IPod Classic - 80GB - Invalid Index Key. Won't Sync.

So, my friend recently gave me his old iPod Classic 80gb 6th generation. I restored it, then began to sync it with my itunes library. It began to sync, but then froze. iTunes and Finder became frozen. I had to force quit iTunes and then unplug the iPod and restart finder to get everything in order. The iPod still doesn't work. I ran the disk utility and got the results as follows.
http://i47.tinypic.com/mu8mft.jpg
I would really appreciate a free solution to this problem as I can't live without my music.
Thank you very much.

So I had a similar problem on my 120 gig classic. After months of go around with the repairs department, we finally figured out the problem. ITUNES 9.0.3, KILLS THE HARD DRIVE on classics. What you need to do is get apple support to send you a REPLACEMENT, do NOT accept a repair, as they are idiots and only try to sync maybe one song, don't get the problem, and will send it RIGHT back to you, unfixed. Believe me, it is a Hard Drive issue. Once you get your new ipod, UNINSTALL itunes 9, and go back to using 8.2.1, it will work believe me. Hope this helps.

Similar Messages

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

IPod Classic recognized by iTunes, but won't sync? (Windows 8)

iTunes recognizes it and I can go to the menu that displays the filled memory, options (enables disk use, sync only checked songs, etc.), and "sync" button. The iPod screen says that it is connected and charging, and it does not freeze. The computer doesn't have any issues; iTunes (11.0.0.163) doesn't crash or anything.
Everything seems fine, but when I click the "sync" button, nothing happens. I tried changing some settings and hitting "apply" instead to sync it, but that doesn't work either.
My computer is running Windows 8, and I've heard that some people have been having problems with using iTunes on this operating system. The only solution I've found is to make sure disk use is enabled, but that hasn't worked for me (it seems to only apply to newer models of iPod, not my Classic). I honestly don't know what I'll do if Windows 8 is incompatible with Classics because I just spent a lot of money on the iPod and this is the only computer I can use!
I'd love some help with this. Solutions are preferable of course, but even if you can just identify whether this is a problem with me/my computer or with Apple vs Windows, it'd be much appreciated! Thanks

What seems to have worked is checking "manually manage music and videos" and dragging all my music onto my iPod, instead of just letting the normal iTunes sync work.
I'm still upset about this, but as long as I can SOMEHOW get music on my iPod, I can wait until Apple fixes this problem. Which they better do.

Photos in iPod Classic 80gb

I recently bought an ipod classic 80gb and i'm trying to sync my lolcat photos ^_^
I have about 800 in total.. when i go to sync it only lets me sync 438.. they are all in the same format so why can't i sync them all. If i use a different photo album with 600 photos it lets me sync them all..
Can anyone help??
http://farm4.static.flickr.com/3037/291570536979a02d3c05o.jpg
this is a pic of the problem if it helps explain abit more

If you copied photos to your iPod using the full resolution option, enable disk use, open your iPod in "my computer" in Windows, open the photos folder then open the "full resolution" folder and drag the photos out of that folder to your desktop. For enabling disk use look here.
Disk Use.
If you only copied the photos as thumbnails, you can't do this so you'll need a program such as this one.
CopyTrans Photo
Photos as thumbnails won't be of the original quality when copied back to your computer.

Ipod Classic 80gb won´t work with apple universal dock and remote

I own 2 ipods a 5th generation 60gb and an ipod classic 60gb. I've just bought an apple universal dock with remote and the original apple component and composite AV cables. I connected the universal dock to my TV via the composite cable, with my ipod 5th gen I can watch videos on the TV and control the ipod with the apple remote but when I connect my ipod classic to the universal dock it will charge but I can´t get any video out or control the ipod with the remote. It's as if the ipod classic doesn't recognize the universal dock and it keeps showing the connect the video accessory screen, even when i tried using the apple component AV cable. I dont think the problem is with the universal dock because it works fine with my Ipod video 60gb, but with my Ipod Classic 80gb the remote control and video out won't work at all, i can´t even control the playback of audio playlists. Does anyone know why that is happenning? Please help me!

I have the Classic 80gb also...same probem. I retuned the Apple Universal Dock and purchased one that was half the price. Pluged it in and it works perfectly! So my advice would be to save some money and get products that work.

IPod Classic, 80GB won't sync but shows as Mass Storage and even shows it as " names iPod"?

A few years ago, I was given an iPod Classic 80GB for Christmas, but due to the age of my PC at the time (steam powered almost), I couldn't connect it to iTunes. I used my friends iTunes to put music on it. A few years down the line I now have my own laptop and an extensive music library on my iTunes. I tried to connect it to Sync today for the first time, and it won't.
The laptop knows it's there as it comes up as a device. When I click it, I can find "<names> iPod" in the devices hardware. When I open iTunes, it allows me to Scan and Fix. The iPod charges fine, connects and plays music that's already on it. However, when I open File in iTunes, the command "Sync iPod" is not highlighted, and therefore, unclickable.
In short -
iPod does everything it should, except Sync with my iTunes.
Any help would be very much appriciated.
My laptop is running Windows 7 and the latest iTunes.

Try the iPod Hard Reset -> Press Menu and Center button simultaneously for about 10 secs till the Apple logo comes ON, then release the button
Select your preferred language.
This wont delete or erase any song/data on your iPod Classic.
See this Apple Support Article on 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
If the above doesn't work, perhaps you should post it in the iTunes community forum.
https://discussions.apple.com/community/itunes/itunes_for_windows
Have a nice day!

IPod Camera Connector won't work with iPod Classic 80GB?

I am trying to connect my iPod Classic (80GB) to my Canon 40D camera--to upload my images directly from camera to iPod. When I try, I get a message saying "Accessory is not supported." My local Apple store genius said that the iPod connectors only work with older iPods. I find it hard to believe that they'd eliminate such an important capacity on a newer version. Is he right? Or is there a way I can make it work?

I have sent Apple feedback a couple times in the past few years asking for the camera connector to come back and work with the ipod touch. The more people ask, the better.
Is it true that the new version of the SDK will allow apps to access the USB interface of the ipod touch? If that happens, then maybe some third party company can make something similar.

IPod classic 80GB suddenly stops showing on iTunes both on explorer and finder (I use windows 7 and Mac OSX) Any help?Tried everything nothing works!!!

Hello everyone.
I have bought an (admittedly used) iPod classic 80GB on New Year's this year.For the better part of this month it was working beautifully.I was lucky that I got it.But just a week ago,it started bugging out.It would mount on iTunes and I would drag and drop music and videos on it but could only do it one at a time or it froze.This continued on for a couple days then finally yesterday it won't show on itunes at all.I tried resetting it,changing usb ports but it still wouldn't show except on plugged devices on ''Computer'' and on Finder (I have been trying to make it show on my macbook as well with no luck either)
I ever resorted to trying to remove completely and reinstall iTunes.still won't show and unfortunately for some reason whenever I try to reinstall it now on my windows 7 it says something about it ''missing a key'' and stopping the installation.
Can anyone offer me any solutions?I am growing pretty desperate here as the last time i managed to do a ''drag and drop'' to put my videos and music in it,any movie I dropped into the iPod,even though it shows on the device,it won't play at all -.-
PS.The ipod had been updated and formatted on my windows 7 if that helps any....
PS2.I had restored my iPod twice both on Windows 7 and on my MacBook when the freezing issue had happened when i plugged it in on my PC.It is currently updated and formatted on windows
PS3.iPod is on disk mode already and now still can't reinstall itunes 11
SOS Someone help me Offer me some solutions other than the ones I've already tried??

I am still having the problem. I have noticed a pattern to the seemingly random freezes.
The iPod is stopping to Sync at almost predictable points during the sync. The first stoppage occurs around the 1.9GB part of the sync. This has not always been the same file but it is always around the same place.
When I sync in small chunks the freeze occurs at almost the same place every time. As soon as it freezes, iTunes is toast and the entire computer needs to be restarted.
Anyways, the freeze happens around every 2GB's of data transferred. It does not have to be in one chunk, it is almost like it is happening on the iPod. Like the iPod is kicking itself out of the sync at certain points along it's hard drive or something. Once it freezes and I restart the computer, I can transfer another 2 GB before it freezes again... then restart, repeat. Finally I was able to load up the 14.8 GB I had in my iTunes. Several hours later... not sure if I should take the iPod back or not. If it is the iPod and that fixes the problem great... but if it is my machine, I get another 3-4 hours syncing and restarting my computer. Wheeee!

How come my ipod classic 80gb wont show up on my computer or itunes

can anyone tell me why my ipod classic 80gb wont show up on my computer anywhere

Hi lllaass,
Do you know of any solutions to restore my ipod touch generation 1 or 2 I think. Itunes says it cannot restore and now it won't work? Do I have to go to an apple store or do you have any advise?
Thanks!

Unable to boot: Mac HD verify error - invalid index key

Thank you in advance for your assistance. Please provide a detailed response. There is a lot I have to learn about computers.
I allowed my macbook air mid-2013 os x 10.10.2 to update yesterday. I didn't look at what the update was (just saw the notification and clicked restart). It shut down, but did not restart. When I try to boot, the loading bar slows and tops at approx 35%, and the computer shuts off. I can boot in recovery mode. In disk utility, on the left side the first line is Macintosh HD. I can verify this without errors. The second line is also Macintosh HD written in lighter grey. I cannot interact with this until I click unlock and type in my password. After doing so, it is written in dark black, and I then have the option to verify disk. Doing so, I am given the follow error in the log:
(in red) Invalid index key.
(in red) Invalid record count.
(in red) The volume Macintosh HD could not be verified completely.
(in black) File system check exit code is 8.
(in red) Error: This disk needs to be repaired. Click Repair Disk.
A pop-up message says:
Disk Utility stopped verifying "Macintosh HD"
This disk needs to be repaired.
I click an "ok" box, but the Repair Disk button is not available.
At this point, I noticed the "mount" button is available. If I click this, it says:
Mount Failed
The disk "Macintosh HD" could not be mounted.
Try running First Aid on the disk and then retry mounting.
Of course, the only option in First Aid is Verify Disk, which I have already done.
I also tried reinstalling OS X from safe mode, but the installation failed. I would ideally like to fix this without losing any data, but my computer is backed up so it won't be terrible if I have to start fresh. My SSD failed on my macbook air 2012, so I hope this isn't happening again.
Thank you.

Startup Issues - Resolve
Startup Issues - Resolve (2)
Startup Issues - Resolve (3)

MyVu for Ipod Classic 80GB

I purchased the MyVu Solo for my Ipod Classic 80GB. I currently have version 1.1.2 software on my ipod which is the most current version. I have set my ipod video setting to send signal out the TV and changed my settings. Now when I try to play the movie it gives me the message "TV Out Enabled- Please connect video Accessory" and won't play on the MyVu. Anyone have any suggestions on how to use the MyVu with the Ipod Classic?

Same problem with mine. Has to be a firmware issue. I want to roll back to previous release of the ipod firmware (1.1.1?).

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restore bcause there are files that are used by other application. I am having Widows

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restored bcause there are files that are used by other application. My iPOD appears in My Computer in drive H as a mass storage generick volume

Try disabilng the Enable Disk Use option from under the iPod's Summary tab, applying the changes, and seeing if that helps.
Otherwise, temporarily disabling any antivirus, security, firewall, or file indexing software that may be running on your system and then try restoring your iPod again.
B-rock

My ipod classic 80gb shows an error code 1439 can it be fixed

my ipod classic 80gb shows an error code 1439 can it be fixed or can anyone help please.

Hey there tomhanson
How are you?
Well, I have an iPod Classic, it gave me the error -1436 error and would not restore on iTunes.
I did the following:
My Boss (@work) has a fairly old iBook but it has OS-X, so I decided to give it a try and connected my iPod to it.
The system showed a window telling me that the disk is not MAC formated and needs to be validated prior further action. Snce it is a Mac product, I thought "yeah, go ahead".
It then opens the disk manager utility for the Mac and showed the disk. It's window has some tabs, one is to verify the disk, so I verified it. Guess what, it had some invalid clusters.
Then I formatted the iPod to OS-X Plus file system (next tab to the right). After formating the iPod, I "ejected" the iPod and reconnected to my PC. The Windows iTunes found an iPod with Mac file system and asked me to restore it. As I clicked on the "restore" button, I crossed my fingers as this was the last resource I have.
Finally, after the file extraction was done, it began to restore the iPod!!
I'm so happy about being able to restore the iPod that I decided to share with all you guys this solution as it is the most usefull, in my opinion.
Hope you can find someone with an iBook or a desktop Mac, so you can fix yours.
If it works for you, make sure to share the tip!!
Kind regards
Salvador Rivera

IPod Classic 80gb, 5/6th gen doesn´t work properly with Renault Media Nav?

Hello,
I really hope, anyone in here can I help me. Recently I got an new Renault including the Media Nav Radio System. I wanted to use an Ipod Classic 80gb, 5 or 6th gen. I connect it via USB an everything is fine. The problem that is annoying me, is that if I shut down the Radio by closing the doors with the key an start the Media Nav afterwards, the iPod everytime starts playing from the "All-Songs"-Playlist and not from the point of playback I was listening to, as I stopped playing music. The iPod touch 4g (8gb) in contrast works fine and without any problems.
My question now is: is it possible in general to use the iPod Classic properly or are the Software versions used in Media Nav and iPod incompatible?
Thanks a lot for your help!

So I had a similar problem on my 120 gig classic. After months of go around with the repairs department, we finally figured out the problem. ITUNES 9.0.3, KILLS THE HARD DRIVE on classics. What you need to do is get apple support to send you a REPLACEMENT, do NOT accept a repair, as they are idiots and only try to sync maybe one song, don't get the problem, and will send it RIGHT back to you, unfixed. Believe me, it is a Hard Drive issue. Once you get your new ipod, UNINSTALL itunes 9, and go back to using 8.2.1, it will work believe me. Hope this helps.

Why do I have to keep resetting my iPod classic 80gb?

Hi all
I received my black iPod classic 80GB yesterday (replacing one I had stolen, which until that point I had absolutely no problems with).
I am manually updating this iPod, so am importing albums to my MacBook iTunes and then connecting my iPod, adding the music, and ejecting then disconnecting my iPod.
If I then leave it for between half an hour / an hour (while importing another artist), the iPod does not respond to any key touches. I have to reset it before there is any life in it. Also, when I pressed play this morning to see if it was still happening, the first thing it did was show the Apple logo (as if it had just reset itself without my toggling hold or pressing down menu and centre for 6 seconds).
Why does this happen? Am I doing something wrong?
Please help. This is very annoying!
Chris

Hi Patrick,
I tried that last night, and unfortunately still had the same problem. I have now arranged to return the iPod in exchange for a replacement. Hopefully this was a one off! Thanks anyway.
I'd be interested to hear of any other advice in case it happens again when I receive my replacement!
Chris

IPod Classic - 80GB - Invalid Index Key. Won't Sync.

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