IPod Classic 5th generation will not sync with new MacBook

I have had a 5th generation iPod classic that I have been super happy with.  I have used it with several PC laptops.  Because I have gone through so many PC's, I decdied this year to get a new MacBook Pro.  Since my old PC was dying it took forever to get all my music and videos transferred to my new MacBook. Anyhow, I have had no luck syncing my iPod with my new MacBook.  I have read several other posts (but mostly older like 2007-2010) that others have had similar problems.  Here is a quick list of what I have done/what has happened:
Initially, I would get one of two messages:
'The ipod '(My Name) ipod' cannot be synced. An unknown error occurred (-124)'
- 'The ipod '(My Name) ipod' cannot be synced. The required folder cannot be found.'
Two times it told me I needed to use a USB 2.0 port (but I have a new MacBook and was using the newer 3.0 port).  I haven't seen that message since.
It actually "transferred" over 4500 of my 7000 items (I have a ton of music that I use for my job) and then just stopped. When it was disconnected only about 200 songs were actually on my iPod.
I've restored it several times.
Seems to "freeze" on random songs or videos and will not continue to sync, even theough the iPod says it's syncing.  Then iTunes freezes.  I have to "force quit." Sometimes (but not all the time) if I try to re-open iTunes, I get a message that says iTunes is locked.
I thought maybe my cable was bad (it was the original that came with the iPod).  I actually spent $20 and got a new one.  No luck. 
With the new cord iTunes now gets frozen on the 3rd or 4th song it is trying to transfer. Once I disconnect the iPod (I have to disconnect with ejecting because iTunes is frozen and it also freezes up Finder to eject) my iPod makes an awful click sound and I have to start it by toggling and then holding the play/pause button.
I have tried enabling disk, manually controlling music, etc. but nothing helps.
I am sick about it because I rely on my iPod a lot for my job-- and I can't afford a new one since I just bought a MacBook.  I think it has something to do with the fact that I got this new MacBook.  My old PC was getting so sensitive that I didn't download the latest version of iTunes (but I still had the second latest version).
Any help is appreciated.

Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
I assumed that you have tried the other USB 2.0 port to no success..
Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day!

Similar Messages

  • Ipod Classic 7th generation will not sync with all movies in Itunes

    I just bought an Ipod classic today, due to my iphone 5 not able to connect to my car entertainment system and car stereo.  Needing a 30 pin to connect to it.  So I bought it, connected it to my mac computer, and not all the movie files will sync to it.  I get this message:
    For some reason, some of my movies will transfer to the ipod classic, and some will not.  They are all m4v files.  Does anyone have a suggestion?

    The files that won't copy probably have too high a data rate. From http://www.apple.com/ipodclassic/specs.html
    Video
    H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
    tt2

  • My Ipod nano 3rd generation will not sync with itunes or show up on windows, but other ipods do when connected

    My Ipod nano 3rd generation will not sync with itunes or show up on windows, but other ipods do when I connect them using the same setup.

    Hey Biglou1,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that your iPod nano(3rd generation) is not recognized in iTunes. The following troubleshooting assistant may provide a resolution:
    Apple - Support - iPod - iPod nano (3rd generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano3gen/
    If the above did not resolve your issue, choose an applicable article below that best describes your issue.
    Windows
    iPod appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    Thanks,
    Matt M.

  • I have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
    I assumed that you have tried the other USB 2.0 port to no success..
    Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Have a nice day!

  • My new ipod nano 7th generation will not sync with i tunes, followed all the apple on line trouble shooting ideas, this device will not show up in itunes but i can see it from explorer, windows 7 user.

    ipod nano 7th generation will not sysc with i tunes is updated , device does not show up in itunes under devices but shows itself in explorer.ran diagnostics failed sync. about ready to take this back to best buy.

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • HT201413 apple ipod nano 7th generation will not sync with itunes

    My new apple nano 7th generation ipod does not sync with itunes. can you suggest something other than reinstalling itune?

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • My iPod classic 7th Gen  will not sync with my new computer. itunes is installed and updated.

    fellow iPod classic owners,
                                           the problem is a failure to sync with the new computer. the conditions are as follows: the new computer is a pc. it has the latest iTunes software installed. the iPod is installed properly. i'm fully recognized by my iTunes account. there is nothing lacking other than my iPod's refusal to sync with my new computer. what have i left undone? i could be suffering from a duh, but i'm not the only one. nothing in the apple world is as difficult as this one is, at least on the surface. if it were that simple an issue, no one would be having any problems with it. any more information needed can be provided by request. by the way, the computer being used has been authorized. that is a non-issue.
                                                                                                                 your help is appreciated,
                                                                                                                     hardphil.

    I believe the IPOD (Classic) uses USB 2.0,  and my new laptop uses USB 3.0.  I think they are not compatable because of this.  If you find a solution to this please let me know.
    Thanks,

  • My iPod Touch 5th Generation will not sync properly

    I plug on my iPod Touch like normal and its backs up all the files, but every time I try to "sync" it, it will not sync properly. I added a few songs (not boughten off of iTunes) and they will not sync on my iPod. My iTunes is up to date and so is my iPod Touch. What is going on?

    Try this previous discussion:
    "Waiting for changes to be applied": Apple Support Communities

  • IPod touch 4th generation will not sync with iTunes, but shows up in Windows 7 64bit(Acer Aspire laptop)

    Hello all, I am writing this message in the hope that somebody can help me to solve my issue with my iPod touch fourth generation. It has been unable to sync with iTunes, but shows up in windows as the iPod touch. I also had this problem with my older iPods as well (Ipod nano 4th Gen, iPod touch 2nd gen(Batteries done for that one)) I can sync music with iCloud, but I have a bunch of songs that are not in the store, and I sincerely want to add those, alot.
    I've checked the "iPod appears in Windows but not in iTunes" with the link here: (http://support.apple.com/kb/TS1363), and followed that process, but to no avail, it does not solve the problem. I've tried to reset the entire ipod by making it enter DFU mode and then rebooting the entire iPod (shows up in iTunes in temporary mode) but once restored, does not appear in iTunes, but still in Windows detected still as a iPod, looks like the iPod and everything. I also have the most uup-to-date iTunes installed (10.5 I believe, just got it today)
    This is extremely frustrating because that is why I purchased the iPod (and for the games and apps, those are great too). The iPod was also purchased three days ago, and the setup still didn't detect it.  I am not mad at anybody here or the Apple company itself, but I have not found any help online with the browsing option (for support of course).
    Please, I would absolutely love the help, i'd be eternally grateful for it.
    -Tyler

    Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

  • My brand new iPod Touch 4th generation will not sync with iTunes on my Windows Vista computer!  Please help!

    I have tried every trick in the book and read every thread on why my version of Windows Vista will not allow me to get at the iTunes Store.  I cannot even get this new iPod Touch to sync with iTunes. 
    I've rebooted, soft restart, hard restart, removed iTunes and re-installed iTunes.  Nada...nothing!
    Does anyone else have the same issue and can they offer me a solution?

    See here for different ways to conserve your iPod's battery life.
    http://www.apple.com/batteries/ipods.html
    B-rock

  • Ipod touch 1st generation will not sync with itunes

    plugged ipod touch 1st gen in to computer wont register that its even plugged into itunes the ipod touch charges when I plugged it in just wont register with itunes and itunes syncs with my other ipod just not with this one.

    Win7
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    If you want, you can then update your iPod to iOS 3.1.3, the last update for the 1G iPod:
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
    iOS: How to update your iPhone, iPad, or iPod touch
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage

  • My ipod touch 5th generation will not connect with itunes.

    i really need help. plz don`t send me a link of the apple support it doesn`t help.
    Thanks i advanced.

    If you mean iTunes on computer:
    Did it connet before?
    Does it show in MyComputer?
    Does it charge?
    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with              
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • My iPod touch 5th generation will not sync music

    I even sent my iPod to the apple technical support department but all they did was send it back unfixed I even asked the apple representative I talked to if they exchange it with a new iPod she said it was possible if the problem did not get solved. And so once they sent it back my iPod is not exchanged or fixed.

    Try this previous discussion:
    "Waiting for changes to be applied": Apple Support Communities

  • My ipod classic 80 gb will not sync contacts form Outlook in windows 7.  I have tried many suggestions but none work.

    My ipod classic 80 gb will not sync with contacts in outlook in windows 7. It never has synced all contacts but for a while it would sync "All Contacts" if I created a distribution group in Contacts for that purpose.  Now it will not even do that. What can i do ?

    Hi there,
    I would recommend reviewing the process for setting up syncing in iTunes 11. Take a look at the article below for more information.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    If the issues persist then you may want to take a look at the trouleshooting steps found at the website below.
    iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    -Griff W.

  • My ipod 5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    My ipod touch 3rd generation OS  5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod
    If iTunes does not see the iPod:
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

Maybe you are looking for

  • What is the Bluetooth device in the HP Touch Smart TX2-1275 DX ?

    Friends, I want to know what is the Bluetooth device in the HP Touch Smart TX2-1275 DX ? Im asking the manufacturer brand and model number  such as Ralink xxx, Broadcom xxx and so on for this laptop not the Software Support for HP Integrated Module

  • Since installing new Firefox without my consent, none of my browsers are opening and I am unable to open email or anything on PC now. Why!

    ''locking this thread as duplicate, please continue at [https://support.mozilla.org/questions/992438 /questions/992438]'' How can this be fixed on my PC? I had to dismiss a scheduled client today because of this issue. I am not happy about this at al

  • After Effects Cs5 Crash On Launch

    Last night it was working fine. I set my computer to update and restart, left, came back this morning and now none of my Cs5 programs work. This is the crash report specific to After Effects. Hopefully someone can help me find the problem and fix the

  • Where has the speaker option gone?

    I'm currently on itunes v.9. The speakers option, where I could have music playing from either the speakers on my laptop or from my external speakers via the airport, has completely disappeared, and now I cannot use itunes to play music at all. How d

  • Results yahoo - is it a virus?

    Hi I was browsing today and seem to have picked up some sort of malware I think. It goes to yahoo and for example trying to get to MSN it doesn't let me in and diverts to yahoo.com. It also diverts me to a //results.yahoo.com if I select some sites f