPod Classic 160 GB refuses to restore

I was using this iPod on a Macbook Pro last night, doing a transfer on Music Rescue. Halfway through the transfer the program crashed, and my iPod's data got corrupted.
I hooked it up to my Macbook Pro and the computer wouldn't recognize it. I then hooked it up to a PC and formatted the disk (because iTunes wouldn't restore it) to a exFAT setting. Then, back to the Macbook and formatted again to Mac OS X Extended Journaled.
Now iTunes at least recognizes it, but still can't restore it. I get the error message that my iPod is busy and can't be restored. When I put it into Disk Mode and try to restore it, it gets all the way through, the progress bar fills up and then boom, "Unkown Error occured" with no code.
The iPod itself displays all the normal screens, but when I turn it on it shows there is no music, no videos, no anything, and yet when I go to Settings > About, it first showed that my iPod was completely full, and yet had no music, and now it says 0 KB free and 0 KB used.
I have been at this for hours, I just want my iPod back. I can't send it back to Apple because it got run over by a car a few months ago. That has never been an issue for performance, so I don't see why it would be now.
Somebody help me!

Well, looks like after a bunch of connecting, disconnecting, formatting, and restoring attempts, it finally just worked! Anyone who has this issue, if it looks like your iTunes freezes in the middle of the restore process, DONT QUIT! Just let it run for a few minutes. It'll work.

Similar Messages

TS1538 ipod classic 160 gb. unable to restore or format. tried all the recommended steps. no go. Any suggestions?

ipod classic 160 gb. Unable to Restore. Also cannot format via C:\ right click on drive and Format. Have tried all the recommended steps I can find. No luck. Any suggestions?

do you need an internet connection to do a restore? (after downloading the software of course)
I can't get to a different connection until Friday night...
It doesn't seem like the antivirus and whatnot made any difference.
what kind of hardware problem do you think it is/would it be fixable or would I have to buy a whole new ipod?
I think the harddrive is still okay... it feels the same vibration wise now as it was when it was working fine- no awkward clicking or movements like I experienced when my old laptop's harddrive crashed.

Ipod Classic 160 Gb refuses to play several songs.

Hi
i´m long time reader , first time "complainer".
I had an Ipod 4G then 5.5 Video 80 Gig and had no problems with them.
All songs in my library were played without any glitches.
Ipod classic simply refuses to play some of them.
Those songs are very "old" i ripped them with a decoder called lame long time ago.
4G and 5.5 G Ipods played them and itunes still dose but Ipod classic don´t.
I chose a song and Ipod simply stops i mean not freezes just stops playing. I can move forward and back in song and i can see "play" symbol in upper right corner but the progress marker dont move and i dont hear any sound.
Is here someone with a similar problem ?
i´m sorry for my bad english.

If those Files are ripped in .mp3 (this is what I guess) you may try to convert them to .mp3 again. There is a Tool called dbPowerAmp which is shareware, but I think, a free demo is available. With this Tool, I once repaired some Songs that where ripped with Lame. My old Player MusicMatch said, their are curpted. iTunes played them well. So just try to reconvert your files from .mp3 to .mp3.
By the way: The Format .aac is not a bad one.

IPod Classic 160 GB refuses to sync a 70 GB iTunes library

Title says it all: my iTunes library is well below the maximum capacity of my iPod, but I still get a message that the library is too big to fit on the Classic's disc.
I am not getting negative error messages (as stated by others here on the discussion board), there are no corrupt files and I checked the discs. I also deselected syncing of my movies, series, podcasts and photos (although there should be enough room to sync those, too: they amount to about another 70 GB). I also restaured the iPod with only music syncing left, with no success.
Funny thing is, iTunes always reports that there needs to be about 48,8 GB free but that there are only 48,2 GB available (this was before I deselected photo syncing). When I deselected photo syncing (about 3 GB), those two numbers didn't change in any significant way, as far as I can tell.
Anyone got an idea what's going on here?
Message was edited by: Charel

Thank your for your suggestion, but I think now it is related to my putting the smart playlists into a folder of their own (to reduce clutter).
As soon as I select those to sync, I get the error message.
This seems bizarre to me, because, as I understand it, smart playlists should increase iPods content only by a few hundred bytes at most, but somehow removing them from their default location may trigger an additional copy of all the songs included to be transferred to the iPod.

My ipod classic 160 gb suddenly became 0 kb free after i restored it to factory setting

my ipod classic 160 gb suddenly became 0 kb free after i restored it to factory setting. it should be a lot more. I dont know what to do with it. I tried resetting it, but it still says "0 kb free" in the setting area.

For your info,
restored it to factory setting
means erasing everything in your iPod, and putting back factory defaults, ie no music.
read this Apple Support Article on Restore
You must have music in your iTunes Library and then press SYNC button in iTunes, which will populate the iPod.
Watch this Apple Support video on Sync iPod
If you dont have any music in your iTunes library or somewhere in your PC, then buy some or import from CDs.
Have a nice day!

TS3694 I'm geting an unknown error message 13010 when I restored my iPod Classic (160 GB) 2.0.4 Mac to my OS X version 10.9.5 Mac computer. It cannot by synced. Help!!

I'm geting an unknown error message 13010 when I restored my iPod Classic (160 GB) 2.0.4 Mac to my OS X version 10.9.5 Mac computer. It cannot by synced. Help!!

See Corrupt iPod classic.
tt2

Discussion: backing up or restoring from my Ipod Classic 160

Recently I had a hard disk problem on my PC and had a new disk installed as H drive. I use Windows XP home edition and H is now the start up drive.
The previous hard disk remains as C drive.
I have had major problems restoring the backed up music from an external hard drive that I thought had my entire music library backed up. But apparently not so.
Anyway, right now I am satisfied that my Ipod Classic 160 has my entire music library (approx 12000 songs) on it and is working satisfactorily. (I purchased the Ipoc Classic 160 earlier this year to replace a defective Ipod Classic 120 and at that time the Itunes library synched perfectly with the new Ipod.
Similarly, when I open Itunes it shows my music library and playlists as they should be.
I have purchased a third party software (CopyTrans) with the view of restoring my Ipod and its contents and hopefully again synchronising it with Itunes.
But I am not sure the best way to go. I dread the thought of doing something that could compromise the data on my Ipod Classic 160 because it seems the only place where my entire music library is intact.
I can't explain how or why files are missing from my hard disk (H drive) or external back up (J drive).
I've contacted Apple support and they have been most helpful as far as they can be. They can't assist with advice of getting the data back from my Ipod Classic 160 and again synchronising with Itunes.
I am conscious of the old saying that a little knowledge is sometimes worse than none at all and am rather nervous about what I need to do so any advice or assistanct would be appreciated.
Thanks in anticipation
Paul in Melbourne (Australia)

I think I know what you're trying to do, and I know how to do it, but I'm not entirely sure. if you want the songs, pictures, etc. that are on your iPod to transfer to your computer, there is a way of doing that simply through the computer its self. without buying anything. it's entirely free and legal. and then if I'm understanding correctly, you have an external hard drive that you want all of those songs on. so if I were to tell you how to take the songs from your iPod, put them on your computer, and then move them from your computer to an external hard drive, would that answer your question? because, if so, I can tell you how to do that, but if thats not the answer you're looking for, then I can't be sure exactly what the question is that you're asking. sorry, hope I can be of help..

My iPod Classic 160 is in disc mode and won't turn off, itunes doesn't recognize it - ¿how can I make it work again?

My iPod Classic 160 is in disc mode. I responds to nothing. iTunes doesn't recognize it. It doesn't sync. I've tried to restore and got error 1429. Now it just stays in disc mode and won't turn off. I'm keeping it connected to the charger so it doesn't go dead. Is there anything I can do to resurrect my pod?

To get out of disk mode do a iPod Hard Reset.
Toggle the Hold switch till you dont see the red mark.
Press Menu and Center buttons simultaneously for about 10 secs till the Apple logo comes ON then release the buttons
Select your preferred language.
See this Apple support Article on the 5Rs.
http://www.apple.com/support/ipod/five_rs/classic/
If you try to restore and get a1429 error message, read this Apple Support Article
http://support.apple.com/kb/TS1372
Good Luck!

IPod classic displays 'No music' after sync, HDD problem? Geschiedenis • Verwijder So recently I synced my iPod Classic 160 GB like I did so many times and when I wanted to play some music afterwards it couldn't find any files on the iPod anymore. H

So recently I synced my iPod Classic 160 GB like I did so many times and when I wanted to play some music afterwards it couldn’t find any files on the iPod anymore. However when you look in the settings it displays that ~roughly 90 GB free space is available. Seen the fact that I had about 60 gigs of music this doesn’t seem like a coincidence and I think my music is still somewhere on the ipod but the HDD isn’t recognizing it anymore.
I’ve tried resetting it, and resetting it to factory settings, which didn’t work. When connected to a desktop it won’t be recognized by iTunes, it displays an error message that the iPod cannot be read and that I have to reset it to factory settings.
I’ve spent some time researching this problem yesterday and I ran into a myriad of vaguely similar problems didn’t really offer any help. Currently I’m thinking that formatting the iPod might work, and restoring the software afterwards. However this is a rather bold strategy so I’d like to consult you here first.
Thanks in advance!

Hi turingtest2,
Thank you for the info, with formatting my iPod I managed to connect it to iTunes again.
However..in the page you linked to there is a section about how transferring large amounts of data can dump your library. That seems to be the problem in this case. It won't even allow me to transfer more than 2 gigabytes of music per sync, if I go higher it will dump everything again. Having over >60 GB of music in my library, this is disastrous to say the least.
Do you think that there is any other solution besides the method you mentioned involving Smart Playlists?

Ipod Classic 160 6th g. doesn't sync w/Imac g5 non intel OS 10.4.11. This is a replacement for same ipod which was stolen recently. That pod worked fine with Itunes 9! Now this pod says it only works with Itunes 10.7. ***!!!! Why has Apple screwed up?

My ipod classic 160 6th gen. was recently stolen. It had 3000 tunes on it and it synced perfectly with Itunes 9 on my Imac G5 non intel OS 10.4.11. So I recently bought same model and guess what, it doesn't sync at all. Now message says it only works with Itunes 10.7 and up. I certainly cant afford to buy a new intel based Mac and I really dont need a new pc. It feels like Apple has dropped the ball on its long time users and tough luck to you and all the $$$$$$$ spent on downloading songs and buying ipods over the years! I AM SO ANGRY THAT I CANNOT BRING MY MUSIC WITH ME ANYMORE. I dont know if there is any solution to this except being extorted to upgrade to new tech! I have been trying to get answers to this issue but nothing seems to work. Any help would be greatly appreciated. I am not a tech genius so extremely techy solutions will be in vane.

one more detail, after a restore, when I attempt to reload music to the ipod, if I try and move, say, 20 files, the transfer seems to work as it should but then stalls on the last file. Eventually, the status will change to "Updates Files on (my ipod)" a and suggests the iPod is syncing even though I have the auto sync feature turned off.
This process eventually works itself out, and seems to take longer relative to the number of files I attempt to transfer. Once done, howver, if I try and eject and dismount the iPod, iTunes stalls with the spinning pinwheel and I am warned that the iPod is syncing again with the spinning candy cane status bar. Eventually thisd works itself out and the iPod dismounts from iTunes and the desktop and eventually the iPod is free to disconnect.
Then if I try and play the music I just transfered, the iPod says there is no music loaded.
Ideas?

Ipod classic 160 usb not recognized

Ipod Classic 160 (not recognized by computer) and under Ipod Diagonistics (no Ipod found). I have two other Ipods which I-Tunes and my computer recognizes. I have reset Ipod to no avail. Because I am unable to connect to I-Tunes with the Ipod I am unable to restore or reset. I have watched all the YouTube videos and followed each. One thing that is strange is it will not test or disconnect from disk mode. I really enjoyed this I pod and hope one of you can resolve this problem for me. Thanks

Howdy spacecraft24,
Welcome to Apple Support Communities.
From what I gather, your iPod classic isn’t recognized by iTunes on your PC. Take a look at the article linked below and try running through the troubleshooting suggestions that it provides.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Take care,
-Jason

Ipod classic 160 using 30GB laptop

Is there a way to import my extensive cd collection (at least 160GB worth) to my ipod classic 160 using a laptop that has only 30GB? Can I somehow use my 1TB external drive to help get all the music onto my ipod? So far everything I import to itunes goes directly on my laptop which has been quickly overloaded. Can anyone give me an idea of what to do here. This was so easy using non apple mp3. There must be a way!

First, there is no need to convert mp3 files to AAC, iTunes and iPod support mp3 just fine. So, you can rip your CDs in iTunes in the mp3 or AAC format, or any of the formats supported by iTunes.
Second, it sounds like you’re interested in moving your library off of your laptop and onto your external drive, no problem! That makes it easier to help if that is your ultimate goal. But just to make it clear, there are a few considerations you need to be aware of:
a- iTunes has a “Consolidate Library” utility that lets you port all your music files to a new location. Doing this leaves the original music files in place and creates copies in the new location. So, you need to decide if you want to keep the originals or delete them once they are all copied to the external drive. You can make that choice later.
b- When you consolidate your library to your external drive, iTunes will have to manage the organization of the files and folders. So, if you’re using your own way of filing your mp3 files and not letting iTunes manage it, then consolidating your library will copy all your files into the iTunes organization on the external drive (but your original files will remain where they were).
c- Having an iTunes library on an external drive works just fine but there can be a few quirks. If you have a PC, sometimes Windows decides to change the drive letter of your external drive for no apparent reason. Also, if you start iTunes and it can’t find the external drive (disconnected, power off, new drive letter, etc.) then iTunes will open with a default library, which it expects to be on the C:\...\My Music\iTunes location. If you don’t have a library file in that location, then iTunes will create one and open up with a blank library. However, both of these risks can be handled easily and are recoverable.
d- You can have multiple iTunes libraries, such as the one on your external drive and perhaps the original library on your laptop. However, all libraries are independent so when you change one there is no change to the others. If you manage multiple libraries, you need to decide up front which will be your primary library. Since you have a capacity limitation on your laptop, your primary would be the external drive. The reason to decide this is so that (1) if you auto-sync your iPod, you want it to reflect what’s in the primary library, which may be different from the one on your laptop, and (2) when you add new music, make tag changes, make new playlists, etc., you make sure you’re doing that to your primary library so that the changes get put onto your iPod. So, if you decide to keep the original library on your laptop as an auxiliary library, then you should not auto-sync your iPod with that library open since over time it will differ from your primary library on your external drive. Also, when adding new music, do that with your primary library open, not the one kept on your laptop. With some experience, you can learn how to add new music to your external drive, then also add it to your laptop, but I won’t get into that now.
So, if you’re ready to go through with this, follow these steps:
1- Make a backup copy of your "iTunes Library.itl" file. By default, this is located in your C:\...\My Music\iTunes. Keep a copy of this file in a safe place just in case something goes wrong with the consolidation (see step 9 for recovery). You should make a habit of backing this file up anyway since it contains all your playlists, song ratings, and play history.
2- Create a folder on your external drive where you’re going to put your music files. If you have some music already on the external, I don’t recommend putting your new library there, create a separate folder (e.g. E:\iTunes Music). If you already have some music on the external drive that you want in iTunes, you will add those at the end of this process.
3- Start iTunes and go to your iTunes preferences (Edit/Preferences, then click on the Advanced tab). Next to the “iTunes Music folder location” window, click on the “Change” button and navigate to the folder you created in step 2. iTunes will put up a message indicating something like “updating library” but that doesn’t actually move your library.
4- While still looking at your iTunes preferences, make sure these two options are selected: "Keep iTunes music folder organized" and "Copy files to iTunes music folder when adding to library". Close the preferences dialog.
5- Select the iTunes command Advanced/Consolidate Library. iTunes will warn you that this is a big change, so let it rip if you're ready. iTunes will copy all your laptop’s library to the new location on your external drive. This may take awhile if you have a large library.
6- When the consolidation is complete, right-click on any song and select Get Info. Check to see that iTunes has the native file stored in the new location on the external drive.
7- This step is optional, but I recommend doing it to help prevent problems with drive letter changes, and it makes your iTunes library completely portable to other Windows PCs running the same version of iTunes as your laptop. Close iTunes and go to the C:\...\My Music\iTunes folder. Move (don’t copy) the "iTunes Library.itl" and "iTunes Music Library.xml" files to your external drive. You can put them anywhere but I recommend a folder that is easy to see and understand (e.g. E:\iTunes Library Files). Now, hold the Shift key while you start iTunes – keep holding the Shift key until you are prompted to “Choose Library” or “Create Library”. Select “Choose Library” and navigate to you put the "iTunes Library.itl" file on the external drive. iTunes will start up as usual. Note that holding the Shift key while you start iTunes is how you toggle between libraries, and how you can create a new (blank) library. Also, iTunes remembers the location of the last library it opened, so you don’t need to use the Shift key to re-open the library you last used.
8- If you had music on the external drive that you want to add to iTunes (now that you have extra capacity on the external drive), then simply drag and drop these files directly into your iTunes library. iTunes will make copies of these songs and organize them in the new folder structure you’ve set up – you can delete the original copies of these songs once you confirm that they’re new location in iTunes is set.
9- If any of the above steps got messed up, or you’re not happy with the results, then simply restore the copy of the "iTunes Library.itl" file you backed up in step 1 (put it back in the same location), then hold the Shift key while you start iTunes and navigate to the original "iTunes Library.itl" file location on your C: drive.
10- If all is well and you don’t want the original files on your laptop, then delete away. If you decide to keep the original files as an alternate library, then do the same as in step 9 to restore the original library. You can then toggle between libraries by holding the Shift key while starting iTunes and selecting the appropriate "iTunes Library.itl" file. Note that to change from one library to another, you need to close iTunes and restart it with the Shift key being held – you cannot change from one library to another with iTunes open. Also, sometimes it helps to put something in each library so that you can easily tell which one you have open. Maybe create a folder in the iTunes source column called "Primary" or "Secondary" so you can tell when you open one library vs. the other.
11- If you launch iTunes expecting it to open the library on your external drive and it comes up with an empty library, or the original library, that may mean that your external drive is not being recognized by your laptop. Check to make sure it is active, then re-start iTunes with the Shift key and select the "iTunes Library.itl" file on the external drive to return to your primary library.
12- If you have other PCs with the same version of iTunes, you can connect your external drive to them and use the Shift key as you launch iTunes to select your library. This makes your library portable to other computers – cool huh?

Ipod classic 160 gb says something on it but nothing on it and when i connect to computer itunes freezes

So i have an ipod classic 160 gb i have it already 2 years.
When i look at my ipod it says there is 7 gb free but there is nothing on it!
I have already restore it but when i have to choose my language it blocks.
Also when i format it true windows, it doesn't help.
When i connect my ipod to my computer my itunes can't find my ipod and my itunes freezes even windows can not find my ipod, only when i hold my middle button and menu button then i can format it. but it says synchronizing on the screen but i don't see annything on itunes happening.
hopefully you can help me!u

Thanks Yes, I just found it ( at http://osxdaily.com/2010/11/24/fix-for-no-content-on-iphone-ipod-after-ios-4-2-1 -update/ ) right before I saw your suggestion to look for that fix. But thanks. And yes, it did work. Weird bug, but simple fix, thanks be.
--B-bob

IPod Classic 160 Gb - iTunes is SLOW and where are my Podcasts?

I just upgraded to an iPod Classic 160. I have experienced 2 problems, but not with album art.
First, iTunes is very slow. It seems to freeze for minutes at a time when performing any operations on it.
Secondly, I have a lot of Podcasts - both video and audio.
I can download them with no problem. I can see them in the contents pane in iTunes for my computer. I can play them in iTunes and I can sync them with my new iPod (apparently).
However, they do NOT show up on my iPod. The new contents screen shows No Podcasts. When I do a search for them they show up as songs and I can heard the video podcast soundtracks.
In iTunes with my iPod connected they show up under both the iTunes directory and in the iPod Directory immediately after syncing. However, if I eject and then reconnect the iPod, upon reconnection they no longer show up in iTunes in the iPod directory.
I am assuming this is a bug with either iTunes 7.4.x in the way it categorizes Podcasts or it is an OS issue with the iPod. I have the latest versions of iTunes, the latest SW and Firmware updates for the iPod and have rebooted to assure that the latest versions are the ones running.
Anyone else experience these? Anyone find solutions?
Thanks.

I'm having very similar problems.
In addition to iTunes becoming completely unusable for a few minutes (completely frozen) when I plug in to sync and recharge, the unit itself seems to periodically hang for more than a few seconds as I navigate the menu.
My podcasts disappear from my iPod classic every time I sync, whether or not I listened to them.
Every once in a while it just shuts off and requires a manual restart to come back on.
The battery seems to drain far faster than what makes sense, and all I do is listen to music. Two hours into my listening time and the battery meter says its almost a quarter drained!
At this point the thing keeps randomly rebooting for no reason when I am using it. Also, as I'm typing this, I heard the click of death from the hard drive.
One thing of note though, I noticed that I had set up LastFM with the thing when I first got it. I doubt it would cause half the issues here, but it is a variable to consider.
I have restored this device three times since it arrived. In addition, I'm finding myself restarting it at least twice if not more per day.
I have put in a request to warranty this thing. This soon after ordering it, and after all the things I've done, my experience screams that this unit is defective. Either that, or Apple is gonna need to issue a recall. I really hope it is just the former.

IPod classic 160 last effort before returning it...

After my Archos PMA400 packed in - it was merely 5 years old... sigh ... I made the horrible mistake to replace it with an iPod classic 160. Guess what...
After updating iTunes and the iPod firmware to the latest releases, it still won't sync more than 20 songs in a sync.
Turned off covers, turned off mountable volumes, but it made things worse..
Anything else I have to try before leaving the Apple universe once and for all?
Honestly, I am deeply disappointed. Visited the London Apple Shop only to be told I need an appointment for talking to an enginner... well London is a two hour trip for me and being treated like that is a PITA...!
Apple, get this sorted out!

Here is possibly a strange solution for you....
I noticed that when I first tried to sync my 160 I had some issues...
Upon looking at the device, I noticed the clock never set itself.... Since you have 2 smart devices talking to one another, some times they do need to know they have the correct time etc to communicate...
After manually setting my iPod Classic's date and time things have been a cinch and no issues...
Give that a try or see what the clock says in your ipod... Also note that I had to restore after setting the clock because the first syncs really crapped out and windows was always complaining about possibly bad items on the disc...
Good Luck Man!

IPod Classic 160 GB refuses to restore

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