IPod Classic 6G 160Gb Issues & Itunes Crashes

Question

I recently bought an iPod Classic 6G 160gb, added some files to the library, sync'ed it with the ipod and listened without problems. But when i was trying to connect the ipod the second/third... time to the pc, the itunes crashed, and the ipod said something like: "Use iTunes for restore" or something. The only way that i was able to get into iTunes with the ipod connected was to first start itunes and then connect the ipod.
I'll post some error logs down, from the itunes crashes:
+Log Name: Application+
+Source: Application Error+
+Date: 07-Dec-09 22:58:25+
+Event ID: 1000+
+Task Category: (100)+
+Level: Error+
+Keywords: Classic+
+User: N/A+
+Computer: nofx-PC+
Description:
+Faulting application name: iTunes.exe, version: 9.0.2.25, time stamp: 0x4ae90227+
+Faulting module name: iTunes.dll, version: 9.0.2.25, time stamp: 0x4ae90207+
+Exception code: 0xc0000005+
+Fault offset: 0x0009f6d0+
+Faulting process id: 0x1f4+
+Faulting application start time: 0x01ca7780012f5b42+
+Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe+
+Faulting module path: C:\Program Files (x86)\iTunes\iTunes.dll+
+Report Id: 42aeb700-e373-11de-8222-002215b3ca21+
+Event Xml:+
+<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">+
<System>
+<Provider Name="Application Error" />+
+<EventID Qualifiers="0">1000</EventID>+
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
+<TimeCreated SystemTime="2009-12-07T20:58:25.000000000Z" />+
<EventRecordID>4100</EventRecordID>
<Channel>Application</Channel>
<Computer>nofx-PC</Computer>
+<Security />+
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>9.0.2.25</Data>
<Data>4ae90227</Data>
<Data>iTunes.dll</Data>
<Data>9.0.2.25</Data>
<Data>4ae90207</Data>
<Data>c0000005</Data>
<Data>0009f6d0</Data>
<Data>1f4</Data>
<Data>01ca7780012f5b42</Data>
+<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>+
+<Data>C:\Program Files (x86)\iTunes\iTunes.dll</Data>+
<Data>42aeb700-e373-11de-8222-002215b3ca21</Data>
</EventData>
</Event>
+Log Name: Application+
+Source: Application Error+
+Date: 07-Dec-09 22:58:36+
+Event ID: 1000+
+Task Category: (100)+
+Level: Error+
+Keywords: Classic+
+User: N/A+
+Computer: nofx-PC+
Description:
+Faulting application name: iTunes.exe, version: 9.0.2.25, time stamp: 0x4ae90227+
+Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b+
+Exception code: 0xc0000005+
+Fault offset: 0x0003317f+
+Faulting process id: 0x11cc+
+Faulting application start time: 0x01ca7780077bff5f+
+Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe+
+Faulting module path: C:\Windows\SysWOW64\ntdll.dll+
+Report Id: 48d4237a-e373-11de-8222-002215b3ca21+
+Event Xml:+
+<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">+
<System>
+<Provider Name="Application Error" />+
+<EventID Qualifiers="0">1000</EventID>+
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
+<TimeCreated SystemTime="2009-12-07T20:58:36.000000000Z" />+
<EventRecordID>4102</EventRecordID>
<Channel>Application</Channel>
<Computer>nofx-PC</Computer>
+<Security />+
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>9.0.2.25</Data>
<Data>4ae90227</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdb3b</Data>
<Data>c0000005</Data>
<Data>0003317f</Data>
<Data>11cc</Data>
<Data>01ca7780077bff5f</Data>
+<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>+
<Data>C:WindowsSysWOW64ntdll.dll</Data>
<Data>48d4237a-e373-11de-8222-002215b3ca21</Data>
</EventData>
</Event>
Using Itunes 9.0.2.25 and Windows 7 x64
Message was edited by: nofx21

Answer 1

Okay. A generalised upgrade of all the drivers associated with your hardware and software would be probably the best way to proceed, then. (Given that ntdll.dll is such a basic component in the Windows operating system machinery that deals with hardware devices and software drivers, it pretty much could be any driver on the PC that could be causing the issue.)
The following document may be of some assistance with the device driver process:
[Updating the drivers on your Windows PC|http://support.apple.com/kb/HT1768]
When you visit the drivers and downloads page for your model at your manufacturer's website, it would probably also be a good idea to check on any software updates they have available there too.
Also be sure to head to Windows Update to make sure you're up to date in that regard too.
If no joy with any of that, post back and we'll work through some other ntdll.dll troubleshooting possibilities.