Ipod classic 5th gen not working

I get a big red "X" with it pointing to Apple's support web page for the ipod, as well as the appearance of the Apple logo. I tried going to the web page and troubleshooting, but to no avail. Help!

First, do a regular Reset, which restarts the iPod.
http://support.apple.com/kb/ht1320
If you get back to the same error screen, unfortunately, a common cause is a faulty hard drive. You can try putting it into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, connect it to the computer and run iTunes. iTunes may say something about "recovery" and prompt you to do a Restore. If the cause was data corruption (not a physical hardware problem on the iPod), doing a Restore will erase the iPod, reinstall its software, and set it to default settings.

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Ipod chromatic 5th gen not working. HELP PLEASE!!!

my ipod chromatic is stuck on the black screen as if it is dead. it will not connect to my computer and i have tried pressing all the buttons and nothing seems to work. any ideas?

I unfortunately have to join the group. This just happened to me 4 hours ago and I have had no luck at getting any reaction out of my laptop or the ipod. Do any of the IT people for Apple or any of the programers not have any suggestions?!

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync.

I had an iPod Classic 5th Gen that I upgraded from 30gb to 80gb. The problem I'm having is that it will not sync more than about 5.4gb worth of songs. The iPod begins to freeze mid sync and the (-69) error message haults the sync process. The hard drive has been upgraded, it has a new logicboard (with 128mb RAM), new housing, battery, hold / headphone jack. Basically the only original parts are the bezel, click wheel, screen, and data ribbons. Have attempted the 3Rs and have also tried to isolate potentially corrupt audio files and remove them, but this did not seem to be the primary cause. The sync failure consistently happens at just under a 1000 songs (5.4gb) and then it starts to error (-69) any song after that. Your advise would be enthusiastically received.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

IPod Classic 5th Gen

My iPod classic 5th gen will not do absolutely anything even when plugged into a working charger. Ive tried resetting it but there is not even an apply logo pop up screen, it absolutely does nothing.

Have you tried a reset of the iPod? To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Otherwise, try a restore of the iPod in iTunes.
See here more help on skipping tracks.
http://support.apple.com/kb/TS3217
B-rock

IPod classic 5th gen. with sad face goes into disk mode but wont register in itunes

I have an iPod classic 5th gen. A while ago it stopped working and the sad faced iPod started showing up. i've tried putting it into disk mode but when i do it wont pop up into itunes like it should and as soon as i unplug it the sad face appears again. is there anyway to fix it or is it done?

There is a pretty comprehensive post written by another forum member which is about the sad iPod icon. You may find it useful.
The Sad iPod/folder and ! icon.
Btw, there's no such thing as a "4th generation 20gb classic." Your iPod is a 4th gen and not an iPod classic which is a completely different model.

Ipod classic 5th gen 80 GB, cannot add more files past 12.9 GB

I have an ipod classic 5th gen and I can't add any songs or videos past 12.9 GB even though its an 80 GB capacity. I keep getting the error messages:
"Attempting to copy to the disk "ipod" failed. the disk could not be read from or written to."
"The ipod could not be synced because it can not be read or written to"
"itunes could not copy "x" to the ipod "ipod" because the file could not be read or written"
I have already restored, updated, erased hard drive using disk utility and installed fresh copy of ios 1.1.2, replaced the battery, used all my usb ports, used firewire port, formatted on both windows and mac, and downgraded to 1.1.0, but still can't go past 12.9 GB.
What can I do to resolve this problem?

By the sounds of it, you have pretty much exhausted all forms of troubleshooting for this type of issue. It appears that the iPod's HD is beyond repair. To verify that, see this older post from another forum member turingtest2 going over step-by-step instructions on how to perform a disk diagnostics on the iPod and what the resulting numbers mean.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Ipod classic 5th Gen stuck in recovery Windows Vista

Alright, here are the details: my iPod classic 5th gen. is stuck in recovery mode,
and it won't connect to iTunes so I can restore it. Now, I know I have the latest
version of iTunes, I have deleted it & reinstalled it, and even restarted my
computer, but it still won't come up in iTunes...What should I do??

A person on youtube presented a fix by putting the ipod into disk mode and then plugging it into your Windows computer. Well... what happens on mine is the itunes dashboard does come up which to me means it recognizes an ipod is attached but after 30 mins. the icon showing my ipod never appears on the dashboard so I can open it to restore it. Any other suggestions are greatly appreciated (especially if you ever found something that worked).

My IPOD classic headport is not working properly. The sound is going in and out?

My ipod classic headport is not working properly. The sound keeps going in and out. I have tried changing headphones and checking the settings. Does anyone have any ideas?

Do a Hard Reset
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If the sound is still the same, but ok, coming from the bottom Dock connector, then try cleaning the headport, using a jet of air or some electronic cleaner.

Ipod classic 5th gen weird serial number 8L*****887

Have an ipod classic 5th gen all functions perfect. connects to itunes. restores fine and all seems as it should except serial number on rear case of 8L******887 model no A1238 and serial number showing in itunes is u1******890.
Anyone got any ideas????
<Edited By Host>

To be of any assistance, we need more info
Which version of iTunes are you using?
What is the iPod software version as shown in the iTunes summarry page?
Which model of iPod Classic are you using?
Can you play the music listed in the iTunes library?
Most helpful if you try and get the error message or bring it in to the Apple Store for the Genius to have a look.
Have a nice day!

My ipod classics clicker will not work

my ipod classics clicker will not work so i can not turn it off or on i cant play music or anything please help

Have you checked the 'Hold' button at the top left of your Classic to make sure it didn't get bumped into the ON position?
If it's been moved to the right and you can see the red indicator, then 'Hold' has been switched on and none of the buttons on the iPod will work.
What happens if you plug your iPod into a charger or connect it to iTunes?
BW

IPod classic 5th is not recognized by operating systems or iTunes

I have an iPod Classic 5th generation A1136 (80g with video). Recently, right around the time of the new iTunes release, my iPod is no longer recognized by my Mac (in disk mode) or in iTunes (in any mode). It still charges when connected to my computer. It plays music (and video) in all of my docking stations. It isn't recognized by the machine. I have tried iTunes on other machines. I have tried the 5 R's. I have put it in disk mode. I have reset the iPod. I have reinstalled iTunes on my Mac. Every solution i have read about, I have pretty much tried. Could this be a hardware issue? If so, what sort of issue would produce these symptoms.

You have a 4th gen Ipod. First reset the ipod , then put it in disk mode. then plug it back into computer. That second icon of the folder means it can't find an OS. You might have to take it apart to see if you have the hard drive seated correctly and the hard drive ribbon. If none of this works, uplug and restart it, hold you ear to it and listen to see if you hear a clicking or buzzing sound. If you do the hard drive is bad. To do a reset -toggle the hold switch on the end by the screen then press and hold the center button and the menue button at the same time-then as soon as the apple comes up - press and hold the center button and the botton of the click wheel, disk mode should come up. Plug back in and see if it comes up in itunes do a restore. The bottom of the click wheel is play- pause. It's also what you hold to shut it down.

Ipod touch 5th gen, wont work?

when i took the charger out of my ipod touch 5th gen , the screen went dark and wouldn't respond then it went black and wouldnt turn on. i thought maybe it was dead so i charged it for an hour but nothing came up on the screen it just stayed black. i tried restetting it but nothing comes up
when connected to the computer it doesnt recgonise the device and says 'power surge on hub' ? so i cant fix it that way its only 4 months old and i dont know what is worng with it. it was working fine yesterday until i took the charger out.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable. The 'power surge on hub' error is common for a bad cable
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Contact an Apple Authorized Service Provider
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

Why does my Ipod touch 5th gen not sync podcasts with my Windows Itunes? Both are up to date with versions.

I didn't see this asked so sorry if this is a duplicate question.
In Itunes (it is the most recent version for windows available as of 2/12/2014) all my podcasts are showing they have downlaoded to my PC. They don't have the little cloud next to them. I sync my Ipod touch 5th gen. The sync shows everything was synced. I look at the "Whats on this ipod" tab and they are listed. But when I disconnect the ipod via the "eject" icon on the Ipod button in itunes and look at the podcasts they still show as not downloaded (greyed out and if wifi is turned on the little cloud is next to them ).
So whats going on? I had this issue with my ipod touch 4th gen as well and though it was because the podcast app stopped upgrading but the itunes on windwos did. But the syncing of the podcasts are even worse with the 5th gen then they were with the 4th gen.
I typically don't have wifi turned on since I want to sync the ipod via itunes. So I have a central place to keep the old podcasts without having to take space on the ipod itself. I saw some references to the downloading of podacasts are done only via wifi, but that just didn't make sense. Why be able to sync Itunes if they are just going to turn around and make you do the same on the device?
Any ideas? Suggestions?
Thanks for the help in advance.

Maybe:
"Waiting for changes to be applied": Apple Support Communities
Also I requested that your email address be deleted. Personal responses are not given in this forum

I have an iPod Classic 5th Gen. After 1 month I've lost all my music and playlist files. The only files left are music I have purchased from iTunes. How do I restore my music library to my iPod?

I have an iPod Classic 5th Generation. I have not used it for about one month. When I turned it on, I had lost all my music and playlist files. The only thing left on the iPod was the music and audio books I have purchased from iTunes store. I tried to delete everything on the ipod by sliding the hold button and then pressing the center button and the menu and I saw the apple logo on the screen but the iPod wouldn't reboot. Any suggestions as to how I can delete everything on the iPod and then plug it into my computer to restore my music library? I am using a Windows 7 operating system.

Does both your Windows and Macbook iTunes have the same library of songs?
if it does then, much easier to proceed, else try to load the Macbook with the same library as Windows.
Note that only one of the Macbook USB port is good for iPod Classic, the other is too slow and may cause timeout, and I would suggest disconnect all other USB devices, while you Restore or Sync the iPod Classic.
Connect the iPod to the Mac, (if iTunes launch, please close it back.)
Use Disk Utility -> select the iPod Device->First Aid->Repair (use option FAT32)
After the Repair complete, eject the iPod.
Connect back to the Mac
When iTunes launch, Restore the iPod when Prompted, (use FAT32)
Sync your library.
Good Luck!

Ipod classic 5th gen not working

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