Ipod Classic 20gb charging, but "Unknown" to the computer

My Ipod Classic 20gb is charging when i plug it into the computer, but the computer will not see it as a device. I have tried putting it into disk mode, but the computer just says "Unknown USB Device." All I am trying to do is wipe the Ipod so I can put in a bunch of new music onto it so I am willing to wipe it.

To be of any assistance, I need the following info
Which version of itUnes are you using?
What is your iPod software version, as shown in the Itunes summary page? 1.1.2 or 2.0.4
Are you running Mac or Windows?
Have you tried the Hard Reset?
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Have a nice day!

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My ipod is not charging or connecting to the computer. .

my ipod is not charging or conecting to the computer. i reset the ipod and network settings and it still wont charge no matter what. it wont even connect to the computer. HELP

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also
See
iOS: Device not recognized in iTunes for Windows

My old ipod classic will charge but will no longer sync to my itunes. My computer does not recoginze that it is plugged in. Is it time to replace it?

My old ipod classic will charge when I plug it it in but my computer will no longer recognize that it is plugged in and Itunes will not pop up. Is it time to retire this 5 year old classic?

Hello, a.higgins.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps in the article below that I would recommend going through.
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Cheers,
Jason H.

My iPod classic is saying its connected to the computer but is not showing up as a device in iTunes?

My iPod classic is connecting to computers but then isn't showing up as a device in iTunes. Have restored iPod and tried various computers but nothing happens. What do I need to do?

To be of any assistance, I need the following info
Which version of itUnes are you using?
What is your iPod software version, as shown in the Itunes summary page? 1.1.2 or 2.0.4
Are you running Mac or Windows?
Have you tried the Hard Reset?
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Have a nice day!

Ipod Classic 20GB charging problem

Hi!
My girlfriend has this old (4th Gen?) Ipod Classic, bought from eBay, and the battery won't charge. It have been not in use for about 4 months, maybe that's the reason. However, when I do the reset it shows the low battery icon. So i put it to electrical outlet to charge. Then next screen shows apple logo for few secs and then comes that annoying "put it to electrical outlet"-icon. I've been charging the ipod over 24 hours and still nothing happens. When I take it to my hand for look the status it shows the same Charge!-icon. Is it just because the battery's life has expired? Is there anything to do?
Please help, being sorry for my rusty English!

Hello Juki65,
And welcome to Apple Discussions!
Is it just because the battery's life has expired?
More than likely yes, especially considering its a 20 GB model, which came out many many years ago.
Is there anything to do?
There are a couple of options in this situation.
1. Bring your iPod to the nearest Apple Retailer and trade it in for a 10% discount on a new iPod.
2. Set up a service request and have Apple replace the battery for you. However, this can be quite expensive, so I would suggest reading on.
3. Have a third party company replace the battery for you. Just do a simple Google search for "iPod battery replacement" and you should receive a plethora of sites that can assist you.
4. Lastly, you could always opt to replace the battery yourself. There are several businesses that seller replacement batteries for your iPod and ifixit.com offers excellent step-by-step guides for the actual replacement procedure.
Hope this helps.
B-rock

Are the newer ipod classics (80GB and above) compatible with docks for the older ipod classics (20GB)?)

are the newer ipod classics (80GB and above) compatible with docks for the older ipod classics (20GB)?)

I have an iPod Touch 2 with iOS 4.2.1. This is the highest version that works on this device. I checked it once and it had to do with iOS 4.3 and above only supporting the higher RAM CPUs on newer devices.
Apple does make it harder than it needs to be. There still remain a number of apps available on iTunes that will work but they are hard to find because you must manually look at each app specs to see if the app supports an iOS below 4.3
App backups are your friend since iTunes has no way to keep older version of apps.

TS1425 My ipod classic has frozen and ive tried the suggested remedies but they havent worked please can you advise me how to unfreeze it?

My ipod classic has frozen and ive tried the recommended solution but it remains frozen. Please can you advise?

I don't know what the "recommended solution" is unless you describe it, so did you try a Reset
http://support.apple.com/kb/ht1320
This restarts the iPod, like rebooting a computer.

I am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it

i am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it i am not able to foramt it..

Hello Ephremekka
Start your troubleshooting with the article below to get your iPod Classic to show up in iTunes to be restored.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
-Norm G.

TA26689 can ipod classic be charged with the iPhone's or iPad's charger?

Can iPod classic be charged with the iPhone's or iPad's charger?

There shouldn't be any issue using one of those chargers. When I need to charge something, I just connect to any 30-pin connector/charger that's closest.
BW

Using my old ipod classic 5g charger on the new ipod touch 3g?

is it possible to use my old ipod classic 5g charger on the new ipod touch 3g? thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time?

My ipod classic comes on but just a blank white screen whats the problem

my ipod classic comes on but just a white blank screen what is the problem

Gloria,
If none of the 5 R's resolve the issue, it's likely that your iPod's display is damaged and needs replacing of the ribbon cable for the display that connects to the logic board has come loose or is damaged. Either way your iPod will need to be serviced in order for it to regain full functionality.
Here are the 5 R's.
http://www.apple.com/support/ipod/five_rs/classic/
B-rock

IPod classic (20gb) no longer recognised on laptop.

Hi. My iPod classic 20gb is no longer recognised on my laptop and consequently can't download from iTunes etc. I've tried trouble shooting tips with no joy. My origninal cable is not great but still able to charge using it most of the time. I have tried with my iPhone cable but with no response. Does the iPod classic (20gb) need a specific cable? Thanks for any help.

Hello Wraggs,
I had the same problem with the same model iPod. At first my laptop would not recognize the device; after a while it also stopped taking a charge at all.
First see that you're using a cable of at least 1 amp output. (Many are only .5a.) Even though my iPod has been repaired (see below), I still have to use the 1a to get it to charge and connect.
If that doesn't fix the connectivity problem, it's probably the same issue as mine - some of the 40-some connector pins in the iPod's port were apparently bent and not making proper contact with the charger pins. (Lesson learned: I'm now very careful to plug it in perfectly straight.) Had to call in the big guns for that one: I found a parts-only, identical model iPod on eBay (ensuring from the seller that the charging port actually worked), had a geek-inclined relative swap out the non-working battery and hard drive for my own, and have had no problems since. That method is iffy and depends on you or a friend being able to mess with it, but it's a lot cheaper than buying a new iPod.
Hope either of these tips help.

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support?

My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support? Useless to say my PC didn't recognize the Ipod anymore either.

Anton, I wish I could help. I had an old iPod Classic (60 KB) as a gift but it went dead, I dropped it a few times accidentally, and it sat carefully saved until I had sufficient resources, energy and time to get the matter addressed. In my case, I actually took the thing (after making sure it was charged) to an Apple store and one of the geniuses at the genius bar at the back of the store took it and did a few things (unseen and un-noted) with his fingers and handed it to me with a sly smile. Voila, the thing was functional. I got a re-functionalized iTunes account and store access when I bought my iMac. I did lose a few tunes along the way because it didn't recognize my new iMac as the source (my old dead PC laptop), but I have a more functional memory than the iPod and recovered them all in other ways. The whole thing is humming better than ever. At over 11 gb full, I have 4.2 days worth of portable listening. Be patient; it took me four years to get musical nirvana in a pocket, but you'll get there faster. Call support.

My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect. It never worked after that.

My Ipod classic stopped suddenly while playing on the dock. On checking it said connect to iTunes to restore and the battery had also exhausted itself. On connecting to iTunes it kept displaying the message Do Not Disconnect but showed the battery getting charged. Sometime later it said OK TO DISCONNECT. It never worked after that. Please help /guide to restore...

Hello Harrywahi,
Sorry to hear about the trouble you are having with your unresponsive iPod classic. I found a resource that I think would help in a situation like this.
I recommend following the steps in this troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Ipod Classic (120Gb) charging

My Ipod Classic (120Gb) charges when I use my Retina Ipad USB charger but does not show the charging/completed symbol as it does when I charge from my PC. My Ipod Nano (2Gb) has no problem with either method. Any ideas why?

Hi Mario,
All good information but it doesn't answer the question. The Adaptor supplied with the latest Ipad is more than adequate to supply the Classic and so I would expect the charging symbols to appear. When using the standard 5w charger the Ipod displays the charging state correctly but when using the 10w charger it gives the impression that it isn't charging even though it is. One snippet I didn't say is that the charge symbol only showed a 50% charge when in actual fact it was fully charged.
Anyway thanks for your interest if I find an answer I let the community know.

Ipod Classic 20gb charging, but "Unknown" to the computer

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