IPod Classic (6G 160GB) loses music sync settings in iTunes (10.5.2)
I have a 160 GB iPod Classic 6G that has been giving me some trouble over the last few months. Everytime I would try to sync it with iTunes (10.5.2), it would lock up and I would have to perform a hard reset to allow it to reboot and sync with the computer. This has been an annoyance, but a workaround.
A few weeks ago, I gave up on this lousy workaround and restored the iPod and synced my media. Note that all the media is on the same machine (iMac 24, Mac OS X (10.7)) and that the iPod is not being shared between two differnt computers. When I connect the iPod at the end of the day to get new podcasts, I notice that the Music Sync option in iTunes is no longer selected. If I select it, iTunes reports that the music on the iPod will be replaced with music from this computer, the same computer to which it has been synching all along. Selecting this button and starting over does not solve the problem as the button is unselected the next time it is connected and restoring the iPod does not solve the problem.
Anybody else have this problem and resolved it successfully?
Thanks for your time and consideration.
-Steven
hey henke,
I , too , was wondering why the most important service that I was waiting for , was not available.... the check box for "music" does not appear.
It turns out that this service is ONLY available to users that have an AMERICAN iTunes account....
sadly , apple dons't say that and in the web site it seems that this sync service for music is availale for all.
I guess amd hope it will come to Europe soon. i myself have a German account in itunes
pete
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*Extra Information*
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I Have a Ipod Classic that all my music is on.
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Unless your music is all purchased from iTunes (not from your own CD's that you imported into iTunes and then downloaded to the iPod), you will be able to re-download all your iTunes store music back to the iPod when you install iTunes on the new computer. When you first attach the iPod to the new computer and new iTunes the first time it will tell you that this iPod is synced with another iTunes library and let you initialize the iPod (which will erase everything on the iPod - so don't do this unless you don't care about the stuff on the iPod now).
I've seen 3rd party apps in the past that will let you copy music/content from iPod to computer and bypass iTunes, but not sure if they still exist as this was several years ago.
good luck -
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To solve your problem just follow the advice in the article.
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tt2 -
IPod Classic 6G 160Gb Issues & Itunes Crashes
I recently bought an iPod Classic 6G 160gb, added some files to the library, sync'ed it with the ipod and listened without problems. But when i was trying to connect the ipod the second/third... time to the pc, the itunes crashed, and the ipod said something like: "Use iTunes for restore" or something. The only way that i was able to get into iTunes with the ipod connected was to first start itunes and then connect the ipod.
I'll post some error logs down, from the itunes crashes:
+Log Name: Application+
+Source: Application Error+
+Date: 07-Dec-09 22:58:25+
+Event ID: 1000+
+Task Category: (100)+
+Level: Error+
+Keywords: Classic+
+User: N/A+
+Computer: nofx-PC+
Description:
+Faulting application name: iTunes.exe, version: 9.0.2.25, time stamp: 0x4ae90227+
+Faulting module name: iTunes.dll, version: 9.0.2.25, time stamp: 0x4ae90207+
+Exception code: 0xc0000005+
+Fault offset: 0x0009f6d0+
+Faulting process id: 0x1f4+
+Faulting application start time: 0x01ca7780012f5b42+
+Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe+
+Faulting module path: C:\Program Files (x86)\iTunes\iTunes.dll+
+Report Id: 42aeb700-e373-11de-8222-002215b3ca21+
+Event Xml:+
+<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">+
<System>
+<Provider Name="Application Error" />+
+<EventID Qualifiers="0">1000</EventID>+
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
+<TimeCreated SystemTime="2009-12-07T20:58:25.000000000Z" />+
<EventRecordID>4100</EventRecordID>
<Channel>Application</Channel>
<Computer>nofx-PC</Computer>
+<Security />+
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>9.0.2.25</Data>
<Data>4ae90227</Data>
<Data>iTunes.dll</Data>
<Data>9.0.2.25</Data>
<Data>4ae90207</Data>
<Data>c0000005</Data>
<Data>0009f6d0</Data>
<Data>1f4</Data>
<Data>01ca7780012f5b42</Data>
+<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>+
+<Data>C:\Program Files (x86)\iTunes\iTunes.dll</Data>+
<Data>42aeb700-e373-11de-8222-002215b3ca21</Data>
</EventData>
</Event>
+Log Name: Application+
+Source: Application Error+
+Date: 07-Dec-09 22:58:36+
+Event ID: 1000+
+Task Category: (100)+
+Level: Error+
+Keywords: Classic+
+User: N/A+
+Computer: nofx-PC+
Description:
+Faulting application name: iTunes.exe, version: 9.0.2.25, time stamp: 0x4ae90227+
+Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b+
+Exception code: 0xc0000005+
+Fault offset: 0x0003317f+
+Faulting process id: 0x11cc+
+Faulting application start time: 0x01ca7780077bff5f+
+Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe+
+Faulting module path: C:\Windows\SysWOW64\ntdll.dll+
+Report Id: 48d4237a-e373-11de-8222-002215b3ca21+
+Event Xml:+
+<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">+
<System>
+<Provider Name="Application Error" />+
+<EventID Qualifiers="0">1000</EventID>+
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
+<TimeCreated SystemTime="2009-12-07T20:58:36.000000000Z" />+
<EventRecordID>4102</EventRecordID>
<Channel>Application</Channel>
<Computer>nofx-PC</Computer>
+<Security />+
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>9.0.2.25</Data>
<Data>4ae90227</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdb3b</Data>
<Data>c0000005</Data>
<Data>0003317f</Data>
<Data>11cc</Data>
<Data>01ca7780077bff5f</Data>
+<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>+
<Data>C:WindowsSysWOW64ntdll.dll</Data>
<Data>48d4237a-e373-11de-8222-002215b3ca21</Data>
</EventData>
</Event>
Using Itunes 9.0.2.25 and Windows 7 x64
Message was edited by: nofx21Okay. A generalised upgrade of all the drivers associated with your hardware and software would be probably the best way to proceed, then. (Given that ntdll.dll is such a basic component in the Windows operating system machinery that deals with hardware devices and software drivers, it pretty much could be any driver on the PC that could be causing the issue.)
The following document may be of some assistance with the device driver process:
[Updating the drivers on your Windows PC|http://support.apple.com/kb/HT1768]
When you visit the drivers and downloads page for your model at your manufacturer's website, it would probably also be a good idea to check on any software updates they have available there too.
Also be sure to head to Windows Update to make sure you're up to date in that regard too.
If no joy with any of that, post back and we'll work through some other ntdll.dll troubleshooting possibilities. -
I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!
What happens when the iPod is plugged in? anything? any errors?
Why is 50GB of music gone? All music should exist on the computer. Only a fool would rely on a single device which could easily be lost or stolen to store their content on. -
I bought a new laptop and used Windows Easy Transfer cable and moved all files from one computer to another. I installed iTunes and found my iTunes music Library. However, when I plug in my iPod it says it is already synced with another iTunes Library.
I don't see anything in Help that shows when you already have transfered all the files over. Why would it want to erase and sync when I already have all the music folder copied over? I didn't have an issue when I had another technician copy from one laptop to another. Home sharing is also on but not being recognized.I suspect you only migrated the media folder instead of the complete working library. Either review the transfer process and copy over the entire iTunes folder from your old profile's music folder or see Recovering your iTunes library from your iPod or iOS device.
tt2 -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?
See Corrupt iPod classic.
tt2 -
i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing wht to do???
Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
I assumed that you have tried the other USB 2.0 port to no success..
Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
Have a nice day! -
I have an Ipod classic.. Can I sync it to multiple computers?
I have an Ipod classic. All my music is on my desk top computer and I am now looking to buy a lap top can I add music to my ipod from my lap top without losing what I already have on it? Thank You
Click here for information.
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