IPod Classic 160Gb 6th Generation Won't Sync With Windows 7 Laptop

Yesterday I purchased an iPod Classic 160Gb to replace my old iPod Classic that is on it's last legs (10 years old)
My laptop recognises the iPod as a drive but iTunes does not recognise it at all. When I connect the iPod to iTunes the iPod shows it is syncing but this only lasts about 10 seconds. Needless to say there is no music etc. on the iPod when I disconnect it.
I have tried all the troubleshooting suggestions but none of them have worked. When I try and connect my old iPod I have the same problem.
I upgraded to the latest version of iTunes before connecting my new iPod; it seems to me that this is a software problem!
I have spent over 5 hours on this today and am getting fed up now
Any ideas please?
Thanks in advance.

I'm getting this exact problem too, although mine is not brand new it randomly wiped itself the other week and now nothing I'm doing will get the songs back onto it, this is so frustrating!

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Hey eamonn27
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
Express Lane
https://expresslane.apple.com/GetproductgroupList.action
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Message was edited by: Sossity

Sossity wrote:
Ok, should I try the trialing X, for those persistent multi covers that do not respond to adjusting the track names as first suggested? I went to your tips page & saw the graphic for that. Is it ok to just leave the Xs in or must they be removed?
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[color="#FF0000">
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hello everyone and thx for the helpers .
i got macbook pro (late 2011) and ipod nano.
when i'm trying to sync it with my music on my itunes , nothing happens , nothing !
i'm getting crazy from this .
basically, when i plug the ipod to my mac the itunes pops up automatically and recognize my ipod but when i'm pressing on the sync button the process starts and ends less then a milisecond an nothing happens !
the ipod's version is up to date and i restored it 10 times already and still same problem.
any idea's ? because i start to give up ...
thank you everyone ...

could not unmark this question so i'm replying here.
i don't know what happed but everything got back to normal !

IPod Classic 160Gb 6th Generation Won't Sync With Windows 7 Laptop

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