IPod Classic 160gb quit working

Hi, I was listening to my ipod classic while working out. I had it on shuffle mode and decided to back out into the menu mode to select an album. As soon as I hit the menu button the ipod quit working and now a red X appears telling me to go to apple support.
I went to the "apple.com/support/ipod" and followed the steps to restore my ipod but none of them have worked. I'm unable manually boot into disk mode on the ipod. Is there something else that i can do before bringing this in to the apple store?

How old is this iPod?
i

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My ipod classic 160gb stopped working and has a lock at the top. it won't sinc to itunes. suggestions?

my ipod classic 160gb stopped playing and has a lock at the top of it. none of the functions work and it won't sinc to itunes. my computer doesn't recognize it and showed a message of "windows has stopped this device because it has reported problems (code 43)". any suggestions?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

My ipod classic 160gb will be playing fine then it sometimes freezes up or start shuffling through the songs not playing at all. After i reset it works ok for a while then same thing. Bought this so i could control through my steering wheel/radio.

I sure hope someone can help me with these ipod classic 160gb issues.
My ipod classic 160gb will be playing fine and then freeze up (unable to move around in it at all) and i have to reset it. This happens constantly whether in my car or when i listen at work. After i reset it works ok for a while then eventually requires another reset.
Another problem is that it will be playing fine and then start shuffling through songs without playing them. The songs that get shuffled work fine in the itunes program but not on the device. A reset does not correct the problem with these particular songs.
Also, sometimes when it is working and not freezing up or shuffling through, it will appear that a song is playing (in fact it says "now playing"), the song titlte is scrolling, but the song progression bar does not move. The count up in front of the bar stays at 0:00, and the count down at the end of the bar stays at the song length minutes not counting down. After I reset, it works fine and all the songs will play.
The reason I got this thing was because i can control it through my steering wheel/radio while i'm driving. I previously had a Zune 80gb which i'm glad I held on to. I have over 6600 songs (so I'm obviously a serious music listener and obviously frustrated), but only about 10 songs were downloaded through itunes, the rest I either ripped or downloaded from other site. From what i've been reading it sounds like there's a lot of ipod owners out there experiencing similar problems. Does anyone have any suggestions to resolve these issues for me and everyone else? I got my first iphone 8 months ago, then the ipod and was considering an ipad. But in light of my ipod issues.....
I hope someone can help me and convince me it wasn't a mistake to go Apple! Thanks!!

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing

I have a ipod classic 160GB , the problem with it is that it is dead no respond at all, i even tried to do a hard reboot, i tried to connect to itunes but it did not work, if somebody has a solution please let me know! the screen on the ipod shows nothing........

This is the iPod touch forum. I will request that you post be moved to the iPod Classic forum.

IPod Classic 160GB Reboot loop BUT Disk Mode Works!

I have searched the internets and have yet to find someone with the same problem as me.
I have an iPod Classic 160GB which is stuck in a reboot loop (apple logo appears for 10 seconds, then restarts again). This happened shortly after using it as a disk to transfer a file from a Linux machine to a PC. This is probably not the culprit though as I have done this many times.
The reboot loop continues and neither windows nor a mac will recognize the iPod until I put it into disk mode. When I do this, it functions perfectly. I can move files to/from the disk, add songs in iTunes and then play them from the iPod. I am able to restore the iPod but when it tries to complete the process it goes into the reboot loop.
So, in brief, I have tried:
1) Resetting the iPod (duh).
2) Restoring it using iTunes while in disk mode on a Mac and a PC.
3) same as above but manually choosing an older firmware version.
4) Manually formatting the drive using a Mac and a PC.
So perhaps there is something wrong with the iPod that is not hard drive-related or there is something wrong with the firmware partition. Needless to say, I'm baffled.
Answers such as "Send it back to Apple." or "You're screwed, it's a brick." will not be considered helpful unless they accompanied by an explanation.
Thanks in advance.

Some more info:
I can get into diagnostic mode by pressing select and REV, but I can't force a disk scan by pressing MENU, SELECT, REV, and FFW.
Any help?

My iPod Classic 160GB is recognized by computer, and goes through sync process, but still has old stuff...

My iPod Classic 160GB is recognized by computer, and goes through sync process, but still has old stuff...
I feel like there must be an issue with the library location, but I don't know how to correct that. My Dad recently wiped my computer and deleted Windows XP and installed Windows 7. I don't know what he did, but my iTunes library is still intact it seems. However, I've added quite a few podcasts that I'd like to sync to my iPod. When I connect it, it goes through the sync process, but ends quickly and says its safe to disconnect. None of the new podcasts are on there though.
Also, there was something really wrong with my iTunes account. When I went to buy something from the store, it wouldn't accept my password, and when I went to reset it, it wouldn't recognize my birthdate and month (I had the correct username). I ended up creating a new account and purchasing a song. This time, it did sync the new song onto my iPod, but not the podcasts I'm trying to sync.
As far as the library location, is there anything particular that has to be included in that library in order for it to be recognized by iTunes when you sync? Awhile back (before my Dad worked on my computer), I had changed the folder location to my external hard drive, but in researching, I saw that I still had in another drive some folders with music that is currently on my iPod. So it looks like I have some stuff on two different drives... Maybe this has something to do with it not syncing right?
I did check, and my Firewall doesn't have iTunes blocked.
As you can see, I'm not very experienced with all of this... Sorry for the confusion. If you are interested in helping me and have any questions, please let me know.
I'm hoping someone will be able to help me... I desperately want to be able to listen to my podcasts, as I'm a stay-at-home Mom of 4 little ones, and the podcasts are kind of an "escape" for me when the children are napping or playing. :-)
Thank you in advance for your help!

Oh my goodness!! I am absolutely thrilled right now B-rock!! I don't know how I missed it, but when I went back to change the setting like you mentioned, I noticed that the very top box that says "Sync Podcasts" wasn't checked! I have no idea why... But my heart started to race when I checked that box and all of a sudden it started syncing all my podcasts!! It's gonna take a long time (I have 385 of them!), but I am just so happy you helped me with this problem. Thank you SO much!

My music won't play on my ipod classic 160GB and it skips songs can anyone help me?

My ipod classic 160GB won't play my music there is sound coming from it but the music won't play and it skips songs as well does anyone now how to fix that?

Have you checked if your Earphones are working?
Do you get the Music menu after the reset? (what is display on the Screen? song playing)
Normally if you Reset the iPod, it will turn the shuffle mode off, but do check under setting that shuffle mode is off.

Can't sync iPod classic 160GB

I recently purchased an iPod classic 160GB. I am running Windows XP with SP2,
iTunes 7.4.3.1, QuickTime 7.2 (I am hesitant to install iTunes 7.5 due to known problems with QuickTime 7.3). I had to go to my local Apple Store to get the latest iPod Software Update installed (56.6 MB is pretty huge; this Update for my iPod video was only 6.2 MB).
Problem Number 1: iTunes cannot successfully download an iPod Software Update (1.0.2) if the download has been Paused and then Resumed; iTunes loses track of the size of the module it was working on. (If there are buttons in the application to pause and resume the download, they should work correctly.) (This happens with both the iPod classic and the iPod Video.)
Problem Number 2: I cannot successfully sync my Music Library (40GB) with my iPod classic. I actually got to listen to a song after 4 days of trying to perform this download (only 800 MB of my music made it into the iPod successfully.) iTunes froze up when the iPod was first attached and also while trying to perform the sync. (I also have and iPod Video (30GB) and it works fine although a little slow.) The Genius at my Apple Store was able to load the iPod successfully using one of their BootCamp machines since my Music Library resides on an external hard disk. (And it only took 4 hours of work to get this far.)
Device Manager in Windows also shows an additional driver (iPod Driver) in the USB section with the iPod classic attached (it is not shown when using the iPod video). Both iPods show as Drive J: in the My Computer window.
Note to Apple Management: When a customer pays $250 to $350 for and iPod, the customer has heightened expectation levels, especially if he/she has had success with prior successful products. Especially since the classic is the 6th generation machine. Please get on this Apple!!!!!

I solved my problem!! I just loaded my iPod classic 160GB with 40GB of music and one video file.
I upgraded to iTune 7.5.0.20 and iPod Software 1.0.2 with no major ill effects. (I had to install iTunes 7.5 a second time because it told me to.) Windows XP is at SP 2 level and appears to be fine.
I tried using msconfig to stop initally loading anything except iTunesHelper and qttask. Nothing major broken yet. This is good news.
I tried loading over one album at a time (Using the Manual button in the options) and iTunes started freezing up at weird places (but it usually came back after a while.)
So I set the iPod into Disk Mode and I went to the Summary screen and only checked the "Enable Disk Use" box. (The top box was already checked.)
I Clicked on the Music tab and chose Sync Music and All songs and playlists (I would suggest you try something less to test this; my whole list took almost 12 hours to copy over. But I'm running with 1.1 USB ports). It ran very smoothly and iTunes only got fussy when I asked it to eject the iPod, but it eventually did it.
After it said I could disconnect, I got the iPod out of Disk Mode by using Menu/Center buttons and presto, it was up and working. All my playlist present and accounted for.
It'll take me a couple of days to find any problems (I have 31 days of music to listen to), but it's looking good.
Thank you to all who have listened to my problems and provided help!!
Apple has managed to keep this customer.

Can't access iPod classic 160GB in Windows and iTunes

Hello,
after connecting my iPod classic 160GB to computer with Windows Vista I can see it in My Computer but can't access it. In iTunes 10 it not appear and every access via My Computer takes many time. After disconecting iPod is restarting by itself...
But iPod itself is working - a little laggy, but working. One thing changes: about 80GB free space disappear and iPod tells me that only 153KB is free...
I suppose disk failure - how can I access it and repair?

Everything that was on your classic should also have been in your library, and that backed up to another drive. If you manually managed the device, and it was the only location holding your media, and it has become corrupted, there really isn't much hope. See Corrupt iPod classic. There may be a slim chance to recover media stored on it via disc mode if is isn't stored elsewhere, but if it won't mount, or has been reformatted, then the moment has probably passed.
tt2

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

Error -50 & -69 When trying to sync music Ipod Classic 160gb

Hi everybody,
I recently installed an x64 version of Windows 7 Ultimate. I have an Ipod Classic 160gb (late 2009), and i am trying to sync it to my itunes library. However, everytime i do so, it will copy across a few songs (a different number everytime, no more than 500 though) my Itunes freezes up (as well as the ipod). After a while, once it "comes back to life" i get either "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-50)." or "Itunes cannot copy {Song Name} to {Ipod Name} Ipod. An unknown Error Occurred (-69)".
Here is what i have tried:
Enable Disc Use - No Luck
Uninstall / Reinstall Itunes + Rebuild of Library - No Luck
Uninstall Itunes, reinstall + Rebuild Library on Previous version (9.2) of Itunes - No Luck
Kill APSDaemon.exe While synching - No Luck
KIll all other Apple Services + Processes - No Luck
Uninstall Antivirus - No Luck
Reformat Ipod - No Luck
Create a Virtual x32 environment of Windows 7, and recreate my library using the latest Itunes - No Luck
Virtualize a Mac environment, and try on there - MAC OSX doesn't allow virtualization on a Windows "Base" (what a piece of ****) - SO, no luck
Media Monkey Transfer - freezes up like a dead body, then just crashes.
Manually transfer - Work sometimes, doesn't work otherimes. Seems to be Random.
I know you are all going to say "oh, the song it get stuck on is corrupt". Well, it isn't. The song plays fine in Itunes if i go to investigate. When i go to my music "source" it is an actuall file, with an actual file size. I can also play it with VLC media player as well.
Sync with my Dad's IMAC - Success. My Dad has 5.5gb of music (more than 500 songs). Although Ipod did get seem to get stuck on a couple of songs, it succesfully sync'ed
Use Sharepod - Success (although, i have 2940 folders, and sharepod will only allow me to transfer one folder at a time) - So, No Luck
I know the Ipod is fine because if i Sync via MAC or Sharepod, it will play music fine.Also, before the installation of the x64, it sync'd fine. It would be silly that an Ipod dies because i change my Windows Installation.
Another thing, while in the act of Synching, the IPOD screen displays "Synchronising", then, it will just go to "Connected". On the MAC it stayed as "Synchronising" the entire time.
Basically, i am at my wits end. I have tried everything i can think of. I now have a very expensive paper weight, which is ******** me to tears.
If anybody has any solutions, or ideas, i would love to hear them.
Thanks,
Lachlan

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

IPod classic 160GB not detected under Windows Vista

Hi,
I was trying to find something on that problem, but obviously all the problems with iPod and Vista are slightly different.
Here's my story:
Toshiba Portege R400
Windows Vista Ultimate 32bit
iPod Classic 160GB
iTunes 7.6.0.29
USB 2.0
When I try to connect iPod to the computer NOTHING happens. Not that it starts searching for drivers or something like that. NOTHING.
The same iPod works fine with another computer but there's XP. I haven't tried it with different Vista so far.
USB ports are fine cause other devices like mouse or headphones work fine.
What else... I re-installed iTunes 3 times so far, didn't help. I also have the latest updates for Vista (at least Windows Update says that).
I know there are some workarounds to point different folder to look for drivers etc. But I don't even have the opportunity, cause nothing happens.
I've noticed one thing: when the iPod is plugged-in and I turn on the comp then, the iPod display flashes. It doesn't say it's connected but it reacts. And that's all. Later it comes back to normal "not working".
Have anyone encountered similar problem?
Regards
Tomek

I have the same problem and I have Windows XP on 2 machines with iTunes. I plug the iPod in and it is not detected at all.
I plugged it into my girlfriends laptop (also XP) without iTunes and it is detected and works fine.
I have uninstalled iTunes and that does not help, it's like the iPod Classic 160GB is invisible on my 2 main machines...

My ipod classic 160GB won't connect to my car

Hi, my IPod classic 160gb will not let my car access tunes & play them. It's not the lead because a friends works fine. and my software says it's up to date can anyone help - I miss my music .
Thank you.

HI there,
Snow Leopard is going to be a paid update that you will need to order form the Apple Online Store. Before upgrading, it is always a good idea to have a backup of your information. The article below has more information about backing up.
Mac OS X v10.5, v10.6: How to back up and restore your files
http://support.apple.com/kb/ht1553
-Griff W

IPod Classic 160GB not recognized by iTunes

I have an iPod Classic 160GB in version 2.0.4 that is not recognized by itunes.
It's about 2 years old and had presented a few problems with sincying in the past, but I hadn't tried to sync it for a while.
I've transfered all the music from my Windows PC to my Mac, and the iPod was Windows formated.
It started presenting a problem to transfer all my music content from iTunes (Mac) to the iPod, but after severel hours, it only transfered a few hundreded. I've tried it several times.
So, I tried to restore it, both in Windows and Mac PCs, but the problem persisted. A hard reset didn't solve it either.
But now I have a bigger problem. The iPod is not recognized by the iTunes anymore, and the program freezes anytime I try to connect ir. As soon as it is disconnected, everything is back to normal. But the Ipod always reboots.
It is recognized in the desktop tough.
Here's what I've already tried unsuccesfully:
1. Hard Reset.
2. Put it in disk mode. Still not recognized.
3. Use Disk Utility. The disk verification says everything is in order. I've erased all content as well as format it in Mas OS Extended (Journaled). Later I've tried to erase it again but now displays a message error saying it cannot unmount the disk.
4. Used differente USB ports.
5. Saw all Apple support solutions. None worked.
6. Researched a whole bunch of forums, including this one. Noticed a lot of people with the same problem, but had difficulty finding one more recent, so I decided to open a new discussion.
I would really appreciate any suggestions.
Ipod Classic 160GB (2.0.4)
Itunes (10.6)
Mac OS Snow Leopard.
Windows XP.

It seems to be working now. Amazing!
I would like to thank you both for the help, CaliforniaHighwaysGuy and AncientMumu.
Here's what I did. I wasn't getting folder acces from my Windows XP because it was Macintosh formated.
So I connected it again to the Mac and used an online tutorial to be able to access the hidden files through Terminal. (I'm not sure if it's allowed to post links to tutorials from other sites, but I'll look into the rules and post, if possible).
Had to relaunch FInder a few times as it stopped responding from time to time. Went to iPod_Control > iTunes and erased all the files.
Disconnected the iPod, as it was still not recognized by iTunes (10.6).
Connected it to my Windows, wich has the 10.4 version of iTunes. Restored (Windows format) it and disconnected.
Went back to the Mac, and it was recognized. I Didn't restore it.
I've already transfered one album and it synced just fine. (One of the problems I was having is that the music transfer was really slow).
Already reconnected the iPod and it was once again recognized after a few seconds.
I really appreciate all the help.
I'll try to updated this post in a few days saying if it's still working properly.

TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?

What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

IPod Classic 160gb quit working

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