IPod Classic 80 GB freezes everytime it gets charged
so i bought an ipod in mid october and i have had issues with charging. evry time i charge it using my pc, the ipod freezes. i can't eject(usually iTunes won't even recognize it) so i just manually take out the USB, then do the reset procedure(hold switch then press menu for 6 sec). the good news is the iPod gets charged, although it seems to show that it is more charged than it really is.
it doesnt matter what i'm running on the ipod either. i've plugged it in when its off, when its paused, when its playing, and on different menu screens. the result is always the same: the screen light remains on and the battery symbol is green with the lightning bolt in the middle. when i unplug, it stays like this. resetting everytime i plug in to my pc can't be a good thing.
there only seems to be problems when i connect. otherwise the ipod works fine(except a few songs don't play at all; ive noticed this on the boards but cant seem to find a solution; maybe an itunes problem or the song file itself?)
so does anyone else have this problem? do you think using the wall plug charging adapter will make a difference? should i just try to get a replacement?
i appreciate any feedback
so i tried to restore last night and it didn't work...i got a 1418 error message. so things don't look good. i had to reset it again
however, i am at work now, and i plugged in my iPod and the PC recognized it. unfortunately, the iTunes is version 7.3 and i am not allowed to install software on these PCs. and the iPod didn't even freeze this time. i ejected it and had no problems
so what is going on here? it might be my home PC, which is 4 years old now and has issues from time to time(random resets for instance). I am in the midst of transferring everything to an external HD so that i can reformat the PC, but that probably won't be finished for at least a week.
anyway, what i'll do is try to speed up the home PC fixing, then see what happens. if its a no go, then i'll try to restore again. i will call up Apple as well. i go back home in two weeks for the holidays and an Apple store is close by so i can drop by them too.
any other suggestions/thoughts are appreciated.
Similar Messages
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Hello, my name is Ed. I'm with all my Ipod, I have (4) they all keep freezing up on me when I play my devices. But my Ipod Touch I don't have this problem. On my classic I'll hold down menu botton on the wheel. But thing happen, I'm tired of letting battery go dead and recharge it, just to freeze up again. I made it work one time by holding down the menu button. That's about it. I need help.
Ed Shelton
PS I don't know operation system on my ipod classic, but on my mac book pro i am using (11.0.2) my mac os x (10.6.8). So, I try to take a quess at my os my classicHolding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck! -
Hi there, I have a problem with my iPod Classic (from 2009). Everytime I connect it to my computer (Windows), iTunes does not work anymore. Music is automatically deleted on my iPod. Any suggestions please?
Thanks, for info, iPod Classic is a slower machine compared the Nano, unfortunately, if you read these discussions, majority of the freezes involved iTunes 10. Although if might be just slow and some impatient user just disconnect the iPod ands cause more problems. ( Yes I also did that but safely by doing a iPod Hard Reset, before disconnecting).
Here is the Apple support article that may help you.
http://support.apple.com/kb/TS1717
or my usual solution for Windows Users.
Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC, do not use any USB Hub.
When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
Good Luck! -
whenever i am trying to sync my IPOD classic with Itunes massage i am getting is "ipod cannot be sync as required disc cannot be found"?
Perhaps this older thread can help.
https://discussions.apple.com/thread/1401603?start=0&tstart=0
B-rock -
How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
IPod Classic 80 GB Freezes when connecting to Computer
Hi.
My iPod Classic 80 GB Freezes when connecting to my computer (Vista... yes... I know). I've got my iPod for over a year now and I've never had real trouble with it.
When I plug it in (iTunes already running) my computer gives me the 'thumbthumb' noise because an USB thingamajib is connected to the computer. At this moment my iPod freezes and stays on. iTunes doesn't seem to find my pod. When I disconnect my iPod, it'll stay on (doesn't go energy safe mode) and stays frozen until the battery is empty. But by then, I've already lost my playing info (Which I really value).
Pllllllease help me out her.Someone has finally found a solution to this problem and i decided that i would spread the word around ... so here are the steps:
1) Quit iTunes.
2) Delete iTunes from your Applications folder.
3) Go to your ~/Music/iTunes folder. Delete or rename the "iTunes Library" file.
4) Open the "Previous iTunes Libraries" folder and look for the backup of your old pre-9 library; it should be dated at about the time you first ran iTunes 9. Copy it back out to the ~/Music/iTunes folder, and rename it to "iTunes Library".
6) Go to <http://support.apple.com/downloads/iTunes8_21> and download iTunes 8.2.1. The page says it's for G3, but the Read Me file says it'll run on G4, G5, and Intel too. Open the diskimage and run the installer.
You should now be able to run iTunes 8.2.1 again.
And your iTunes will restore to before you upgraded and you won't lose anything.
*If you download the iTunes file from the "support.apple" link, and you can't open it, go to http://www.mydigitallife.info/2009/06/28/apple-itunes-8-2-and-quicktime-7-6-2-di rect-download-links/ and download "iTunes 8.2 for Windows: iTunesSetup.exe
WhittWhitt -
My ipod classic will not synch and im getting a -39 message
My ipod classic will not synch and im getting a -39 message
Howdy applebyusmc,
If you are having an issue with syncing your iPod classic there are a few things I would suggest to correct your issue. See the steps starting here -
Apple - Support - iPod - iPod classic Troubleshooting Assistant
Thanks for using Apple Support Communities.
Best,
Brett L -
My Ipod classic is corrupted and I only get the red X on the screen...Cannot move to any other screens. Any ideas on fixing without paying Applw?
Unfortunately there isn't. A Red X is usually an indicator that the HDD has failed, if you are unable to restore the device using iTunes and also not able to reformat using windows prior to restoring then a hardware repair is needed. If your iPod is out of warranty then the pricing you pay is to have the iPod replaced not repaired. You're looking at 129.00 - 179.00 plus shipping depending on the gen.
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my ipod touch 8gb keeps freezing everytime i press something and it never lets me listen to music , i tried to restore it millions of times but it does the same thing
How much free storage space is available on your iPod Touch?
When restoring your iPod Touch with iTunes, did you restore from the backup for the iPod Touch or as a new iPod Touch?
If the former and the problem lies with the data included with the backup, restoring from the backup will also restore the problem putting you right back where you started. -
My iPod Classic won't sync--I keep getting error messages.
I have an iPod Classic (Late 2009) that's about a year and a half old. It just started refusing to sync with iTunes. I have a PC, and when I plug the iPod in, the computer wants to scan and fix the iPod. Whether I let it or not--I've done it both ways, multiple times--when I open iTunes, iTunes says I need to restore my iPod. It restores without glitching. But when I try to re-sync my library, I get 200-400 songs in and get an error message that a specific song can't be synced because of "error [numerical error]." I've seen "Error -50" a lot, but not always. It doesn't always get stuck on the same song, artist, or album--just somewhere in the B's, something goes wrong. At the beginning, I was seeing a "duplicate file" error message, but I haven't seen it the last 5-7 times I've gone through the restore-resync process.
I've tried manually managing the content, but the same thing happens. If it doesn't get stuck on a song, it'll say "Finishing Sync" for ages--until I have to force-quit iTunes and manually eject the iPod.
I have reinstalled iTunes--not 100%, but using their "find and replace faulty parts" option. I have an iPhone, and it syncs with no problem, and I my iTunes library itself is functioning totally normally. However, iTunes freezes a lot when I'm trying to fix this problem with my iPod, including when I first plug it in. I've had to force-quit iTunes multiple times because of this.
This all started because my iPod was skipping from about 10 seconds into one song to the next in the playlist. I figured something was wonky with the last sync, so I went to restore my iPod. When I plugged it in, I noticed that there was a software update, so I did that--I can't remember if I restored, then did the update, or the other way around. But nothing has worked since then.
It must be a problem with the iPod itself that the restore just isn't erasing, but I'm not sure where that leaves me. Help?This could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock -
IPod Classic no music, freezing iTunes, not showing up, HELP????
I have a used iPod Classic 120GB. I bought it off my friend. I took it home and added my files (about 5,000 songs and 13 videos) to his stuff (about 6,000 songs) and ended up with it being about half full. I let it sync, then ejected and disconnected. But it said there was nothing on it. I went back and reconnected it to my iTunes. The iTunes froze, and I couldnt access the iPod in anyway. I disconnected it, and when I did it unfroze everything, and popped up in iTunes, saying that the iPod was missing.
I checked the iPod's "About" section and it said that it had 56GB of "Other". I took it back to my friend and he said he deleted the folder with everything in it. It is empty now except for 1.2 GB of who knows what, but still freezing my system and not showing up.
I have tried restarting it, and putting it into disk mode. Nothing worked.
HELP
Version: 2.0.1 PC
Message was edited by: black-belt-boyjartis wrote:
HI, i am having the same issue with my ipod. Can you please tell me what you mean by putting on "disk mode" and deleting the files? Thanks
First let's make sure the drive is physically OK...
*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
<hr>
Assuming you've ruled out a physical problem with the iPod's drive we can now move on to check for logical problems...
*Check iPod hard-drive for errors*
Hold Select+Menu on the iPod for about 6 seconds until it resets, then hold Select+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Open iTunes and in the Sync tab of the preferences menu check *Disable automatic syncing of all iPhones & iPods*. Now connect your iPod to the computer, wait until it connects, then close iTunes. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors* (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold Menu+Select ) and should stand a better chance of a successful restore. It might also pay to check the status of the source drive containing your media, particularly if no errors were found on the iPod.
And if that still doesn't help try Erase your iPod - The Super Fix for most iPod Problems. Basically a low level format of the iPod’s hard drive to get around whatever problems are stopping iTunes from restoring it.
Once you've restored your iPod don't rush to dump all the data back exactly as it was before. I have found that lots of large or complex smart playlists can sometimes trigger constant reboots or dumping of the iPod's library. In addition, larger transfers can fail leaving data in an inconsistent state. Try this technique for populating the iPod in stages.
*Break up large transfers*
In iTunes select the menu item *File... New Smart Playlist*. Change the first drop-down box to Playlist, the next to is and the next to Music. Tick against *Limit to*, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer. Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule ( *File... Edit playlist* ) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists etc.
tt2 -
at random time my 80 GB ipod classic freezes and its hard to get it back last night i restored it to its factory settings and its worst how do i keep it from freezing?
The 1st and 2nd gen shuffles do not have an automatic syncing mode, like later shuffles and the "big" iPods. It is maintained manually (or by using the Autofill feature).
If the iTunes sidebar (along left side of window) is hidden, from the menu bar, under View, select Show Sidebar. The shuffle appears in the sidebar, under DEVICES, when connected.
To add songs to the shuffle... Show a list of songs in the iTunes window. For example, you can select Music under LIBRARY (in the sidebar) to show your complete iTunes music library list. Select a song and drag it to the shuffle in the sidebar. You can do this with more than one song selected. Alternately, select the song(s), right-click the selection, and choose the command to Add to Playlist -> [name of iPod].
To remove songs from the shuffle... Select the shuffle in the sidebar. To the right, it's Settings screen is shown. Toward the top, where it says Settings, click on On This iPod (to the right). The list of songs on the shuffle is shown below. Select the song you want to remove and press Delete on the keyboard. You can do this with more than one song selected.
NOTE: At the bottom of the shuffle's list of songs, there are controls for the Autofill feature. You can also use Autofill to fill your shuffle from your music library or from a specific playlist. -
Ipod Classic and Itunes freeze when trying to sync
Since downloading the latest iTunes I have been unable to sync anything to my ipod classic. They both freeze up.
Hello Teddy1602,
Thanks for visiting Apple Support Communities.
If iTunes on your PC is unresponsive when you try to sync your iPod classic, the troubleshooting tips in this article can help:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch - Apple Support
All the best,
Jeremy -
When trying to sync my ipod classic i get an error message "not enough privaleges". What does this mean?
log into your pc as an administrater
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My iPod Classic which I rarely uses. I try to refresh it and put new song into it.
As I try with iTunes, it runs very slow and show that it had problem, need to restore it.
When I tried, it will not and hangs, also slows my HP Win 7 system immensly.
I tried to reset, pressing the middle and menu botton, now it hangs on the apple screen and remains there forever.
What is the problem and how can I solve it?The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software
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