Ipod Classic 80gb Freezes on Apple Logo

I have an Ipod classic 80gb. When I plug my Ipod into my computer the Ipod freezes on the Apple logo on screen. The only way to get it back is to go into disk mode and then restore the ipod on itunes but it doesn't fix it permanently. As soon as I plug it back in or it resets it does the same thing. If i leave it unplugged for a while then it will come back on like a reset ipod asking to select language and it is then a factory reset ipod with nothing on it. When I plug it back in so i can upload songs it does the same thing again. Please help

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

Similar Messages

I traded my iPod Classic 80GB at the apple store for a junk one.

I recently traded my iPod Classic 80GB for a new one because my friends dock messed up my iPod. Then I received a "new one" (notice the quotes). This didn't seem like it was new. I got home and synchronized it to my iTunes. I ejected it properly and all the stuff like that. I picked a song and it played properly but, when i pressed the menu button it did nothing. So, I kept pressing it and eventually got it when I pressed it very hard, which shouldn't happen. I tested all the other buttons and i realized that the menu button didn't work properly, the play/pause button wasn't stable (you have to press it hard and hold it completely still until it turned off or played a song, the next song button didnt work, the iPod could not reset because of the broken buttons and everything was "laggy." (Meaning that the scrolling the volume up and down had a slow, very choppy movements). Also when it would go to another screen it would take about 3-7 seconds to react. When I tested my friends iPod Classic 80GB, it did not do any of this. Just the other day I tried to reset it (holding down the play/pause button and the center button) then all the buttons stopped working. I pressed every single button it did not work. It didn't even reset. Would I get a new one if I brought it back to the apple store?

The entire point of any warranty is that it guarantees against manufacturer defect for the term of the warranty. There is no guarantee past the warranty period. This is the way a warranty works.

IPod Classic 80GB not recognizing Apple (genuine) Composite AV Cable

At the recommendation of a user on here, I tried using the MB129LL/B cable to connect my 80GB iPod Classic to my TV to watch videos on my TV that only has RCA jacks (no component jacks).
The audio worked, but the video did not. While the audio from the video playing on my iPod came out of my TV crystal clear, the iPod simply displayed a screen saying "TV Out Enabled" and "Please Connect Video Accessory" under an image of the large, wide, pronged end of any cable that connects to the bottom of the iPod.
This is not the headphone jack cable that everyone says no longer works since Apple's change to prevent this. I am using the one that is supposed to work still, and it is the genuine Apple-brand product, albeit the older version. Do I just have a faulty cable? Or is there some sort of troubleshooting that I can do?

What's your Video out settings - PAL or NTSC set it similar as your TV.
Make sure you set TV out to ON.
For MB129LL/B, you should connect the yellow end cable to a Yellow end socket on your TV.
You should connect the MB129LL/B USB connector to a iPod charger or a USB port, to get suffucient power for the video output.
Check your TV setup so that it knows which AV input to get the video signal from the iPod, and set the TV resolution to low, iPod Resolution is only 480/576p or 4:3 format.
FYI, use
MB129LL/B for Non HD TV, Component signal
MB128LL/B for HD TV, composite signal if your HD TV don't have component signal input ( No yellow port but only Blue, green etc video input)
Audio input for all, will be red and white.
I'm not suggesting that you buy MB128LL/B, unless your TV don't have component video input. (Not Likely), but check your iPod video settings
Have a Nice day!

My ipod classic wont progress past apple logo

I currently have an ipod classic 20gb, for quite some time it hasn't been working correctly, it just will not progress past the apple logo screen, I keep resetting it as per the trouble shooting, all I keep getting is, the folder with the ! mark by it saying www.apple.com/support, been onto there and its saying do the steps i've already done, i've literally tried everything, what would you surgest?
thanks

Hopefully you have charged it for at least 2 hours.
I'm not too sure if this will work for your old model, which is earlier than 5th Gen.
Try the DiskDiagnostic as posted by tt2, once you get the Apple logo screen, move your finger on the Menu button to the rewind button |<<
https://discussions.apple.com/message/17776595#17776595
Anyway, it is a troubleshooting step and does not fix your problem.

My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

New iPod Classic 80Gb Freezing

I just picked up a couple of new iPods on the weekend, an 80Gb Classic for myself and a 4Gb Nano for a Christmas gift for someone else so it's is still in the packaging.
I started browsing through the forums as my classic locks up 2-3 times a day and I have to reset it. Is this normal? Any one know if it is FW or HW because if it is likely HW, I'll take it back. Anyone know of similar issues on the new Nanos either? I'd hate to give it as a gift and have it do the same thing.
Thanks.

This happened again this morning. It isn't occuring during use but after the iPod has just been sitting unused for a period of time. An example, last night I powered it off by holding down play/pause then I switched the HOLD switch to the on position. Normally if it isn't frozen, as soon as I switch the HOLD switch off, the screen comes up. This morning though when I switched the HOLD switch off, nothing happened and the iPod was unresponsive to any other button presses. After messing around with it for a while, I manually reset it and it came back. It's like it is going into a deep sleep and cannot be brought back without the reset. I am going to let it sit all day without HOLD on to see if it makes any differnce but this is really frustrating for a new MP3 player.
SHame is I was shopping in the US on the weekend for an 80Gb Zune (can't get them here in Canada) but none were in stock at the stores I went to so I got an iPod when I came back to Canada instead.

My apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. can't restore.

my apple ipod classic 80gb says there is no music - anything on my ipod, but says it only has 37gb free. Then i try and plug it into my pc with iTunes on (i've set it to do not automatically sync devices) but it still freezes every time. the only way to unfreeze it is by detatching the ipod or resetting with menu/centre (until it loads up again, where it immediately unfreezes and comes up with a load of messages saying "cannot read iPod" and when i try and restore it by pressing menu/centre button while it's plugged in, it says "cannot restore as it is being used by another program" or "error 1415". Any ideas how to sort this out? hope i haven't majorly screwed it up. thanks.

Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.

Ipod Classic 80gb won´t work with apple universal dock and remote

I own 2 ipods a 5th generation 60gb and an ipod classic 60gb. I've just bought an apple universal dock with remote and the original apple component and composite AV cables. I connected the universal dock to my TV via the composite cable, with my ipod 5th gen I can watch videos on the TV and control the ipod with the apple remote but when I connect my ipod classic to the universal dock it will charge but I can´t get any video out or control the ipod with the remote. It's as if the ipod classic doesn't recognize the universal dock and it keeps showing the connect the video accessory screen, even when i tried using the apple component AV cable. I dont think the problem is with the universal dock because it works fine with my Ipod video 60gb, but with my Ipod Classic 80gb the remote control and video out won't work at all, i can´t even control the playback of audio playlists. Does anyone know why that is happenning? Please help me!

I have the Classic 80gb also...same probem. I retuned the Apple Universal Dock and purchased one that was half the price. Pluged it in and it works perfectly! So my advice would be to save some money and get products that work.

IPod Classic 80Gb intermittent problems

My iPod Classic 80Gb is starting to become a bit tempremental especially when used in the car but also at home although right now it is playing away fine through my hi-fi system. What happens is that seemingly at random the Apple logo appears on the screen and the device resets itself which is quite annoying when you're driving along. This iPod is now 6 years old and has the original battery and so the problems I am having might be due to the battery getting old.
In the car I am playing it through a Parrot MKi9200 bluetooth car kit http://www.parrot.com/uk/products/hands-free-car-kits/parrot-mki9200/ which connects using the 30 pin connector although I could also use the 3.5mm jack but that doesn't display the song being played on the small LCD screen. At home I am playing it mostly through the 3.5mm jack to RCA (phono) into the aux input on my amplifier.
My iPod is synced with iTunes quite often as I'm always adding more music and the battery seems generally to be well topped up. There are times when I've been on a long car journey when the iPod obviously stops because the battery has gone too low but the majority of journeys in the car are short ones around town when the battery isn't getting too low. When the battery has gone too low it takes a while to get the iPod going again as the battery has to be charged before anything happens, whereas these freezes when the Apple screen comes up are short things which the iPod recovers from fairly quickly.
What I am trying to work out is if a new battery would solve the problems I am having or whether there might be something else needing replaced as well. If it was just the battery then I'd probably replace it but if it is more than that then I'd rather put the money I'd spend repairing it into a new iPod. Having said that I've heard that you can put a solid state hard drive in an iPod and I'm wondering if Apple will be releasing an iPod with a large ss hard drive as I think I read the current iPod Classic was to be the last in the line.

Hi Snoopyathome.
You have the inccorect cable for the classic 80/160. The cable you have is described on this link: http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=B5F 4A608&fnode=home/shopipod/ipod_accessories/cablesdocks&nplm=M9765G/B .
This is the incorrect cable for the classic. The cable you purchased plugs into the earphone jack and can be used with previous versions of the iopd, including "ipod with color Display" and "ipod with video". This exclused the classic 80 and classic 160.
The proper cable can be found at this link: http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=4D7 9909E&fnode=home/shopipod/ipod_accessories/cablesdocks&nplm=MB129LL/A .
When I went to the ipod store here they tried to sell me that cable you purchased. Luckily, I had already been to the website to look for info about connections. I use the mb129ll/a with my classic 80 and it works perfectly.
The mb129ll/a also works with previous ipods listed at the bottom of the page on the link I place here.
Good luck to you.
Message was edited by: david-iPod80Gb

IPod Classic, 80GB won't sync but shows as Mass Storage and even shows it as " names iPod"?

A few years ago, I was given an iPod Classic 80GB for Christmas, but due to the age of my PC at the time (steam powered almost), I couldn't connect it to iTunes. I used my friends iTunes to put music on it. A few years down the line I now have my own laptop and an extensive music library on my iTunes. I tried to connect it to Sync today for the first time, and it won't.
The laptop knows it's there as it comes up as a device. When I click it, I can find "<names> iPod" in the devices hardware. When I open iTunes, it allows me to Scan and Fix. The iPod charges fine, connects and plays music that's already on it. However, when I open File in iTunes, the command "Sync iPod" is not highlighted, and therefore, unclickable.
In short -
iPod does everything it should, except Sync with my iTunes.
Any help would be very much appriciated.
My laptop is running Windows 7 and the latest iTunes.

Try the iPod Hard Reset -> Press Menu and Center button simultaneously for about 10 secs till the Apple logo comes ON, then release the button
Select your preferred language.
This wont delete or erase any song/data on your iPod Classic.
See this Apple Support Article on 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If the above doesn't work, perhaps you should post it in the iTunes community forum.
https://discussions.apple.com/community/itunes/itunes_for_windows
Have a nice day!

Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)

Frozen Ipod/ Ipod keeps rebooting at black apple logo screen (on loop)
-I've already replaced my old 60 GB Ipod in exchange for an 80GB, I bring it home, sync it up with Itunes v7.02 and everything works fine for a while. Not even 24 hours later I go down into my artist/song directory to play a song, and it freezes again. I do the menu center key soft reboot a few times to bypass it and it works for awhile. I've tried looking for current updates for software on it, Restoring it, Resyncing and now It gets to the point everytime I unplug the ipod from charging I get back to the menu and try to play a song or video and it does nothing, it freezes everytime.
There has to be an explanation as to why my first one did it and why my new 80GB is doing it.
I've already ran a diagnosis on all the files in the ipod all of them come back clean.
Help me out.
If you know how to resolve this issue reply and/or email me
[email protected]

My ipod is having a similar problem. The black apple logo has been the only thing I see on my ipod. I went a step farther and held the select and play/pause button to get it into disk mode. Once I am here I cannot proceed. I do not have computer that I hook it up to and have transferred the desired songs from an ex-girlfriends computer which I do not have access. What can I do once I have it in disk mode if I do not have a computer available?

Why do I have to keep resetting my iPod classic 80gb?

Hi all
I received my black iPod classic 80GB yesterday (replacing one I had stolen, which until that point I had absolutely no problems with).
I am manually updating this iPod, so am importing albums to my MacBook iTunes and then connecting my iPod, adding the music, and ejecting then disconnecting my iPod.
If I then leave it for between half an hour / an hour (while importing another artist), the iPod does not respond to any key touches. I have to reset it before there is any life in it. Also, when I pressed play this morning to see if it was still happening, the first thing it did was show the Apple logo (as if it had just reset itself without my toggling hold or pressing down menu and centre for 6 seconds).
Why does this happen? Am I doing something wrong?
Please help. This is very annoying!
Chris

Hi Patrick,
I tried that last night, and unfortunately still had the same problem. I have now arranged to return the iPod in exchange for a replacement. Hopefully this was a one off! Thanks anyway.
I'd be interested to hear of any other advice in case it happens again when I receive my replacement!
Chris

How can I get an album from my iPod Classic 80GB onto my refurbished MacBook Air?

Hi there
I have a new to me refurbished MacBook Air and an old iPod Classic 80GB. I've somehow managed to get my music off my iPod onto my laptop apart from one album which doesn't seem to have copied across. Please could anyone tell me how to do this? On my ancient iBook, back in the day, you could just drag music across to copy it but that doesn't work here. I've looked on Help about backing up, but it's a bit cond=fusing as the set up isn't the same the Help section mentions, although I must have managed to back up to have the rest of my music on my laptop at all.
Also, please could someone explain syncing to me? I've looked on Help, but i still don't know what it means.
Sorry if these are stupid questions, I'm not that clued up technically, thought trying to educate myself bit by bit now I have my own laptop.
Thank you in advance.

Ps Just to add a bit more information, I just realised there are loads of albums on my iPod I don't have on iTunes on my laptop. I wonder if the ones that /are/ on my laptop got there are there because there got there via me having the same apple id. I don't know if that's a ridiculous suggestion, but thought I'd better mention it.

I have a ipod classic 80Gb version 1.1.1 pc , but I can't sync with iTunes . Please give a solution.

Dear sir,
I have a ipod classic 80Gb version 1.1.1 pc , but I can't sync with iTunes . Please give a solution
Yours faithfully
Vineesh

Hello Vineesh
Try out the troubleshooting assisting below to get your iPod Classic to start syncing again properly.
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Regards,
-Norm G.

IPod classic 80GB suddenly stops showing on iTunes both on explorer and finder (I use windows 7 and Mac OSX) Any help?Tried everything nothing works!!!

Hello everyone.
I have bought an (admittedly used) iPod classic 80GB on New Year's this year.For the better part of this month it was working beautifully.I was lucky that I got it.But just a week ago,it started bugging out.It would mount on iTunes and I would drag and drop music and videos on it but could only do it one at a time or it froze.This continued on for a couple days then finally yesterday it won't show on itunes at all.I tried resetting it,changing usb ports but it still wouldn't show except on plugged devices on ''Computer'' and on Finder (I have been trying to make it show on my macbook as well with no luck either)
I ever resorted to trying to remove completely and reinstall iTunes.still won't show and unfortunately for some reason whenever I try to reinstall it now on my windows 7 it says something about it ''missing a key'' and stopping the installation.
Can anyone offer me any solutions?I am growing pretty desperate here as the last time i managed to do a ''drag and drop'' to put my videos and music in it,any movie I dropped into the iPod,even though it shows on the device,it won't play at all -.-
PS.The ipod had been updated and formatted on my windows 7 if that helps any....
PS2.I had restored my iPod twice both on Windows 7 and on my MacBook when the freezing issue had happened when i plugged it in on my PC.It is currently updated and formatted on windows
PS3.iPod is on disk mode already and now still can't reinstall itunes 11
SOS Someone help me Offer me some solutions other than the ones I've already tried??

I am still having the problem. I have noticed a pattern to the seemingly random freezes.
The iPod is stopping to Sync at almost predictable points during the sync. The first stoppage occurs around the 1.9GB part of the sync. This has not always been the same file but it is always around the same place.
When I sync in small chunks the freeze occurs at almost the same place every time. As soon as it freezes, iTunes is toast and the entire computer needs to be restarted.
Anyways, the freeze happens around every 2GB's of data transferred. It does not have to be in one chunk, it is almost like it is happening on the iPod. Like the iPod is kicking itself out of the sync at certain points along it's hard drive or something. Once it freezes and I restart the computer, I can transfer another 2 GB before it freezes again... then restart, repeat. Finally I was able to load up the 14.8 GB I had in my iTunes. Several hours later... not sure if I should take the iPod back or not. If it is the iPod and that fixes the problem great... but if it is my machine, I get another 3-4 hours syncing and restarting my computer. Wheeee!

Ipod Classic 80gb Freezes on Apple Logo

Similar Messages

Maybe you are looking for